Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 1,114 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 92% of plumbers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$906
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Heating system repair”

Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rodolfo did a great job diagnosing our heat pump and working with us on the next steps.

Heating system repair
Patrick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nathan and Rodolfo provide excellent service and got our furniture working again the same day so that we leave our igloo and get back to enjoying the warmth and comfort of our home.

Paid $800–1,000Not sureHeating system repair
noa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rodolfo was very patient, thorough in his diagnosis and explanation and got the job done! We needed our York Ac/heater motor repaired and he went the extra mile to test it after installing. Would highly recommend his services

HVAC system repairA/C system maintenanceHeating system repair
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Travis and Rafall replaced our furnace on Tuesday and they were Grest. Very nice, friendly and extremely quick. They cleaned up and left no mess. We are very happy with our experience. Thank you.

Paid $2,000+Not sureHeating system repair
Sandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hunter was very professional and explained all steps. Great person to work with. Eric was very helpful with explaining what would need to be done and put in to have someone come out to give estimate. Brendan was very professional and explained how the work would be done and suggestions on possible other services.…

Paid $1–200Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Becky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nathan was fantastic and fixed my furnace quickly. I am so appreciative of him and Cornel. I’ve also appreciated their plumbing services.

Paid $1–200Great priceHVAC system repairHeating system repair
Johnny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rodolfo was excellent and took care of us. Very communicative and did a great job. Would recommend

Paid $400–600Not sureHeating system repairA/C system repair
Belle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The technician Hunter was great. So nice and super professional. He explained everything and was very thorough. Showed me photos of all the issues and fixed our AC and heater right up.

A/C system maintenanceHeating system repairA/C system vent cleaning
Guy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service from Wayne. He tested out several possibilities when troubleshooting my furnace and was able to provide a simple fix. What might have been a costly repair otherwise, was something he could diagnose due to his extensive experience. On top of this, I appreciate people like him who provide education…

Great priceHVAC system repairHeating system repair
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable and excellent at explaining the issues in an easy to understand way.

Paid $400–500Reasonable priceHeating system repairA/C system repair
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arturo was prompt. Preventative maint. On my heater. Found capacitor still in range but at edge of range. I told him just pull it and install new. He grabbed a part from parts house had it done quickly. Never had anything but pro service and pro people dispatched from this company. Trouble free operation for another cold winter.

Paid $200–300Reasonable priceHeating system repairHeating system maintenance
David7 months ago★★★★

Rating only, no written review.

Paid $1,000+Not sureHeating system repair

Price

$730+57% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation125$1.2k–$2.5k
Plumbing pipe repair92$322–$1.2k
HVAC system maintenance76$26–$239
Toilet repair67$209–$593
Plumbing leak detection60$114–$633
A/C system maintenance46$27–$480
Drain cleaning36$148–$502
Plumbing leak repair35$264–$968

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