Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 80% of plumbers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 84% of plumbers.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for water heater installation

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Jobs reviewedHow many Google reviews are tagged with this job.258
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 136
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 258 Google reviews tagged “Water heater installation” · showing 20

howard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jake did a great job.

Paid $200–400Reasonable priceWater heater installation
PatrickLocal Guide · 280 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Shout out to Gus and Ed for the install and Mico for helping us find the right heating and cooling solution for us. All of our systems were past due for an update and Cornel's got us informed with what was available on the market without pushing us towards anything outside of our needs or budget. The install was…

Reasonable priceWater heater installationInstallationHeating system installation
Monica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very thorough in his inspection and explained it well. We were able to make an informed decision. And hope to be happy once the repair jobs are completed. Thank you.

Water heater installationDrain cleaningPlumbing leak detection
Sabrina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brenden has been great. We appreciated his steady workmanship yo get us back to hit water!

Water heater installation
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Colby was super helpful. Our Tank went out late Saturday night. I called the number and actually got someone on the phone which I was surprised by. It was almost midnight. By Monday morning I had Colby be here at 8 AM and by noon. We had a new hot water tank.👏🏻👏🏻👏🏻

Paid $2,000+Not sureWater heater installation
Martha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cornell made a tricky water heater replacement in our older home feel manageable. We called Monday morning, Andrew came out that day to assess the tight installation space and talk through our options, and our new water heater was installed Tuesday. Thank you to Andrew, Hunter, and especially Alex, who was…

Paid $2,000+Reasonable priceWater heater installation
Genie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

He is the best and the most patient. ☺️☺️🏡🏡Thank you Brenden!!!!🏡

Customer photo from Genie's review
Water heater installation
Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Juan was very knowledgeable and answered all my questions. I will be happy to recommend you to anyone who asks.

Paid $1,200–1,400Reasonable priceWater heater installation
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful service! Zac was courteous, professional, and efficient.

Paid $2,000+Reasonable priceWater heater installation
Marie-Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brenden licensed plumber came to my house to day to check about my water heater "Rediance" and I really appreciated his work . He is very profesional and a very friendly person Thanl you Brenden

Water heater installation
julia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake was very eloquent, proficient and professional.

Paid $2,000+Reasonable priceWater heater installation
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service from Kenny and Dustin. Fast, efficient, professional and nice. Highly recommend.

Water heater installationHVAC system maintenance
LinelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m a new homeowner who trusted Cornel’s with a lot and was not disappointed. I just wanted to shoutout the team that made it all possible. Tyler M. got us quoted, scheduled, and excited for being done within the week! Caitlin, Sofia, Tanya, and Lauren from the office kept the schedules on track and informed me of…

Paid $2,000+Great priceWater heater installationInstall AC
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Juan came and confirmed that my 20 year old water needed to be replaced after it started leaking the day before. He was thorough, attentive, and great at communicating throughout the process. A new water heater was installed and functioning in less than 4 hours. I would highly recommend Cornel's.

Paid $2,000+Reasonable priceWater heater installation
VictorLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake provided knowledgeable, skilled & friendly service from bid through project completion. And when we discovered that one of our circuit breakers needed replacing during the job, he helped with problem-solving and adjusted his schedule in order to get the installation completed.

Paid $2,000+Reasonable priceWater heater installation
Vem2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our water heater broke in the middle of the day, and Cornel’s was kind enough to get someone out to us as soon as possible. Jake came the next morning, inspected our unit, showed us exactly what the issue was, and walked us through our replacement options. He patiently answered all of our questions and then…

Reasonable priceWater heater installation
KellyLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Juan provided thorough explanations for the service we needed. He has excellent public relations skills. The work done was top notch.

Customer photo from Kelly's review
Paid $2,000+Reasonable priceWater heater installation
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brenden went above and beyond to get my water heater installed. Excellent service that was timely and efficient.

Reasonable priceWater heater installation
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kevin explained all our options clearly and was very thorough. Great personality and easy to work with. We will definitely use Cornell in the future!

Water heater installation
XiangLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service by Jake! He handled all the installation professionally and effectively. He also explained the key concepts of circulator, timer.setup and etc. Highly recommend!

Water heater installation

Show more water heater installation reviews (238 more) →

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning271$148–$502
Water heater installation257$1.2k–$2.5k
Plumbing pipe repair223$322–$1.2k
Toilet repair209$209–$593
Plumbing leak detection123$114–$633
Plumbing leak repair114$264–$968
Faucet repair84$192–$593
Faucet installation63$292–$855

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