Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 80% of plumbers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 84% of plumbers.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$26–$239
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 47 Google reviews tagged “HVAC system maintenance” · showing 40

Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shout out to Dan for finding cracked heat exchanges that were missed by another company. After the furnace was unfit/dangerous Charlie was able to get Rafael and Travis out the next day. System passed inspection from the city no problem!

HVAC system maintenanceHeating system installationInstall AC
DebraLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Thorough and professional! Please send Kenny for our future work! He tuned up our heater and gave us pictures and a full explanation on status of our heater. We felt very comfortable having him in our home. He was very knowledgeable!

Paid $1–200Great priceHVAC system maintenance
Peggy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric was great. On time, 😯 crawled under house thru tiny hole. Explain situation well, very helpful and was never in a hurry.

Paid $1–200Reasonable priceHVAC system maintenancePlumbing leak detection
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brady Niswonger, a Cornel's Technician, recently came to our home for A/C maintenance. He provided excellent service (with visual aids), addressed all questions, and was most thorough and congenial. . . complete with a great attitude and outlook. Brady really seems to enjoy his work . . . how refreshing! We hope…

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service from Kenny and Dustin. Fast, efficient, professional and nice. Highly recommend.

Water heater installationHVAC system maintenance
Chace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had them do a Furnace and A/C tuneup. Kenny was on time, professional, and very helpful when it came to explaining what was found and how best to deal with and prioritize issues. Very happy with the service.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nothing short of outstanding service. Kenny communicated, explained and updated every step of the way. And when he was done he gave us a thorough recap and politely explained options on future service and possible upgrades to our current system. Kenny was a complete professional … knowledgeable and personable.

Paid $1–200Great priceHVAC system maintenanceHeating system maintenance
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kenny absolutely 100 % satisfaction …

Paid $1–200Great priceHVAC system maintenance
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ken serviced our two furnaces and air conditioners. We found him to be thorough, honest and professional. He provided details on all systems and recommendations for repairs.

Paid $1–200Great priceHVAC system maintenance
Nathaniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had Cornel Plumbing, Heating, and AC service our AC and furnace after we moved in. Our technician, Kenny, was great! Awesome service, very knowledgeable, and friendly. Highly recommend!

HVAC system maintenanceA/C system maintenance
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience with Cornel's! Nikki in the office was great getting me scheduled at a time and day that fit my busy schedule. Brenden was great taking care of my broken water heater, including installing a new one when we realized that's what I needed; staying late to get it installed same day. And Dan was great…

Water heater installationHVAC system maintenance
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kim came by for a AC tuneup and inspection today and blew me away with how helpful and knowledgeable he was! Polite, personable, respectful, and even the cat loved him. Thanks to Kim, his insights, and all his advice, Cornel’s has earned our business for a long time to come. Can’t recommend this company, or Kim, enough!

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Carolina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I rarely write reviews, but Cornell has truly earned this one. From the moment I contacted the company, every interaction reflected outstanding customer service. Brady, the technician, took the time to listen carefully to what I wanted to accomplish instead of trying to sell me a predetermined solution. The…

Paid $200–400Great priceHVAC system maintenanceHVAC duct & vent repair
Kenric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kim H. recently serviced our AC unit and furnace, and the experience was excellent from start to finish. He was professional, knowledgeable, and incredibly thorough. Kim took the time to carefully inspect everything, identify the issues, and explain his recommendations clearly without any pressure. We especially…

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenance
RedLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Arturo was right on time and was quite thorough in his evaluation of my old HVAC system. He went through everything methodically and explained all the things I might have coming up. The price was especially reasonable. Set up an appointment for options with regard to replacement. Felt no pressure at all to select anything. Highly recommended.

HVAC system maintenanceA/C system maintenance
Corey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eric was great, honest and straightforward. I will be using Cornell’s going forward for all my plumbing needs.

Paid $1–100Great priceGarbage disposal installationHVAC system maintenanceA/C system maintenance
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eric was quick, courteous and super helpful. Will keep them on speed dial for any plumbing or HVAC issues!

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceDrain cleaning
KyiraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★

I scheduled Cornell Heating & Cooling for their $89 tune-up special for each furnace, hoping it would be a good way to evaluate a company we might want to work with long term. Unfortunately, the experience left us feeling disappointed and uneasy. During the tune-up, the technician pointed out corrosion on one of…

OverpricedHVAC system maintenance
JessicaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Woke up with cold water and ended up with a blessing! Brendan called ahead, was super respectful of our property, explained our gas water heater and how to make simple fixes our selves since this is new for our family. He showed us how to quickly view the flame and where to feel for hot water in the pipe. He…

Paid $300–400Reasonable priceHVAC system maintenanceA/C system maintenancePlumbing pipe repair
DrewLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

