How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORECornel's Plumbing, Heating & Air Conditioning
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.
Cornel's Plumbing, Heating & Air Conditioning for toilet repair
Clear ✕All 209 Google reviews tagged “Toilet repair” · showing 180
Adrian was fantastic. Really appreciate his quick help!
What a good crew. I’ve had 3 different plumbers in my crawl space working on a broken pipe. They were all pleasant, communicative, and very patient with all my concerns and questions. In the middle of this job, we changed direction and they were so concerned with my outcome. I feel confident using them because they really care. Don’t hesitate to use them.
Kyle was professional and courteous. Appreciate prompt response in helping us with two clogged pipes!
Eric was awesome! So helpful, totally recommend!
Thomas was very professional and friendly. He patiently explained the issue and solved it efficiently. I would highly recommend Thomas!
Juan was wonderful. He gave me lots of information.
We have been using Cornell Plumbing for 25 years. Sometimes as time goes by a company will see a decrease in Customer Service and quality of work. Cornel's gets better every time The knowledge and care that we received today speaks volumes about the company Brenden is exceptionally professional, consistently…
Cornel Plumbing was able to clear our badly clogged toilet as soon as we called them. Eric and Kyle were professional and proactive in alerting us to a potential problem. The price was about what I was expecting.
Zac was excellent! Respectful, efficient, no extra chit-chat, gave me all the relevant information, did his work quickly and was very polite.
Eric and Kyle were wonderful and they got the issue fixed right away
Eric was great. Explained things well, was very friendly, efficient and prompt. Definitely would recommend.
Eric was professional and great to work with. I will absolutely use Cornells again for any future work needed.
I just worked with Cornel's Plumbing on a leaking toilet. Our techincian was James and not only was he prompt, he was easy and friendly to work with. He made sure we understood each step of identifiying the problem with our toilet, fairly describing what exactly was going on, the steps of the repair and the…
Brendan was great! Helpful, explained everything and fixed our toilet. Thanks!
Alex did a great job and was very nice to my mother (86), while I was at work.
Zac did a great job. He was clear and accurate in terms of what needed to be done and he did it in a very timely manner.
Jordan came out from Cornell’s plumbing and performed quick, professional work on our leaking tub. He was a pleasure to work with and would recommend him and Cornell’s for your plumbing needs
James was great and we got our work done same day.
Matt came out and took care of several things at my house. He fixed a leaky toilet that required the seals at the bottom of the tank to be replaced. Then, he replaced the sink drain stopper from the old style rod to the latest version. Finally, he completely replaced the sump pump in our crawl space and rerouted the…
Brenden did a great job. Super friendly and fast.
Brendan was phenomenal! He explained everything so well, answered all my questions and worked around other contractors I had in the same day. Awesome experience.
This company is one reason why never trust 4.9 star google review. I paid $49 to diagnose and get a quote. They quoted $1021 to replace existing toilet. The problem is that the guy initially told me it costs about $450-$500 to replace a new toilet. But he jumps on a call with his manager, after knowing this is our…
Colby properly diagnosed the problem with our toilet and repaired it quickly. Colby was friendly yet professional. In addition to fixing our toilet, he provided us with advice regarding the water meter box and main line that could save us thousands of dollars. We have used Cornel Plumbing in the past and will definitely use them again in the future.
Cornel’s came out last minute for what I thought was an emergency and their Tech, Eric was able to diagnose my issue which turned out to be nothing concerning! He went above and beyond for me while here; also helped me add some other services at a special rate, for future use. So glad I found them!
Outstanding service!
Brenden was very professional and fast. Thank you for fast service. Will be using you for future work.
Brenden was here to give me a quote to install a new toilet. He was very professional. He is very knowledgeable in plumbing. I would highly recommend Cornel’s Plumbing.
Eric was awesome and very informative and helpful
Eric was here to fix a clogged sewer line in my house and was very professional and timely.
We always chose Cornel Plumbing etc. for all our maintenance needs and emergencies. Technician Eric was just here and helped us with a toy/ toilet emergency - he was great! Kind, respectful and easy to work with.
