How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORECornel's Plumbing, Heating & Air Conditioning
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.
Cornel's Plumbing, Heating & Air Conditioning for toilet repair
Clear ✕All 209 Google reviews tagged “Toilet repair” · showing 80
Adrian was fantastic. Really appreciate his quick help!
What a good crew. I’ve had 3 different plumbers in my crawl space working on a broken pipe. They were all pleasant, communicative, and very patient with all my concerns and questions. In the middle of this job, we changed direction and they were so concerned with my outcome. I feel confident using them because they really care. Don’t hesitate to use them.
Kyle was professional and courteous. Appreciate prompt response in helping us with two clogged pipes!
Eric was awesome! So helpful, totally recommend!
Thomas was very professional and friendly. He patiently explained the issue and solved it efficiently. I would highly recommend Thomas!
Juan was wonderful. He gave me lots of information.
We have been using Cornell Plumbing for 25 years. Sometimes as time goes by a company will see a decrease in Customer Service and quality of work. Cornel's gets better every time The knowledge and care that we received today speaks volumes about the company Brenden is exceptionally professional, consistently…
Cornel Plumbing was able to clear our badly clogged toilet as soon as we called them. Eric and Kyle were professional and proactive in alerting us to a potential problem. The price was about what I was expecting.
Zac was excellent! Respectful, efficient, no extra chit-chat, gave me all the relevant information, did his work quickly and was very polite.
Eric and Kyle were wonderful and they got the issue fixed right away
Eric was great. Explained things well, was very friendly, efficient and prompt. Definitely would recommend.
Eric was professional and great to work with. I will absolutely use Cornells again for any future work needed.
I just worked with Cornel's Plumbing on a leaking toilet. Our techincian was James and not only was he prompt, he was easy and friendly to work with. He made sure we understood each step of identifiying the problem with our toilet, fairly describing what exactly was going on, the steps of the repair and the…
Brendan was great! Helpful, explained everything and fixed our toilet. Thanks!
Alex did a great job and was very nice to my mother (86), while I was at work.
Zac did a great job. He was clear and accurate in terms of what needed to be done and he did it in a very timely manner.
Jordan came out from Cornell’s plumbing and performed quick, professional work on our leaking tub. He was a pleasure to work with and would recommend him and Cornell’s for your plumbing needs
James was great and we got our work done same day.
Matt came out and took care of several things at my house. He fixed a leaky toilet that required the seals at the bottom of the tank to be replaced. Then, he replaced the sink drain stopper from the old style rod to the latest version. Finally, he completely replaced the sump pump in our crawl space and rerouted the…
Brenden did a great job. Super friendly and fast.
Brendan was phenomenal! He explained everything so well, answered all my questions and worked around other contractors I had in the same day. Awesome experience.
This company is one reason why never trust 4.9 star google review. I paid $49 to diagnose and get a quote. They quoted $1021 to replace existing toilet. The problem is that the guy initially told me it costs about $450-$500 to replace a new toilet. But he jumps on a call with his manager, after knowing this is our…
Colby properly diagnosed the problem with our toilet and repaired it quickly. Colby was friendly yet professional. In addition to fixing our toilet, he provided us with advice regarding the water meter box and main line that could save us thousands of dollars. We have used Cornel Plumbing in the past and will definitely use them again in the future.
Cornel’s came out last minute for what I thought was an emergency and their Tech, Eric was able to diagnose my issue which turned out to be nothing concerning! He went above and beyond for me while here; also helped me add some other services at a special rate, for future use. So glad I found them!
Outstanding service!
Brenden was very professional and fast. Thank you for fast service. Will be using you for future work.
Brenden was here to give me a quote to install a new toilet. He was very professional. He is very knowledgeable in plumbing. I would highly recommend Cornel’s Plumbing.
Eric was awesome and very informative and helpful
Eric was here to fix a clogged sewer line in my house and was very professional and timely.
We always chose Cornel Plumbing etc. for all our maintenance needs and emergencies. Technician Eric was just here and helped us with a toy/ toilet emergency - he was great! Kind, respectful and easy to work with.
Eric was very professional & polite. He explained the problem, only took 5 min to fix. And he was very patient w my very loud dog.
Eric was on time and quickly and efficiently identified and fixed the issue (toddler toy clogging the toilet). We never would have been able to fix this ourselves!
Eric came out, got my toilet draining, and was great to hang with during the service. Very friendly, and profesinal. A+++
I had been warned by a previous Cornel tech that my hot water heater was near the end, so I was able to recognize signs of the failure. Zach was great at explaining the situation and worked to solve complications.
Eric was an amazing service technician. He was friendly, knowledgeable, helpful, and a genuinely pleasant person. He fixed my problem quickly, and I will definitely be using Cornel Plumbing again. Very happy customer.
Great experience and result - happily it was a straight-forward repair of an in-wall toilet.
Very professional. Everything done correctly with good parts. I highly recommend. Our tech Brenden was great
Eric and Judah came to help with a clog toilet. They were helpful in explaining the issue and very courteous. Issue is temporarily fixed since we know we have more work to do with our plumbing. Look forward to working with them and Cornel team.
Eric was so helpful and knowledgeable and got the job done quick. In and out won’t need service again.
Eric rocks the house. He deserves a large ownership percentage of the company .
Eric was kind and showed many different options to get the work done.
