How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECopeland Heating Air Conditioning Plumbing and Electrical Repair Services
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,795 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for 8 kinds of job.
Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for HVAC system repair
Clear ✕All 184 Google reviews tagged “HVAC system repair” · showing 100
Woke up thinking am I having a heart attack, I was sweating like a dog. Came out to look at the thermostat and was met by my son who said, yeah it stopped working around 2am. So, I started the fun job of trying to find a reliable, honest A/C company that could come out on a holiday weekend and see if anything…
David very caring. Very professional.Vwrt good compassionate company. Can't wait for new unit install.. Chris and crew were professional. New unit install and clean up and haul off complete. We have heat.
Our technician with Copeland was so nice and got the job done quickly. Thank you so much
Roman did a awesome job update breaker box, added complete home surge protection equipment. Replaced all smoke detectors and plugs out on patio. Happy we are well protected now very happy with his work.
Great service!! Very knowledgeable and helpful technician David came and fixed the problem within 30 minutes. He also listened and looked at all my other concerns. It was an overall positive experience!
He is very knowledgeable. He seems to know what he is doing. He is very personable. He gets a ten from us.
Cesar and Daniel were wonderful!! They explained everything that was being done and why along with options for repairs and replacement. I loved that I never felt pressured on decisions. They were very personable and professional!
Excellent and honest.
Erick and Hunter did a great job with my hvac. Highly recommended service.
Great guys took care of me and my family in this time of crisis great new AC system unit installed air conditioning is blowing nice and cold
We just bought our home 5 months ago and we had a decision to make, we either use AHS waranty and get work done by whoever they send or get work done by CHS. after speaking to Eric we chose to use CHS and get work done right rather than what waranty would cover. Happy with the work done and cost of work done. I will…
Had me fixed in less than 30 minutes.
Josh was great. Very friendly and knowledgeable. 5 star service.
Technician Cole Patterson was very professional, did fix the upstairs AC unit problem in a timely fashion. Thanks for the quick response and getting unit up and running.
Victor and Alex did an outstanding job on replacing my HVAC system. They were very polite, took all precautions to keep area clean. Explained details and made sure everything was working before they left. Thank you for the great service.
The service and care was great. Josh was here for 8 hours! He wouldn’t leave until the air conditioning was fixed for us even as he dealt with 90+ degree temperatures in our attic. We’ll be calling Copeland as often as needed!
Very pleased with the service I received. Troy Setzer was very knowledgeable and was able to complete the repair and get our AC going again. They came out on a Sunday and had the new part and repair complete by Monday mid-day. I would recommend Troy and the team at Copeland to anyone!
Víctor and his partner were very professional. They ensured they did not leave my home until my unit was up and running and made sure all debris was picked up in and outside our house. They worked all day but always kept a positive attitude and answered all my questions. Overall, very satisfied with Copeland from…
He was knowledgeable, fast, and courteous. He didn’t try to pressure me into things I don’t really need.
Very knowledgeable and great personality. You have a good employee there. I would hire him. Very persistent and was determined to identify the problem. Not a quitter! Thinks outside the box.
Great customer service and did an outstanding job keeping us informed during the process. Robert was outstanding. He was very professional.
Caleb arrived earlier than expected. Was very polite, and had my unit diagnosed and fixed in 5 minutes. Will recommend and personally use again.
Tech was very helpful and offered many suggestions to solve the issues I’m having. A friend in the industry said the cost of the Freon was more than triple the wholesale cost.
Josh Lytle was great he saved me 2500 on a duck cleaning I was told by another company I had to have he was on time ,fast and courteous I highly recommend Copeland
Fred Searle from Copeland did a fantastic job inspecting our HVAC system. He provided top-notch customer service and was professional, knowledgeable, and thorough. I would highly recommend Fred to anyone in need of HVAC services!
Amazing service. Quick response time and the dispatching staff is incredibly nice and accommodating. The service technician was able to have a speedy repair. Technician had a high level of customer service and went above and beyond through the repair. Highly recommend.
He was time very honest and professional.
I’m so grateful I got a response from your team quickly and same day service.
Very nice and fast service, cleaned up well when they were done.
Chris Brown with Copeland AC was awesome! On time, professional and solved our problems quickly! The office staff was responsive and kept me informed every step of the way! Copeland AC is my new go to company!!