Eric was very professional & polite. He explained the problem, only took 5 min to fix. And he was very patient w my very loud dog.
Eric was on time and quickly and efficiently identified and fixed the issue (toddler toy clogging the toilet). We never would have been able to fix this ourselves!
Eric came out, got my toilet draining, and was great to hang with during the service. Very friendly, and profesinal. A+++
I had been warned by a previous Cornel tech that my hot water heater was near the end, so I was able to recognize signs of the failure. Zach was great at explaining the situation and worked to solve complications.
Eric was an amazing service technician. He was friendly, knowledgeable, helpful, and a genuinely pleasant person. He fixed my problem quickly, and I will definitely be using Cornel Plumbing again. Very happy customer.
Great experience and result - happily it was a straight-forward repair of an in-wall toilet.
Very professional. Everything done correctly with good parts. I highly recommend. Our tech Brenden was great
Eric and Judah came to help with a clog toilet. They were helpful in explaining the issue and very courteous. Issue is temporarily fixed since we know we have more work to do with our plumbing. Look forward to working with them and Cornel team.
Eric was so helpful and knowledgeable and got the job done quick. In and out won’t need service again.
Eric rocks the house. He deserves a large ownership percentage of the company .
Eric was kind and showed many different options to get the work done.
They did a good job replumbing my whole home in a good timeframe. The initial inspection missed a key detail which increased the price, but it was still a good price for the work they did, and they were flexible and willing to add a few extra things to make up for it
We got next day service for a failed toilet wax ring. Zac layed out several options for us, and was clear and concise with the pros and cons of each option. We ended up getting the toilet replaced entirely, which comes with a 5 year warranty. Zac was very professional and friendly, and did very quick work of the…
Eric arrived cheerful and ready to work. He quickly unclogged the downstairs toilet and gave us recommendations for future care. I would definitely hire them again!
Eric was very professional and thorough in analyzing and explaining our problems and options for addressing them. While the process is stressful, I felt that he was doing what he could to make it as easy as possible for us.
Eric was great.
Andrew is great. First, he gave my running toilet a prompt diagnosis and stern talking to. Then he turned the repair into a teaching opportunity (at my request), so now I sort of understand how toilets work! And he even took his shoes off on the way in. 10/10, pretty sure we just became best friends.
Juan was very professional and pleasant
Eric was incredibly professional and delivered an exceptional service. We were thoroughly satisfied with the explanations provided before his work and the quality of his services. We would definitely choose Cornell again.
Excellent experience with Cornel’s Plumbing and my technician Colby. Being able to get my issue resolved the same day was well worth the cost. Colby was both personable and efficient and the finished work looks great.
Eric was detailed and thorough explained all our options and ended up upsetting us up with future work as well.
Adrian exceeded our expectations. He was very professional, timely and his work was very good. He left our bathroom cleaner than when he started. If we ever need plumbing service again we will be looking to Adrian. Friendly too!
Brendan was excellent
Eric eased our minds about our sewer issues, running a toilet auger in our toilets for us and inspected under the house for us. He was very informative and not pushy about work we might want to have done
Alex was great. He did a nice job replacing our toilet, very professional, and we had a nice conversation while he was working.
David was the best example of Friendly & Expert Customer Service. He came the same day that I called, he was courteous & relaxed & listened to me as I explained what happened & what I had done to try to fix it. He was able to identify the problem & was able to fix it quickly & was friendly & willing to explain…
Brenden was amazing
Cornell plumbing service crew was amazing very recommended for their amazing service
I made my appointment and the plumber arrived on time. He explained everything he was going to do, explained his findings and my choices with how to proceed. Great service! Eric was professional, courteous and my dog adored him!
Eric came out and was fantastic figured out my plumbing problem. Highly recommend
This company is outstanding with putting in a new toilet for us, and then they had to replace our back-flow pipes and box that shuts on & off our water to our pond and sprinkler system. Two big jobs of the last few months. Juan is the main plumber, and he definitely knows his work and has great skills. He even takes…
Good service. On time, knowledgeable, very competent, completed the job on time. I would use them again. Juan was very good technician.