They did a good job replumbing my whole home in a good timeframe. The initial inspection missed a key detail which increased the price, but it was still a good price for the work they did, and they were flexible and willing to add a few extra things to make up for it
We got next day service for a failed toilet wax ring. Zac layed out several options for us, and was clear and concise with the pros and cons of each option. We ended up getting the toilet replaced entirely, which comes with a 5 year warranty. Zac was very professional and friendly, and did very quick work of the…
Eric arrived cheerful and ready to work. He quickly unclogged the downstairs toilet and gave us recommendations for future care. I would definitely hire them again!
Eric was very professional and thorough in analyzing and explaining our problems and options for addressing them. While the process is stressful, I felt that he was doing what he could to make it as easy as possible for us.
Eric was great.
Andrew is great. First, he gave my running toilet a prompt diagnosis and stern talking to. Then he turned the repair into a teaching opportunity (at my request), so now I sort of understand how toilets work! And he even took his shoes off on the way in. 10/10, pretty sure we just became best friends.
Juan was very professional and pleasant
Eric was incredibly professional and delivered an exceptional service. We were thoroughly satisfied with the explanations provided before his work and the quality of his services. We would definitely choose Cornell again.
Excellent experience with Cornel’s Plumbing and my technician Colby. Being able to get my issue resolved the same day was well worth the cost. Colby was both personable and efficient and the finished work looks great.
Eric was detailed and thorough explained all our options and ended up upsetting us up with future work as well.
Adrian exceeded our expectations. He was very professional, timely and his work was very good. He left our bathroom cleaner than when he started. If we ever need plumbing service again we will be looking to Adrian. Friendly too!
Brendan was excellent
Eric eased our minds about our sewer issues, running a toilet auger in our toilets for us and inspected under the house for us. He was very informative and not pushy about work we might want to have done
Alex was great. He did a nice job replacing our toilet, very professional, and we had a nice conversation while he was working.
David was the best example of Friendly & Expert Customer Service. He came the same day that I called, he was courteous & relaxed & listened to me as I explained what happened & what I had done to try to fix it. He was able to identify the problem & was able to fix it quickly & was friendly & willing to explain…
Brenden was amazing
Cornell plumbing service crew was amazing very recommended for their amazing service
I made my appointment and the plumber arrived on time. He explained everything he was going to do, explained his findings and my choices with how to proceed. Great service! Eric was professional, courteous and my dog adored him!
Eric came out and was fantastic figured out my plumbing problem. Highly recommend
This company is outstanding with putting in a new toilet for us, and then they had to replace our back-flow pipes and box that shuts on & off our water to our pond and sprinkler system. Two big jobs of the last few months. Juan is the main plumber, and he definitely knows his work and has great skills. He even takes…
Good service. On time, knowledgeable, very competent, completed the job on time. I would use them again. Juan was very good technician.
Eric came to her home this morning. First time customers of Cornell and he was fabulous. He took care of our problem in a very quickly manner, and his mannerisms were perfect. I think you all so much for helping us out. But
Our service provider Brendan Turner was very friendly and professional he explained everything very clearly and informative for the services we needed provided.
Eric did a great job and was very personable.
Eric did a great job of fixing our plumbing problem. Thanks!
Eric was so nice and chill!
Erik was on time, fast and efficient and was even kind enough to give me a couple tips for next time. Excellent service.
Awesome guy, Juan answered all my questions. Great personality. Great job
Brenden did a thorough job of searching out my leak and making sure to solve it. He communicated clearly, was professional and courteous. Thank you!
Thomas was pleasant to work and did a wonderful job with the install of our toilet, took no more than a half hour to complete the installation once he started, extra bonus was adding the silicone around the base of the toilet which I wasn’t expecting. Recommend using Cornel Plumbing
Kevin did such a great job at explaining what was happening and easing my worries as a first time home owner. Our toilet insides were making a non stop running water noise. And we had replaced the flusher about a year ago, which should've lasted another 5 years . But now with Kevin's help we have new flushers…
Brendan did a great job troubleshooting and repairing an issue with my toilet. He was professional, friendly and thorough. Thank you!
Eric was awesome. Very fast and thorough
Brendan was timely, friendly and answered all our questions and concerns. He did a great job with several plumbing issues.
I had an issue with a toilet and Zac was prompt and courteous. He showed up exactly when he said he would. He gave several options and provided a quote within a few minutes. I will definitely use Cornel's again. *Edit, I used Cornel's again to install a water heater. Zac and team showed up exactly when they said…
Adrian was great. Fixed the leak by providing multiple ways to improve the issue so I could select wisely. Even looked at other issues for future changes. Great attitude and customer service.
Brendan did a great job fixing our malfunctioning toilet and replacing the leaking water valve that supplied it. Worked efficiently and worked with pride. Cornel has become our go to for all our plumbing issues, And employees like Brandon have eveything to do with that.
Eric was great! He was incredibly informative and helpful. Was able to identify the problem and quickly fix it while also giving recommendations for things to be aware of and expect to service soon. We appreciate the hard work!
James was great. He explained everything that could be causing our problem, then tested for all. Better visit than I could have hoped for. Definitely recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 271 | $148–$502 |
| Water heater installation | 257 | $1.2k–$2.5k |
| Plumbing pipe repair | 223 | $322–$1.2k |
| Toilet repair | 209 | $209–$593 |
| Plumbing leak detection | 123 | $114–$633 |
| Plumbing leak repair | 114 | $264–$968 |
| Faucet repair | 84 | $192–$593 |
| Faucet installation | 63 | $292–$855 |