He listened to what I had done to contain the Condensation (water) from flooding my carpet from the Condensate pan. Found unit not leveled and drain line pipe to Condensate pump on the Bottom of the unit. Cut about an 1” off pipe, cleaned Reservoir and added Condensate tabs. Removed my catch pan, paper towel and dried area with old towels,
Cole Patterson was my technician very kind and knowledgeable, he was the greatest he knew exactly what the problem was as soon as I told him what was going on, he fixed it right up he was in and out. Thanks Cole
Always a great experience with these guys!!! But Josh has gone OVER and above getting our system back up and running!! And so nice and genuine!! Super impressed with his thoroughness and knowledge of what needed to be done. THANKS AGAIN!!!!
Attentive, prompt and knowledgeable!!
Polite, knowledgeable and quickly repaired A/C; outstanding service and I highly recommend.
Cesar from Copeland was amazing to work with. I got quotes from 3 different companies. He knew the most and explained how to fix it without any BS or trying to sell me a new system. He also gave valuable information on how to better maintain our system moving forward. I would highly recommend Copeland if you need an HVAC contractor you can trust
Excellent service. Will definitely use them in the future and recommend to friends and family. Thank you so much!
I called this company because my A/C system was icing up outside and my home was not cooling properly. The technician who came to my home told me the refrigerant was low and stated that he found oil on the evaporator coil in the attic, which he indicated was evidence of a possible coil leak. I was given several…
Went out his way to make sure we were serviced and helped as much as possible Godbless you Chris
Cesar did a wonderful job. Very professional, explain things to where I could understand it. Even got here earlier than expected which I was very grateful for. I would definitely recommend this company.
Very professional and very knowledgeable. Thank you for your professionalism!!
Excellent explained what was wrong what he'd need to do to fix it. Hope all your service technicians are as good and considerate
Cesar Garcia Came Out From Copeland Home Service,, And He Fixed My Air Conditioning Unit,, He Was Such A Great And Friendly Guy,, They Understood That My Husband And I Is On A Fix Income And Copeland Home Service Worked With Us,, He Just Left Our Home And Everything Is Working Just Fine Again I Just Want To Thank…
I recently had Copeland Heating, Air Conditioning, Plumbing & Electrical Repair Services out to my home in Forney, TX, and I couldn’t be happier with the service. Our A/C blower motor went out, and Chris Brown came out to diagnose and repair the problem. He worked in our attic in temperatures well over 110°F, yet…
Chris Brown our technician and Brittany the office Customer Service Representative. Went above and beyond to have our central air up and running properly! 5 STARS!!!
The company overcharges , the technician that came broke a discharge pipe from the a/c unit and I’ve been having problems because now the water from the unit is accumulating on my flower bed , when I asked the technician if he was going to reattach the pipe he said you don’t need that , I don’t recommend this company at all.
Jimmy N was HONEST, helpful and very informative. He has revived my faith in AC contractors. That was NOT an easy task as I’ve experienced some of the worst, most dishonest, self motivated techs on the earth (it seems)…. He even made up for the (minor) schedule snafu! Thank you Copeland for having an upright dude…
Chris Brown was very nice and did an amazing job. Copeland air and Chris Brown gave me what was needing. Not a pushy sales rep that just wants to replace the A/C unit. YOU FIXED IT! Thank you.
Josh was wonderful. He did a great job and explained everything to me. I highly recommend him and Troy that came out the first time to get my air conditioner going until everything got set up. Thanks again for everything. Kathy.
Chris is GREAT!! So kind and helpful 😃
The gentleman that fixed my AC were professional and quick. Very nice and kind. There prices were less than other companies. I would definitely recommend them. Jose was excellent. I will always recommend Copeland.
Robert did cheek inside and outside all units work great.
Give these guys a raise hard working a very well mannered. They were awesome.
Great service. Very professional.
Always a good experience! Such kindness and care is so appreciated
I was honestly impressed by Copelands techs performance they have repaired our ac and fixed a plumbing issue each time the technicians where very friendly took the time to show us what they was doing and what was wrong and broke down the cost of repair and timeline of how long it would take to complete the repairs.…
We received the best consultation. The tech was very informative and explained everything in a way we understood.
Copeland has been exceptional since we moved to Texas (although we hope we don’t need them too often!). Cole came out today for our AC that died and did everything in his power to make sure it wasn’t fixable by a part vs a whole new unit. Rare to find such honesty on a technician these days- highly recommended
Did a great job.
Absolutely incredible job the crew did today. Highly recommend!
New tech to us, surprisingly very knowledgeable entergtic communicated well on any problems and solutions highly recommend
Cole was fast and efficient in completing the repair task. Great customer service skills.
Outstanding service from Copeland! Troy did a fantastic job, we just can't thank him enough!
Great experience with Copeland’s and tech Cesar Garcia. Came out same day, thoroughly explained what was going on, offered a few options & we had working AC within an hour. Very courteous and professional. Definitely recommend and will use again in the future!