Eric came to her home this morning. First time customers of Cornell and he was fabulous. He took care of our problem in a very quickly manner, and his mannerisms were perfect. I think you all so much for helping us out. But
Our service provider Brendan Turner was very friendly and professional he explained everything very clearly and informative for the services we needed provided.
Eric did a great job and was very personable.
Eric did a great job of fixing our plumbing problem. Thanks!
Eric was so nice and chill!
Erik was on time, fast and efficient and was even kind enough to give me a couple tips for next time. Excellent service.
Awesome guy, Juan answered all my questions. Great personality. Great job
Brenden did a thorough job of searching out my leak and making sure to solve it. He communicated clearly, was professional and courteous. Thank you!
Thomas was pleasant to work and did a wonderful job with the install of our toilet, took no more than a half hour to complete the installation once he started, extra bonus was adding the silicone around the base of the toilet which I wasn’t expecting. Recommend using Cornel Plumbing
Kevin did such a great job at explaining what was happening and easing my worries as a first time home owner. Our toilet insides were making a non stop running water noise. And we had replaced the flusher about a year ago, which should've lasted another 5 years . But now with Kevin's help we have new flushers…
Brendan did a great job troubleshooting and repairing an issue with my toilet. He was professional, friendly and thorough. Thank you!
Eric was awesome. Very fast and thorough
Brendan was timely, friendly and answered all our questions and concerns. He did a great job with several plumbing issues.
I had an issue with a toilet and Zac was prompt and courteous. He showed up exactly when he said he would. He gave several options and provided a quote within a few minutes. I will definitely use Cornel's again. *Edit, I used Cornel's again to install a water heater. Zac and team showed up exactly when they said…
Adrian was great. Fixed the leak by providing multiple ways to improve the issue so I could select wisely. Even looked at other issues for future changes. Great attitude and customer service.
Brendan did a great job fixing our malfunctioning toilet and replacing the leaking water valve that supplied it. Worked efficiently and worked with pride. Cornel has become our go to for all our plumbing issues, And employees like Brandon have eveything to do with that.
Eric was great! He was incredibly informative and helpful. Was able to identify the problem and quickly fix it while also giving recommendations for things to be aware of and expect to service soon. We appreciate the hard work!
James was great. He explained everything that could be causing our problem, then tested for all. Better visit than I could have hoped for. Definitely recommend.
Matthew is very professional and does great work! He took time to answer our questions and explain everything! He's a keeper, give him a raise!
Eric was great! Very thorough and explained everything that was happening! Sold me a membership as well! 10/10!
I want to thank you so much for sending Eric to my home to help with my plumbing issue. Eric was one of the nicest, most professional people. I have met. He explained everything that he would be doing up front. Once the job was done, he made sure I was very satisfied with the work, which I was. You have an incredible employee with Eric.
Eric was very prompt and professional. I appreciated his help while my Dad is recovering from shoulder surgery.
Jusn is a great person, does a great job and explains things.
Adrian was awesome. Knew his stuff. Very helpful. Also very much customer oriented. Because of him I signed up for the annual membership.
Erik did a great job. Fast and thorough, even inspecting our crawlspace for damage. Fun to work with.
You never really appreciate your toilet until you don’t have one that functions. I called Cornel’s Plumbing and they sent their tech Eric out within just a few hours. Eric was professional, courteous, transparent and went above and beyond to trouble shoot my plumbing issues. I’ve been dealing with a lot of shady…
Eric did a great job. Excellent communication. Thorough, friendly, and efficient. Highly recommend
Matt Flock-Prompt and professionsal service, explained everything, offered options, price competative. Matt was excellent, quick and so very professional. Highly reccomend and will call again if needed.
David is a fantastic plumber. Always seem to try and lower cost to me, the consumer. Friendly and professional. Thank you David. I really appreciate all your help.
Eric did a great job of cleaning three bathroom sink drains. He was friendly, courteous, efficient, on time, and he was able to do his work neatly and without our having to move things out of his way. Juan, who was also very friendly and courteous, diagnosed and efficiently replaced a part in one toilet and looked…
Eric was fantastic, smart and nice.. Shared his knowledge.