What an awesome company. Their customer service game is on point, My tech Nathan really went above and beyond to make sure that I understood the value I was getting of service, Took time to not just explain the current state of the equipment, but to show me the defects and things I can do too keep it running as long…

Paid $1–100Great priceHVAC system maintenance
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon service tech…five star! Called ahead of arrival, arrived at scheduled time. Reviewed what was to be done and completed maintenance in workmanlike manner, explained what was done and what two recommendations he was making, along with estimate. Courteous. Will follow up with one recommendation soon. Glad to…

Reasonable priceHVAC system maintenance
Jordan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Both Hunter and Eric were great! We initially setup an HVAC tune-up, then decided to take care of some drain/plumbing issues as well. Both techs were helpful, knowledgeable, and friendly. Adding an update to say that Brenden was super helpful and informative as well. Between all of our various needs this whole team has been a well oiled machine.

Paid $1–100Reasonable priceHVAC system maintenancePlumbing leak detection
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hunter came by to do a furnace tune-up. He was awesome. Super professional, kind, and knowledgeable. Would highly recommend.

HVAC system maintenance
Jaimee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Eric and Hunter are such nice guys!! Fast, efficient and super helpful. I will absolutely be using them again.

Paid $1–100Reasonable priceHVAC system maintenance
kellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service, arrived on time, very easy to work with, kept work area clean, lots of communication, No surprises! Will definitely use them again if needed.

Paid $1–100Great priceHVAC system maintenance
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Eric was polite, knowledgeable, and very friendly. Best plumber experience hands down. Got everything working quickly and helped me plan ahead to address other concerns I had. Brendan also came in and did a great job installing a new water heater. No one tried to upscale me anything and all was simple and…

Water heater installationHVAC system maintenanceDrain cleaning
Emily13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I worked with Cornel's to replace an old furnace, identify a leak in my basement, and remove an old water heater. There were a few hiccups in installation (mostly due to the location of my furnace - in my crawl space) but what matters is that the Cornel's team worked hard and quickly to address my concerns. All the…

Paid $1,000+Reasonable priceHVAC system maintenanceThermostat installationPlumbing leak repair
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dan serviced the furnace and was very thorough and detailed in ensuring it was functioning well. His recommendations were excellent.

Paid $1–100Great priceHVAC system maintenance
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hunter was wonderful

Not sureHVAC system maintenance
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was great! Explained things well and did a great job.

Paid $900–1,000Reasonable priceHVAC system repairHVAC system maintenance
VanceLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This has been our go-to plumber for years, and they're still just as great to work with as ever. Most recently, we had a couple minor issues so we gave them a call without even looking at other options. Joe was super nice and super helpful, saved us a few bucks too. Now that they do HVAC, we only go to them for that…

Reasonable priceHVAC system maintenanceDrain cleaningPlumbing pipe repair
AaronLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always able to help me out with any of my AC and furnace issues! Dan Bloomfield help me out tremendously with my heating problems, and I was able to get a new system set up for installation this Thursday that David was able to help me out with!

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had Cornel’s come out to do an annual service on my HVAC system and was so impressed that I scheduled a follow up for a plumber to come fix a hose bib that had failed. Both technicians were excellent! Courteous, knowledgeable, and able to explain what they were doing and why to make sure I was informed at every…

Paid $500–600Reasonable priceHVAC system maintenanceFaucet repair
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was the best, very thorough and detail oriented. He kept my house clean while going inside and outside. Also very friendly with my cats who kept bothering him.

HVAC system maintenanceA/C system maintenance
Larry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my A/C and furnace serviced by a technician named Hunter great experience! Very thorough and courteous! Explained everything and he even trimmed some shrubs that were growing near my A/C unit ! Highly recommend Cornels and I’ll use them again !

HVAC system maintenance
CarolLocal Guide · 317 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was great! Very thorough on both of our hvac and A/C units.

HVAC system maintenanceA/C system maintenance
Jaime4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tony did a wonderful job! He was kind & knowledgeable. Very impressed! We will definitely use him again for all of our plumbing and air conditioning needs!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe and Dan came out to service our water heater (which they'd also installed last year) and A/C. Both were great, super professional, and willing to wear masks when asked.

Great priceWater heater installationHVAC system maintenanceA/C system maintenance
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was super helpful! Really recommend this business as they are very honest and good to their employees too.

Reasonable priceHVAC system maintenance
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Don was very helpful and explained the issues with my system very plainly.

Paid $1–100Great priceHVAC system maintenance

Show more HVAC system maintenance reviews (7 more) →

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning271$148–$502
Water heater installation257$1.2k–$2.5k
Plumbing pipe repair223$322–$1.2k
Toilet repair209$209–$593
Plumbing leak detection123$114–$633
Plumbing leak repair114$264–$968
Faucet repair84$192–$593
Faucet installation63$292–$855

Compare with