Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 1,114 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 92% of plumbers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$897
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 20 Google reviews tagged “A/C system repair”

Brett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rodolfo stopped by and dealt with my AC issue and he gave me plenty of options to choose from to fix my problems. I will definitely call them again in the future if I have any other problems that involve HVAC or plumbing.

Paid $600–800Reasonable priceHVAC system repairHVAC system maintenanceA/C system repair
Johnny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rodolfo was excellent and took care of us. Very communicative and did a great job. Would recommend

Paid $400–600Not sureHeating system repairA/C system repair
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a tech named Wayne come out to fix our AC and he was great! He was professional, and explained things in a clear understandable way. Excellent service, I’ll definitely be using them next time and I’ll be requesting Wayne.

Paid $1–200Great priceA/C system repair
Joanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So this will be my 2nd review within 24 hours because this company is that quick and efficient. We had to have a new furnace, AC and water tank install as our old ones were old and not installed correctly. Adriane did the water part while the team if Travis, Ed and RAfarl did the AC and furnace . These guys are…

Paid $2,000+Reasonable priceWater heater installationA/C system dismantlementA/C system repair
Sidharth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

HVAC technician, Wayne, was excellent — he quickly identified the problem with our system and performed a thorough multi-point check. Professional, knowledgeable, and helpful throughout. I’d definitely recommend requesting Wayne specifically for any HVAC maintenance needs.

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Kim H. was polite, knowledgeable and worked very hard to get our AC unit running. It took him 2 days to complete the fix, however twice he was given the wrong parts by the distributor, so it wasn’t his fault. I would highly recommend Kim for your HVAC needs! Cornel Heating and Plumbing is another matter. They had…

Paid $1,400–1,600OverpricedHVAC system repairA/C system repairThermostat repair
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kim H was the best. He explained everything he was doing and made the experience great and easy.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Jaclyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Could come quickly, great communication, tech was professional, thorough and didn’t try to upsale

Paid $1–200Reasonable priceA/C system repairRepair HVAC
Rubab2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and did a good job. Arrived for the scheduled appointment on time and was very friendly and explained the situation (faulty A/C capacitor issue) professionally. Happy with the service, would recommend.

Paid $400–600Reasonable priceA/C system repair
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome experience. Kim was so kind and super knowledgeable. Fixed our AC in no time.

Paid $600–800Reasonable priceA/C system repair
jie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kim was here fixing my 6 years old AC unit, which had capacitor failure.

A/C system repair
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

There were several problems with the initial installation of our air conditioner, both cosmetic and mechanical. Cornel Plumbing quickly responded to fix the problems. Kim H. was very professional, quickly assessing the problems and devising the fixes. The next day he returned—repairing the exterior damage, righting…

A/C system repair
Elissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience with Cornel’s. Hunter was punctual, thorough and patient in assessing and diagnosing our air conditioner. Gave me three options for the repairs. Definitely would recommend.

A/C system repair
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service was incredible. Kim was professional and very knowledgeable.

Paid $1–100Great priceA/C system repair
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable and excellent at explaining the issues in an easy to understand way.

Paid $400–500Reasonable priceHeating system repairA/C system repair
S7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On-site visit to our residence, as provided in our Care Plan, exposed a furnace leaking carbon monoxide in our garage. Nate showed us what he was seeing with his camera: quarter-inch cracks in all four heating cylinders, severe corrosion in the base, and since it's over 25 years old, parts will cost a fortune...…

Paid $1,000+Great priceHVAC system repairA/C system repairHeating system installation
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arturo was very Professional and informative. Repair work was timely and reasonably priced. I would definitely use again.

Paid $400–500Reasonable priceA/C system repair
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience with Hunter at Cornel. He quickly diagnosed the issue with my split unit and got it fixed while showing me and explaining the issue in simple terms. He also told me what to look out for so we can get ahead of any future problems. I'm very happy with the results.

Paid $1–100Reasonable priceHVAC system repairA/C system repair
Lanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hunter was really wonderful. He ensured that we were informed of pricing and the actions he was taking to maintenance and solve issues with our mini split system. He went above and beyond in his customer service. Pricing was fair and seemed more reasonable than other similar providers. We will definitely utilize them again on the future.

Paid $200–300Great priceA/C system maintenanceA/C system repair
Kellye4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceA/C system maintenanceA/C system repair

Price

$730+57% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation125$1.2k–$2.5k
Plumbing pipe repair92$322–$1.2k
HVAC system maintenance76$26–$239
Toilet repair67$209–$593
Plumbing leak detection60$114–$633
A/C system maintenance46$27–$480
Drain cleaning36$148–$502
Plumbing leak repair35$264–$968

Compare with