Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 80% of plumbers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 84% of plumbers.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.81%

All 46 Google reviews tagged “Sewer repair” · showing 20

Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Erick was great to work with. He was able resolve an issue with the sewer line and restore flow.

Paid $600–800Reasonable priceSewer repair
Luke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

To whom it may concern, Eric the root doctor was exceptional during his extravagant journey to our crawl space. He diligently worked through our vicious 5 lb dogs barking at him and was very efficient despite the distraction. The job was completed very well, and we thank Eric the root doctor for all of his support.…

Paid $1,200–1,400Reasonable priceSewer cleaningSewer repair
Eva1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had my house completely repiped, new waterline installed and some drainage issue repaired. Trey was very courteous and professional while completing my many plumbing issues. He communicated well, kept me informed and answered all my questions. Very respectful.

Paid $2,000+Not surePlumbing pipe repairOutdoor plumbing system repairFaucet installation
Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cornel's Plumbing and Eric are both outstanding. Eric was on point with everything he did. He helped me coordinate with the city, a restoration contractor, and of course everything he was doing. He saved me hundreds of dollars while helping me on my way to getting my bathrooms and sewer service back! Eric is an outstanding plumber and person.

Sewer repair
Evelyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brendan was phenomenal! He explained everything so well, answered all my questions and worked around other contractors I had in the same day. Awesome experience.

Paid $2,000+Reasonable priceToilet repairWater heater installationSewer repair
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eric Buckner was on time for our plumbing crisis. He is very knowledgeable and quick to act. We were pleased to have someone who takes pride in his work and seems to really care about his customers!

Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair
Miguel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Juan Segundo was the technician who came over and helped us with our issues. He gave us such great advice on preventative steps regarding our pipes. He was super kind and easy going. Highly recommend using this service.

Paid $1–200Reasonable priceDrain cleaningFaucet repairSewer cleaning
Rajni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brenden did an excellent job

Sewer repair
Tomoaki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric’s service was excellent!

Paid $900–1,000Plumbing leak detectionSewer cleaningSewer repair
Sherri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He was polite and thorough and knew his job. Great work but very high priced…. not his fault.

Paid $500–600OverpricedSewer repair
steve12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Replace entire galvanized drain system in 60 year old home

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
SusanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We're customer members of Cornel, so we weren't charged at all for Eric's first visit to repair a seepage hole in our driveway. He applied "first aid" and when that didn't clear the pipe, he consulted with a sewer specialist. After their assessment, he worked to clear the underground pipe and inserted a camera that…

Reasonable priceSewer repair
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thank you to Evian, Baxter, and Ben K for completing my project! From beginning to end, our experience with Cornel’s Plumbing was amazing. We have a 1953 home with a lot of 'DIY' history and original galvanized steel pipes, so we expected some major hurdles. Evian, Baxter, and Ben K. handled the entire…

Great priceToilet repairShower installationDrain cleaning
BrandenLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Eric was very professional and helpful. Was upfront on costs and kept us informed every step if the way. Update: unfortunately had to use them a couple months later (no fault from Cornel's and Eric). Eric was able to come out again and go above and beyond in helping us with our new problem.

Paid $700–800Reasonable priceDrain cleaningPlumbing leak detectionSewer cleaning
Fernando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Eric did an awesome job explaining options, causes and the actual repair.

Paid $500–600Reasonable priceSewer repair
Natalie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Eric was kind and professional. Spent his time walking me through the issue and next steps so I could make informed decisions. And cleared the problem in a timely manner. Thank you Eric!

Paid $500–600Great priceSewer repair
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Eric was such a nice guy. Explained everything and was very thorough.

Sewer cleaningSewer repair
Tess3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a great experience with Eric. He was able to come same day to deal with a sewage flooding situation. He assessment was thorough and he explained each possible scenario in detail to prepare us, and review our options. He kept us updated in real time as he assessed the issue. He was also able to connect us with…

Paid $900–1,000Reasonable priceSewer repairPlumbing leak repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Eric is awesome. Send him to every problem.

Paid $200–300OverpricedPlumbing pipe repairSewer repair
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Have been working with Brenden and Taylor on a plumbing project in my older house. It’s been a pleasure and they have been exceptional in getting me quick service and good informative information to give me piece of mind in my home.

Plumbing pipe repairSewer repair

Show more sewer repair reviews (26 more) →

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning271$148–$502
Water heater installation257$1.2k–$2.5k
Plumbing pipe repair223$322–$1.2k
Toilet repair209$209–$593
Plumbing leak detection123$114–$633
Plumbing leak repair114$264–$968
Faucet repair84$192–$593
Faucet installation63$292–$855

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