Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 80% of plumbers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 84% of plumbers.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$811
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 28 Google reviews tagged “HVAC system repair” · showing 20

MacLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had Ricky out to the house twice now. Always great. Fixed our problems and is always super nice. We will be requesting him to field any future calls from now on.

HVAC system repair
Luis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had an urgent situation come up with our HVAC on a Sunday and Kenny was able to help us same day! We really appreciated this!! Thank you, Kenny!

Reasonable priceHVAC system repair
Yi플라즈마1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

⭐⭐⭐⭐⭐ Kenny is the best technician I’ve ever worked with! He is friendly, fast, and highly skilled. I couldn’t be happier with his service and would gladly give him the highest possible rating. Highly recommended!

HVAC system repair
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brady Niswonger, a Cornel's Technician, recently came to our home for A/C maintenance. He provided excellent service (with visual aids), addressed all questions, and was most thorough and congenial. . . complete with a great attitude and outlook. Brady really seems to enjoy his work . . . how refreshing! We hope…

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
charlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What I thought was bad wiring for my thermostat led to the discovery that my furnace was leaking carbon monoxide into my house. Tim did an extremely thorough inspection of the furnace and AC units, explaining and showing me what he as looking at and for. Neither were working properly. The next day I met Dan, who was…

HVAC system repair
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had my heat pump fixed NATHAN was great answered all my question gave me tips on keeping my system up told me what he found and explained it all the way thru. he was friendly and professional. Went right to work he was above a 10 !!! THANKS NATHAN

Paid $400–600Great priceHVAC system repair
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cornel installed a new heat pump and furnace in our home last week after our 20 year old system died on us. They were extremely professional and communicative which I greatly appreciated. I shopped around for a few quotes before deciding to go with them. They were not the cheapest, but they by far did the best…

Reasonable priceHVAC system repairA/C system repairHVAC duct & vent repair
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can't say enough good things about Cornel. What I appreciate most is that it's rare to find a company today that genuinely cares about making sure their customers are taken care of. They operate with integrity, follow through on their commitments, and communicate every step of the way. We initially called because…

Paid $600–800Reasonable priceHVAC system repair
CKLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We highly recommend Cornel’s for HVAC services. We recently used Cornel’s for HVAC maintenance, and Wayne, their technician, was courteous, professional, and thorough. He listened carefully as we described a warm bedroom upstairs and traced the issue to a poorly designed, overly long air‑duct run that was split to…

Reasonable priceHVAC system repair
ShaeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

I’m sure they’re great at service and repair but they’re priced significantly higher than any other company we called. They Charged $160 diagnostic fee then quoted $4,500 for the repair (that was just for labor-the part was covered under warranty). We ended up going with Oregon Heating & Air Conditioning who charged…

OverpricedHVAC system repair
Rozza4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great work. Has them come out and they solved my issues super quick. Great service. Wayne in particular was great to work with. Very easy to communicate with and he was done fast! Saved me lots of headache.

Great priceHVAC system repair
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our furnace quit durning a recent stretch of cold weather. Tyler did a fantastic job of diagnosing the problem. He was able to get the furnace running again while he ordered a replacement part. As soon as the part came in, Tyler came out and made the fix! Tyler was thorough and helpful, and he made sure we were not without heat during the cold snap.

HVAC system repair
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We dealt with a complicated problem of our furnace. After another company could not detect anything wrong with our system, I was lucky enough to contact Cornel's HVAC. Wayne, the technician, did not give up until he found the problem and took care of two problems expertly, both related to the secondary heat…

Paid $1,000+Reasonable priceHVAC system repair
Lorraine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I called Cornels because of recommendations from my neighbors. I knew my gas furnace wasn’t working well and thought it just needed service. Dan came over and did a system check and took pictures of the unit. As it turned out it had a crack and I was advised due to safety they had to turn it off. I needed a new…

HVAC system repair
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony was great! Explained things well and did a great job.

Paid $900–1,000Reasonable priceHVAC system repairHVAC system maintenance
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Furnace was not working. I called Cornel’s and they had a tech out within 3-4 hours. Wayne was incredibly helpful and explained everything in detail. Would definitely recommend.

Paid $1–100Great priceHVAC system repair
AaronLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always able to help me out with any of my AC and furnace issues! Dan Bloomfield help me out tremendously with my heating problems, and I was able to get a new system set up for installation this Thursday that David was able to help me out with!

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Samuel and Veniamin are outstanding HVAC professionals! They recently replaced my AC, heater, and ductwork, and I am quite impressed with both the quality of their work. From the start, Samuel was incredibly thorough in explaining each step of the job. He walked me through what was completed, and provided me with…

HVAC system repairA/C system dismantlementHVAC duct & vent repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

When our AC stopped working, Cornel's team showed up promptly and were professional. They reviewed our AC system and identified the problem. A capacitor needed to be replaced. They identified many other problem areas in our AC and furnace. We agreed to have them replace the capacitor for $475. They did the work in…

Paid $400–500OverpricedHVAC system repair
JENAE9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim was excellent. He took his time explaining what he was looking for. He was patient and thoughtful. I would highly recommend this company.

Paid $1–100HVAC system repair

Show more HVAC system repair reviews (8 more) →

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning271$148–$502
Water heater installation257$1.2k–$2.5k
Plumbing pipe repair223$322–$1.2k
Toilet repair209$209–$593
Plumbing leak detection123$114–$633
Plumbing leak repair114$264–$968
Faucet repair84$192–$593
Faucet installation63$292–$855

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