Brendan did a great job sharing options for the repair and upgrades as well as pointing out a quick fix for a faucet issue. The workspace was left clean and the repair was successful!
The tech, James, was super friendly and helpful. He took the time to educate me on what we were seeing under the toilet.
I appreciate how thorough Eric was in explaining everything and answering all of my questions.
Great work and fast fast :)
Good work. Got it done effectively and efficiently.
Horrible service. Kevin came onsite to fix the smart toilet. They charged us 1600$, told us it was fixed. When we checked, the issue was still not fixed and when we called them, they said in order for them to come back again to take a look at it, they will charge us again!! Terrible service. Cant give 0 stars, otherwise would have. Disappointed
Brandon showed up on time, detrmined the issues, and replaced the toilet in short order, and for a reasonable price. You guys always do great work.
Clear explanation of work needed to be done.
Good service
My first experience with Cornel and working with Eric, very friendly and professional. He immediately got to work and told us our options for our problems.
Eric came by and unclogged a toilet for me. Very professional and great to work with. Fixed me up very quickly and everything works great.
He was terrific
Brenden came out today he was super helpfully and communicated our problems very well
Ok when you need a plumber things are usually kinda crappy lol! Cornell makes it so much less crappy. When I called in, I got a real live person (I can’t remember her name and she was AMAZING!) that actually cared about my long winded story on my house built in 1913. Then Eric was dispatched and came right on time,…
Eric did a fantastic job, showed up exactly when he said he would, and was professional.
Juan was very thorough in explaining the options in repairing/replacing the toilet. His craftsmanship was excellent. He arrived and completed the repair on time. Overall, we couldn’t be more pleased!
Eric did a fabulous job with a much bigger problem than we were hoping for! We appreciate his efforts and help so much!
Juan did a great job at explaining the problem and potential solutions and sharing the results of the work.
Eric showed up promptly and was very professional, friendly and responsive in handling our clogged drain. He explained each step and was very knowledgeable. Thank you!!
Eric was quick, polite and informative. Toilet flushes great now. great price.
Eric was very helpful, fixed our plumbing issues quickly and discussed what would be the best fixes for our particular situation long term. He was very easy to talk to as well.
Eric was great! He was polite, knowledgeable and fast.
UPDATE: Seven months later... The third party plumber said we should get Cornel to come back and replace the faucet. The owner responded to my initial review and said to call Mike Dominguez and asked for a chance to fix it. I called them in early Dec...and mid Dec...and just before Christmas. No return call. On the…
We called over Saturday and booked an appointment for Monday morning. We realized that we had two water leaks and Jake was able to fix both, which required extending and shifting a pipe and replacing a toilet. Jake was friendly and knowledgable. We initially booked it for one repair, but I am grateful he was able to…
Thank you to Evian, Baxter, and Ben K for completing my project! From beginning to end, our experience with Cornel’s Plumbing was amazing. We have a 1953 home with a lot of 'DIY' history and original galvanized steel pipes, so we expected some major hurdles. Evian, Baxter, and Ben K. handled the entire…
Brendan was great! Fixed a leaky toilet in no time. Quick, helpful, courteous.
Eric was great! Took care of the problem and validated the fix multiple times.
Best service ever!!! Super quick turnaround and fair price.
Brendan was amazing
Juan was awesome! He was incredibly thorough and took time to answer all my questions and walk me through all the options available to resolve the issue I had. He was overall very pleasant to work with and I’m confident in his skills. We will continue to use this company based on this experience! Thanks again, Juan!!!!
Eric did an excellent job of unclogging our toilet. He gave us some suggestions on how to make sure that our toilet was flushing properly. We are new to Oregon and we’re very pleased to know that your company offered a service plan.
Brenden was amazing he was quick and efficient!
Brenden was fantastic
Eric showed up fixed the problem All while navigating the main property maintenance company got the job done excellent excellent service.
Eric was absolutely wonderful! He resolved the issue with the toilet, checked other plumbing and was lighthearted, as well as easy to talk to.
