Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 80% of plumbers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 84% of plumbers.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “A/C system maintenance”

Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brady Niswonger, a Cornel's Technician, recently came to our home for A/C maintenance. He provided excellent service (with visual aids), addressed all questions, and was most thorough and congenial. . . complete with a great attitude and outlook. Brady really seems to enjoy his work . . . how refreshing! We hope…

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Chace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had them do a Furnace and A/C tuneup. Kenny was on time, professional, and very helpful when it came to explaining what was found and how best to deal with and prioritize issues. Very happy with the service.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Nathaniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had Cornel Plumbing, Heating, and AC service our AC and furnace after we moved in. Our technician, Kenny, was great! Awesome service, very knowledgeable, and friendly. Highly recommend!

HVAC system maintenanceA/C system maintenance
Phillip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brady did an awesome AC service today. He explained every step that he was going to perform and answered every question I had. Great job.

Paid $1–200Great priceA/C system maintenance
ErinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nathan was so kind and helpful!! He was honest and gave good advice on how to proceed. Highly recommend!!

A/C system maintenance
Zazeefrazee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My AC unit stopped working and with the hot weather only increasing in the days to come, i started searching for service providers. After reading the reviews of many places, I contacted Cornell's, and I couldnt be more happy that I did. Wayne arrived and checked everything for me, and explained all the neccessary…

A/C system maintenance
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kim came by for a AC tuneup and inspection today and blew me away with how helpful and knowledgeable he was! Polite, personable, respectful, and even the cat loved him. Thanks to Kim, his insights, and all his advice, Cornel’s has earned our business for a long time to come. Can’t recommend this company, or Kim, enough!

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Kenric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kim H. recently serviced our AC unit and furnace, and the experience was excellent from start to finish. He was professional, knowledgeable, and incredibly thorough. Kim took the time to carefully inspect everything, identify the issues, and explain his recommendations clearly without any pressure. We especially…

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenance
RedLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Arturo was right on time and was quite thorough in his evaluation of my old HVAC system. He went through everything methodically and explained all the things I might have coming up. The price was especially reasonable. Set up an appointment for options with regard to replacement. Felt no pressure at all to select anything. Highly recommended.

HVAC system maintenanceA/C system maintenance
Corey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eric was great, honest and straightforward. I will be using Cornell’s going forward for all my plumbing needs.

Paid $1–100Great priceGarbage disposal installationHVAC system maintenanceA/C system maintenance
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eric was quick, courteous and super helpful. Will keep them on speed dial for any plumbing or HVAC issues!

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceDrain cleaning
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I chose Cornel's for my spring A/C tune up because of their special promotion. Their technician, Hunter, showed up right on time, and was friendly, courteous and communicated very well. He outlined the services provided, supported them with photos, and explained the results of each test. He also spent considerable…

Paid $1–100Great priceA/C system maintenance
Jaime7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ed and Travis are fantastic. They came out to replace my whole air conditioning system. They showed up right on time at 8am and put in a full day’s work with smiles and diligence. Ed and Travis are kind, professional, efficient and I am grateful for their service and attention to detail. My family and I are looking…

Paid $1,000+A/C system maintenanceA/C system repairInstall AC
JessicaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Woke up with cold water and ended up with a blessing! Brendan called ahead, was super respectful of our property, explained our gas water heater and how to make simple fixes our selves since this is new for our family. He showed us how to quickly view the flame and where to feel for hot water in the pipe. He…

Paid $300–400Reasonable priceHVAC system maintenanceA/C system maintenancePlumbing pipe repair
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I am happy to report I have had another wonderful experience with your company. Eric, the technician, that came out this afternoon was outstanding! Extremely knowledgeable and very customer service oriented. I look forward to continuing to do business with Cornel.

A/C system maintenance
Lesley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was great working with Eric B today. He is very knowledgeable & a very friendly guy. I am replacing a toilet soon, & he made sure everything was handled on their end before he left. Would definitely recommend Cornel’s & Eric B.

Paid $500–600Reasonable priceToilet repairA/C system maintenanceFaucet repair
AaronLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always able to help me out with any of my AC and furnace issues! Dan Bloomfield help me out tremendously with my heating problems, and I was able to get a new system set up for installation this Thursday that David was able to help me out with!

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
BobLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was our second job with Cornel’s over the last year. Earlier, they had done a stellar job repairing/replacing a thirty year old water main. This time, we arranged for Cornel’s do an inspection and tuneup of the AC system. Appointment was easy to schedule. We had a text confirmation exchange prior to appointment…

Reasonable priceA/C system maintenance
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was the best, very thorough and detail oriented. He kept my house clean while going inside and outside. Also very friendly with my cats who kept bothering him.

HVAC system maintenanceA/C system maintenance
CarolLocal Guide · 317 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was great! Very thorough on both of our hvac and A/C units.

HVAC system maintenanceA/C system maintenance
Jaime4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tony did a wonderful job! He was kind & knowledgeable. Very impressed! We will definitely use him again for all of our plumbing and air conditioning needs!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe and Dan came out to service our water heater (which they'd also installed last year) and A/C. Both were great, super professional, and willing to wear masks when asked.

Great priceWater heater installationHVAC system maintenanceA/C system maintenance
Yaqin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan was professional and extremely knowledgeable. He came out to service the AC and ended up fixing a C-wire issue in our furnace panel with no additional charge. Also conducted a full diagnosis of our furnace. Very happy with his service.

Paid $1–100Reasonable priceA/C system maintenance
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was great. Gave me the options for our AC units without being pushy. My kids were being annoying while he was working (found out after) but he handled it great.

A/C system maintenance
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony and Mico did a great job.

Reasonable priceA/C system maintenance
Tess6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arturo was punctual, respectful of my home, quick to discover the issue, and clear in explaining my options. I appreciated the thoroughness of the work he did and the follow-up email with photos to show the before and after. I will definitely use this company again!

A/C system maintenance
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cornel's sent over Tony to look over our AC unit and he was great when looking it over for issues. He was able to find the issue and broke it down for us to understand what was going on and what needed to be done. Very friendly and showed us how the system worked and other easy ways to upkeep the AC unit! Thank…

HVAC system repairHVAC system maintenanceA/C system maintenance
MichaelaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cornels is the best! Look no further! We had them out last summer to do our sewer line and they did excellent work start to finish. Today Brandon Chin was here to give a look at our 17 year old heater that just stopped working on us and we are moving forward to have the job done with Cornels again. Honest and…

A/C system maintenanceHVAC system repairHeating system installation+ Responsiveness+ Punctuality+ Quality

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning271$148–$502
Water heater installation257$1.2k–$2.5k
Plumbing pipe repair223$322–$1.2k
Toilet repair209$209–$593
Plumbing leak detection123$114–$633
Plumbing leak repair114$264–$968
Faucet repair84$192–$593
Faucet installation63$292–$855

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