Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 3,199 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 80% of plumbers.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 84% of plumbers.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$556
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Water heater repair” · showing 20

queton9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceeded expectations. Excellent job! Explained everything well, provided options and even went a step further to provide additional information……

Water heater repair
PhilipLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Another update about our experience with Cornel's...Exceptional experience...a complicated emergency repair that took several days, and an HOA. Baxter, our plumber did everything he could to take care of us. Thank you Baxter, thank you Cornel's! Fast and efficient service mixed with a friendly office and work crew.…

Great pricePlumbing leak detectionWater tank installationPlumbing pipe repair
Hannah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We love Cornel’s! They were able to fit us in same day for a surprise water heater flood situation. Zac was very knowledge and assessed our interesting system setup with grace and guided us through next steps. Water emergencies aren’t fun but Cornel Plumbing (and Zac) made us feel at ease and fixed the issue. Highly recommend!

Water heater repair
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brendon was very professional and informative.

Not sureWater heater repair
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brenden was really friendly, knowledgeable, and took the time to answer all our questions. Got the work done a lot faster than we expected too.

Reasonable priceWater heater repair
Dale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eric was great! Came out and provided an incredible amount of knowledge to help our decision making process. Cornel’s promptly responded to our request and send the right folks to evaluate our needs.

Plumbing leak detectionPlumbing pipe repairWater heater repair
Trevor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had been having hot water issues. Brenden came out to the house to take a look at our water heater. He was able to provide a short term solution, while identifying and explaining several possible issues and recommended upgrades/repairs. He was prompt, friendly; professional, and did not try to give us the hard sell.

Water heater repair
MichaelLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, communicated arival time estimates and gave us our options up front. Andrew was very friendly to work with. Would schedule with Cornel's Plumbing again if we have a future need.

Paid $2,000+Water heater repair
Ashidh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience with Cornel plumbing. Easy to schedule, clear communication and Brenden arrived on time and did a great job. He Clearly explained the problem and the service he performed to fix it. Overall great experience.

Not sureWater heater repair
Mickey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Your team was totally Awesome, respectful and polite and very knowledgeable. Thank u for doing an Amazing job.

Paid $2,000+Great pricePlumbing leak detectionPlumbing pipe repairWater heater repair
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex Dietz was here 2 times and was wonderful to work with. He accommodated some changes and was extremely helpful in setting me up to not have the problem again. I would highly recommend him. The office was also accommodating and helpful.

Paid $200–300Reasonable priceWater heater repair
Emily9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brendan was super helpful in answering our plumbing questions and giving us peace of mind. Highly recommend for friendly, thorough service. Eric did an amazing job clearing our slow flowing shower drain. He made it a pleasant experience with his cheery disposition and my puppy loved home, too. 💕

Great priceDrain cleaningWater heater repairPlumbing leak repair
Deepak1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good honest feedback.

Paid $1–100Water heater repair
dindia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pleasant , willing to work with us to do only what we wanted. Looks much better now. And doesn’t leak!

Paid $600–700Reasonable priceWater heater repair
Heidi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I called to have our new on demand water heater evaluated for the extended time it took for the hot water to flow. I had to cancel my first appointment on short notice, and was easily able to schedule for another time this week. My Tech Brenden was on time, with great communication updates. He thoroughly…

Paid $1–100Great priceWater heater repair
Ngayad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brenden was great and I appreciate his honesty. I appreciate how quickly he resolved my issue. I was completely satisfied with excellent service.

Not sureWater heater repair
JessicaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Woke up with cold water and ended up with a blessing! Brendan called ahead, was super respectful of our property, explained our gas water heater and how to make simple fixes our selves since this is new for our family. He showed us how to quickly view the flame and where to feel for hot water in the pipe. He…

Paid $300–400Reasonable priceHVAC system maintenanceA/C system maintenancePlumbing pipe repair
DiBi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast service and on time. Brendan was great! Answered all my questions and gave me clear options. Highly recommend.

Paid $1–100Great priceWater heater repair
Gavin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brendon was great, came and got the job done quickly. Gave great advice for the solution that best worked for me. Would absolutely use again

Paid $1–100Reasonable priceWater heater repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brenden saved our bacon! Another outfit told us that water heater elements were fried and we’d have to replace. Brenden was courteous, and patient in explaining what he was going to do, and then explaining what he uncovered in his analysis. Turns out that the device did not need replacing, and a simple service has…

Paid $400–500Great priceWater heater repair

Show more water heater repair reviews (30 more) →

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning271$148–$502
Water heater installation257$1.2k–$2.5k
Plumbing pipe repair223$322–$1.2k
Toilet repair209$209–$593
Plumbing leak detection123$114–$633
Plumbing leak repair114$264–$968
Faucet repair84$192–$593
Faucet installation63$292–$855

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