Eric did a fantastic job! Great advice and helpful information!
Jake did a great job from start to finish. I highly recommend Cornel’s plumbing!
Eric was very professional and polite. He quickly diagnosed problems with our toilet, checked the crawl space and did a courtesy inspection of the rest of our plumbing. Very happy with Cornel’s for our plumbing and HVAC needs.
Juan did a great job explaining all my options and installing a new toilet for us.
Juan did a really thorough job and as usual Cornel is reliable and reasonable. The workers are always patient and kind.
Eric was a great technician and worker! Very conversant with a lot of good tips and pointers. Eric is very prompt, fast and efficient worker!!!!
Cornel was very timely with their response to our weekend need. Eric was fantastic, very friendly and clear with his communication. We highly recommend Cornel and Eric!
Brenden was great, quick and efficient.
Brendan was great!
Had a toilet and water heater installed today by Juan and the service was incredible! From start to finish, Juan helped me understand the different options available for this service and was quick to install. This is my second time working with Juan and I couldn’t be more please. Thanks again!
Brendan got here on time, was able to fix our toilet quickly and not a huge expense. He was so helpful, friendly and not at all salesey. Will use them again for sure
Nice service.
Eric was excellent, very thorough, professional and figured my plumbing issue out quickly which had eluded other plumbers
Eric, Chase and Andrew were very friendly and helpful. Above and beyond. Great advice. Toilet repair and HVAC installation.
Our technician Zack was one of the nicest, polite and thorough tech’s we’ve had out to work on diagnosing our issues. This company has been so easy to work with from making your own appointment online, to timeline of arrival and follow-up. I can’t recommend Cornel’s Plumbing enough.
Eric cleared up a toilet clog and the service is covered as part of our Cornel service plan. Eric was helpful, friendly, and patient in answering my questions that left me grateful!
We appreciate Eric being so helpful in diagnosing the plumbing issue and getting the work needed done.
Fast, friendly and efficient. Was able to come out same day and replaced 3 toilets within an hour.
Kind and thoughtful, and gave a full explanation of the quote and options, making sure the whole job was done right.
Great service provided by Brenden! Thank you.
Eric came by the house quickly and got the job done. He was courteous and efficient. Many thanks
Eric was beyond kind and professional about our situation. Even though I couldn’t be there for the appointment, I knew that my mom was in really good hands just from the way that he communicated and treated us. Eric called several times to keep me up-to-date on the situation, explain what needed to be done, and to…
Brenden great guy!
Thank You Juan for the personal connection and explaining every step of the process. You are a great asset to your company.
Great service from Juan Segundo
Juan and Eric B. came by to take a look at our sink and toilet issues, and they were absolutely phenomenal. They arrived right on time, were extremely knowledgeable, and walked me through several thoughtful approaches to fixing the problems. I couldn’t have asked for a better experience. I'll definitely be reaching…
10/20/25: Trey installed new toilet and PRV. Professional & great to work with. On time & explained everything clearly. The same great service we always get from Cornel’s. 5/25: Replaced gas furnace & AC w/ Heat Pump. Big decision! Mico was informative & helpful (no pressure). Samuel & crew worked hard. Polite,…
It was great working with Eric B today. He is very knowledgeable & a very friendly guy. I am replacing a toilet soon, & he made sure everything was handled on their end before he left. Would definitely recommend Cornel’s & Eric B.
Brenden was absolutely amazing
Eric B was very professional efficient and communicative in what he was doing and what needed to be done. Very friendly and respectful. Sold me on the business and being a member. Thank you very much.
Juan did an awesome job troubleshooting and solving a toilet issue caused by a bathroom remodel. We added a thicker floor which lowered the flange height and the toilet wasn’t secure. He explained the options thoroughly and helped find a solution that has everything working perfectly again. The service was top…
Jake & Brenden did an amazing job today identifying the source of the leak and fixing my bathroom! They came out quickly, same day and they are super knowledgeable, skilled, friendly, trusting, and respectful! Previous plumber did not do a good job so I will be using Cornel's from now on! Their work is also guaranteed for 5 years. 10 stars! 🌟
Zac came out at the scheduled time, diagnosed the problem quickly, ran several dye tests to ensure no leakage, and repaired the faulty flapper. His integrity and professionalism was highly appreciated, including his friendly manner and helpful spirit. Thank you Zac and Cornel Plumbing for a job well done.