Absolutely professional, great communication, competitive price. Promptly showed up on time and usually early. Very considerate of pets. Very clean when finished. Office support was courteous and professional.
Friendly and knowledgeable
I am extremely impressed withe service we received from Copeland. Our A/C went out and Cole Patterson was at our house in 2 hours. He gave us multiple options for repair but ultimately we decided a new unit was best. Before Cole left he offered portable units to help keep us comfortable. The very next morning Omar,…
My old A/C unit stopped cooling completely and Cesar G. came out and was able to troubleshoot and fix the issue in only a couple of hours!
Omar was very knowledgeable and was easy to work with. Also cleaning up the mess and caring enough. Thank you.
On a 95° Saturday afternoon in Texas my air conditioning was not working. Copeland sent Jacob out to fix the problem. He was out within a few hours. Had the problem fixed in about 15 minutes. The fee seemed very reasonable. His service was great.
Chris was very helpful. He gave me several tips on keeping the system running smooth! I was impressed with his showing so late!! He apparently had a very busy day!!
Very professional, polite, knowledgeable I got a new inside and outside units. Along with new breakers and thermostat unit.
Two experts for AC service, on time, very clear on the problems. Explain , retrieve Goodman parts. Spoke to myself and spouse very clearly. Brought replaceable part and installed. Younger man used some engineering ingenuity to adjust position of pipe that was adding to problem. We had wonderful expert, Jason or…
Chris was amazing! He explained everything, didn't guess and was very thorough. He made sure we understood the issue and gave us clear instructions on how to maintain our systems. 100% staying with Copeland!
Top notch!
Very professional and worked hard to complete the project. Very knowledgeable and would be happy to refer to neighbors.
Very knowledgeable & professional. Very honest about my situation.
Josh and Cesar are great! Highly recommend!
New AC unit installed. Great price & awesome service from start to finish. Definitely recommend!
Josh Lytle went above and beyond fixing our A/C today! He was super informative and attentive and fixed the issue quickly. Highly recommend Copeland Home Services.
Guys came when they said they would, replaced the tray in no time and left everything clean and tidy.
I highly recommend Copeland HVAC for your hvac needs! My unit completely died and I found Copeland on FB. I called and setup an appointment for a diagnosis. Rafael came out, diagnosed my system and informed me that it indeed gained its wings 🪽 to glory. He walked me through the process of getting approval for…
AC went out at dinner time and David was there first thing the next day. He quickly solved the problem with kids and dogs running all around him. He was super nice and turned our day from hot and humid to relaxed and cool. Fantastic job!
Very professional, knowledgeable and punctual. Great service
Josh does excellent work, knowledgeable, kind and respectful.
Jakob maitland was amazing! He fixed our issue on our ac in the attic and now our house feels amazing! Im so glad I used this company I will recommend yall to everyone and use only you guys now! Thanks jakob!!
he was very helpfully n very nice
Jovan was timely and very detailed in his diagnosis of our AC system.
Javon was amazing! He fixed our AC quickly, was very professional and knowledgeable.
Very kind, easy going, taught me things as we were going along. Personable.
Cesar came out found my problem right away! Great service and he was very informative as well. Highly recommended
Once on site everything went very well. All three technicians were kind, peaceful, low key and respectful.
Very helpful good listener good job you need to be promoted
David was an amazing service tech, showed me how to clean our unit in the future and was quick and professional. Highly recommend.
HVAC technician Javon Morgan is a great guy! He is polite, courteous, professional, AND HONEST. He explained everything that was going on with my AC. He talked with his manager when he was here and the manager talked with me. He was also kind and helpful.
We had a great experience with Jordan. He was very informative and kind while serving our ac unit.
Jordan came out and helped us out tremendously!!! House was almost 90 degrees and he made sure my babies had air before he left!! Really sweet guy! Checked everything else out for us. Educated us on everything we needed to know and set us up with next steps and maintenance plan. He will be requested everytime someone is coming out.
Fast, Friendly Service — Rafael arrived on time, diagnosed the issue quickly, and explained everything clearly. Great experience!
Jordan did a good job with checking items and explaining what was going on.
Chris and Garret were great. My AC is blowing cold.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 293 | $39–$393 |
| A/C system repair | 204 | $209–$786 |
| HVAC system repair | 184 | $205–$933 |
| HVAC system maintenance | 130 | $37–$295 |
| Install AC | 73 | $1.4k–$3.2k |
| A/C preventive maintenance | 32 | $104–$621 |
| Installation | 31 | $1.1k–$2.8k |
| A/C system dismantlement | 24 | — |