Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 1,114 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 92% of plumbers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$811
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 30 Google reviews tagged “HVAC system repair”

Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rodolfo did an excellent job servicing my new furnace and noticing issues covered under the warranty. I can’t thank him enough for not ignoring these issues. Based on Rodolfo’s professionalism and honesty, I will forever be a Cornel customer!

HVAC system repairHVAC system maintenance
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Travis and Rafael did a great job installing our new HCAC unit. They were on time, efficient and helpful any time I had questions.

HVAC system repairHeating system installationInstall AC
AmyLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rodolfo did an awesome job..Great customer service

Paid $400–600Great priceHVAC system repair
noa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rodolfo was very patient, thorough in his diagnosis and explanation and got the job done! We needed our York Ac/heater motor repaired and he went the extra mile to test it after installing. Would highly recommend his services

HVAC system repairA/C system maintenanceHeating system repair
Sean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Arturo at Cornel’s is great! Thorough, explains issues and options clearly, and does solid work.

Reasonable priceHVAC system repairHeating system maintenance
Sandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hunter was very professional and explained all steps. Great person to work with. Eric was very helpful with explaining what would need to be done and put in to have someone come out to give estimate. Brendan was very professional and explained how the work would be done and suggestions on possible other services.…

Paid $1–200Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Becky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nathan was fantastic and fixed my furnace quickly. I am so appreciative of him and Cornel. I’ve also appreciated their plumbing services.

Paid $1–200Great priceHVAC system repairHeating system repair
Brett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rodolfo stopped by and dealt with my AC issue and he gave me plenty of options to choose from to fix my problems. I will definitely call them again in the future if I have any other problems that involve HVAC or plumbing.

Paid $600–800Reasonable priceHVAC system repairHVAC system maintenanceA/C system repair
Serenity10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wayne was my technician to service my house he was nice and not pushy during the sale, I would highly recommend him to anyone.

Paid $1,000–1,200Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Sidharth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

HVAC technician, Wayne, was excellent — he quickly identified the problem with our system and performed a thorough multi-point check. Professional, knowledgeable, and helpful throughout. I’d definitely recommend requesting Wayne specifically for any HVAC maintenance needs.

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kim H. Was very professional and knowledgeable. He answered all my questions. Showed what I had been doing wrong . My confidence in him is at the highest level. I would recommend him greatly.

Paid $1–200Reasonable priceHVAC system repairA/C system maintenance
colethea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My tech was very knowledgeable. Explained the process, showed pictures so of the work being done, before and after. Completed working quickly.

HVAC system repairHVAC system maintenanceA/C system maintenance
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Kim H. was polite, knowledgeable and worked very hard to get our AC unit running. It took him 2 days to complete the fix, however twice he was given the wrong parts by the distributor, so it wasn’t his fault. I would highly recommend Kim for your HVAC needs! Cornel Heating and Plumbing is another matter. They had…

Paid $1,400–1,600OverpricedHVAC system repairA/C system repairThermostat repair
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kim H was the best. He explained everything he was doing and made the experience great and easy.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent work!

HVAC system repair
David16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kim is extremely professional and very kind in explaining what is happening. He is wonderful.

Paid $400–600Not sureHVAC system repair
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wayne from Cornels plumbing checked our HVAC systems and did a great job finding the issue and cleaning out the dirty furnace. He was very kind and patient with my mom who has hearing problems. Highly recommend Wayne’s service.

Paid $1–100Reasonable priceHVAC system repairHVAC system maintenance
KarlaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service by a knowledgeable repairman, Wayne. He was thorough and answered all our questions. Truly a pleasure dealing with him.

Paid $300–400Reasonable priceHVAC system repairHVAC system maintenance
Briana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hunter came to service our HVAC and identified a component needing repair - everything was well communicated and explained, and the repair was completed as expected.

HVAC system repairHVAC system maintenance
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hunter is always courteous and very good at explaining information.

HVAC system repair
Sheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were fantastic! My pump was making horrible noises and not shutting off late at night. They have a great team. My call was answered right away. Dispatch called me and we set up a time. They came out early the next morning. Wayne was very friendly, knowledgeable and experienced. My problem with the pump…

HVAC system repair
Guy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service from Wayne. He tested out several possibilities when troubleshooting my furnace and was able to provide a simple fix. What might have been a costly repair otherwise, was something he could diagnose due to his extensive experience. On top of this, I appreciate people like him who provide education…

Great priceHVAC system repairHeating system repair
S7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On-site visit to our residence, as provided in our Care Plan, exposed a furnace leaking carbon monoxide in our garage. Nate showed us what he was seeing with his camera: quarter-inch cracks in all four heating cylinders, severe corrosion in the base, and since it's over 25 years old, parts will cost a fortune...…

Paid $1,000+Great priceHVAC system repairA/C system repairHeating system installation
juliet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hunter, a Cornel’s employee, arrived at my home exactly when he said he would. He was personable, knowledgeable, and considerate. He explained why I might want to purchase parts and returned the next day to install them. I was so impressed with Hunter that I bought a. Cornel’s membership.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenance
Mason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wayne came out to address a water leak that may have been coming from the HVAC system in my home. Upon initial inspection, Wayne came up with a hypothesis as to the source of the issue and quickly came up with a proposal to solve it. Upon further review, Wayne realized his initial assessment was wrong and quickly…

HVAC system repairHVAC system maintenance
Helena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim from Cornel’s Plumbing, Heating, and Air did an outstanding job! He was incredibly diligent, patient, and mindful throughout the entire process. Not only was he very knowledgeable, but he also took the time to explain everything clearly and made sure all of my concerns were addressed. I also want to give a…

HVAC system repair
Cherise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wayne and Hunter are amazing! They knew the issue with my furnace immediately, were able to fix it in record time. This is my company of choice for now on!

Paid $1,000+Reasonable priceHVAC system repair
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience with Hunter at Cornel. He quickly diagnosed the issue with my split unit and got it fixed while showing me and explaining the issue in simple terms. He also told me what to look out for so we can get ahead of any future problems. I'm very happy with the results.

Paid $1–100Reasonable priceHVAC system repairA/C system repair
JOHN3 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceHVAC system repair
Theodore1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceHVAC system repair

Price

$730+57% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation125$1.2k–$2.5k
Plumbing pipe repair92$322–$1.2k
HVAC system maintenance76$26–$239
Toilet repair67$209–$593
Plumbing leak detection60$114–$633
A/C system maintenance46$27–$480
Drain cleaning36$148–$502
Plumbing leak repair35$264–$968

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