Jake did an excellent job , he is friendly, explains in details, very much appreciated
Friendly, competent service - did a great job making a place on their schedule for us.
Jake did an excellent job fixing a small leak and identifying an issue I hadn't noticed. He was very professional and answered all questions. I would use them again on future jobs.
Eric B has fantastic customer service skills and was so communicative. Highly recommend!
Got help From Brendan and Jake Tiday best service i could imagine will be coming back!
Eric B was extremely meticulous, detailed and thorough with my sewer clog. He explained things in great detail and was extremely respectful!!
The answering service was great, the scheduling was prompt, they arrived on time, gave me different options to address my toilet and let me pick what worked for me, no pressure and they did great work my new toilet is great. I will recommend Donald and Cornel's plumbing in the future.
Wow! Had a leaky toilet. Did research and decided to try Cornel. So glad we did. Came out first thing after weekend. Phone and office staff were so polite and sweet. Got me on schedule and couple hours later Eric B arrived. What a precessional and knowledgeable tech. He was honest, didn’t think anything major was…
My bathtub would not drain and my toilet tank wouldn’t stop running and Eric B. came and fixed both problems and was out in less than 15 minutes. Super nice guy and worked so fast!!
Kevin is so knowledgeable, above and beyond support and triple checking that previous work is up to the highest standard — the best!!!
On Thursday, April 4, Jayden & Ed came to fix a plumbing problem in my home. They were SO professional and thorough in explaining the options and prices so we knew their process and pricing. No pressure, just ethical and clear choices. I only wish they could be cloned so we could have them for roofing, repairs, lawn…
I just had Zac Hutto come to my mother’s home today because she was having problems with her toilet. Not only was scheduling the day before a breeze but Zac showed up right on time. He was very kind to my elderly mother and explained everything to us. He was very thorough and professional and fixed the problem…
Zac stunned me with his integrity and workmanship. He went above and beyond the call of duty to save my day regarding a toilet flange issue. I will absolutely call back and request Zac's service specifically in the future, he was incredibly honest and a pleasure to work with. Can't say enough about how great my experience was.
In 2024, I called Cornel's Plumbing to investigate a knocking noise I heard when using different fixtures. They worked diligently to identify the issue (pipe knocking). In addition, they serviced a toilet that had worn rubber washers. Each person who worked at our place was courteous and professional. Will use…
Cornel solved my problem with a very old bath faucet. He was professional, timely, knowledgeable, and a truly nice guy. Highly recommended!
Jake was able to quickly and professionally inspect the situation for our plumbing issue. He did offer several options but quickly understood our need for a quick fix and did not pressure us in any way to do anything more. Believe me, we will go back to Cornel for at least two more services in the coming months,…
Would highly recommend Cornels plumbing! We called multiple plumbing companies on Friday before the weekend and Tony with Cornel’s was out within 20 minutes to diagnose the issue. He was very informative and thorough in explaining the cause of the problem and walked us through what the repair process would look like. Thank you Tony!
I needed to replace an angled stop valve to the toilet. Tried DYI via YouTube. It looks like I did everything right but I made a mistake. So I needed a plumber right away. After calling about 7 to 8 other places first(none could come out that day), I called Cornel's and the lady who answered the phone was most…
Baby put deodorizer spray bottle in the toilet. Somehow Tony got it out!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 271 | $148–$502 |
| Water heater installation | 257 | $1.2k–$2.5k |
| Plumbing pipe repair | 223 | $322–$1.2k |
| Toilet repair | 209 | $209–$593 |
| Plumbing leak detection | 123 | $114–$633 |
| Plumbing leak repair | 114 | $264–$968 |
| Faucet repair | 84 | $192–$593 |
| Faucet installation | 63 | $292–$855 |
