Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 80% of plumbers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 84% of plumbers.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for drain cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.271
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 130
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 271 Google reviews tagged “Drain cleaning” · showing 20

Tim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Eric did a great job assessing our drain system and providing thorough details and recommendations. We appreciated Kyle’s work coming back out to clear the drains from our bathroom to our septic tank.

Drain cleaningToilet installation
Haideh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

David was very professional and on time. I appreciate the fact that he was able to move my appointment up. He did a thorough job.

Paid $600–800Reasonable priceDrain cleaning
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The service was exceptional and thorough

Drain cleaning
Dell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

David is very nice, did a very good job. Highly recommended.

Paid $200–400Reasonable priceDrain cleaning
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eric was absolutely amazing. He was polite, respectful, and professional in both knowledge and workmanship. I can’t say enough about how grateful and pleased I was with Eric and his service. Recommend with highest regards.

Paid $400–600Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
HenningLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Love these guys, they've saved me a few times. Always there promptly, always clear on communication, and always reasonable on the price. Eric solved a biiiiig 20 year grease clog for me this time... took a couple hours, a couple tries, with only the barest minimal amount of judgement, XD

Paid $800–1,000Reasonable priceDrain cleaning
SteveLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Eric was great! He did a great job figuring out the problem with the kitchen drain, gave me options and costs, did a great job clearing the clog, and giving me pointers for preventive maintenance.

Paid $200–400Reasonable priceDrain cleaning
Monica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very thorough in his inspection and explained it well. We were able to make an informed decision. And hope to be happy once the repair jobs are completed. Thank you.

Water heater installationDrain cleaningPlumbing leak detection
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Chris did a great job. He explained what he was doing and why and my options to more permanently fix my old drain lines.

Paid $200–400Reasonable priceDrain cleaning
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Eric was a pleasure to work with as he addressed my plugged rain drain. He was well equipped with various drain cleaning tools and had the tenacity to keep working on the stubborn plug. Scheduling was really easy and pleasant with Cornel's and Eric was here in less than 24 hours for this non-emergency project. I'd use Cornel's again!

Drain cleaning
Julie17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

David was on time and very informative on the drain issue and what the first step was and if needed the 2nd step. I will definitely hire him again.

Paid $200–400Reasonable priceDrain cleaning
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric was great, showed up on time and got right to work. I’ll be using this team again in the future.

Paid $400–600Great priceDrain cleaning
Brent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric and Kyle were very helpful and informative. Did great work and the problem is fixed.

Paid $200–400Drain cleaning
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brady Niswonger, a Cornel's Technician, recently came to our home for A/C maintenance. He provided excellent service (with visual aids), addressed all questions, and was most thorough and congenial. . . complete with a great attitude and outlook. Brady really seems to enjoy his work . . . how refreshing! We hope…

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Angie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric was very helpful, knowledgeable and great to work with! We will use Cornels again!

Paid $600–800Reasonable priceDrain cleaning
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric did an amazing job with servicing a shower drain in my home. He was fast, cordial and very professional. I would highly recommend him as a member of the Cornel team.

Great priceDrain cleaning
MattLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric was communicative and even arrived early. He was quick to get the job done and didn’t try to waste my time with any upselling. We have the annual membership with Cornell’s and so far it’s been such a blessing.

Drain cleaning
NatalieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Eric was great! I called yesterday and had the first appointment this morning. He arrived on time and flushed my tub drain within an hour. It was more expensive than I expected to clean one drain (over $300) and of course they couldn’t even provide me a range over the phone the day before. But I have no complaints about the service itself!

Paid $200–400OverpricedDrain cleaning
AnthonyLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had issues with my AC earlier this summer and a tech named Ricky came out and diagnosed and fixed the issue asap. I meant to review then but life got in the way and forgot to. I was reminded today when I had a plumbing issue and Eric the drain doctor got us fixed up right and I really appreciate it. I can attest…

Paid $200–400Reasonable priceDrain cleaningA/C system repair
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you Eric for the great service. Quick, clean, and very friendly.

Paid $600–800Reasonable priceDrain cleaning

Show more drain cleaning reviews (251 more) →

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning271$148–$502
Water heater installation257$1.2k–$2.5k
Plumbing pipe repair223$322–$1.2k
Toilet repair209$209–$593
Plumbing leak detection123$114–$633
Plumbing leak repair114$264–$968
Faucet repair84$192–$593
Faucet installation63$292–$855

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