Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 1,114 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 92% of plumbers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$328–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Outdoor plumbing system repair”

Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fast response. Clearly communicated the problem and solution.

Paid $2,000+Plumbing leak detectionOutdoor plumbing system repair
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

You can never go wrong hiring Cornel’s Plumbing, Heating and Air. This company has worked on three projects for us: new toilet that was leaking, replace and repair our Back Flow Box since we failed the city test and now this week replacing and repair the levers and pipes to the water box to our big pond. Juan and…

Paid $2,000+Reasonable priceToilet repairPlumbing pipe repairOutdoor plumbing system repair
BrianLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptional work done by Kyle!! ... Equipment used was impressive, especially the camera. Unclogged everything from all angles and found a leak i didn't know about. Will be calling them back to do all my pipe unclogging work in the future.... A Big Mahalo to Kyle & Cornel's ...

Paid $1,200–1,400Reasonable priceOutdoor plumbing system repair
Desta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a leaking water heater that had to be replaced. Called Cornel’s and got scheduled for service. Jake came out and was FANTASTIC! He kept me posted on what options I had, explained the process, and answered my numerous questions. He also took a look at a separate issue and quickly diagnosed that problem - again…

Paid $2,000+Reasonable priceWater heater installationOutdoor plumbing system repairService not listed
RickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Efficient and informative

Paid $2,000+Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’m very pleased with the work. The price is reasonable. John, the lead plumber, was very good about explaining the process and answering questions. The estimator, Zac, had some good ideas that helped a lot. My only constructive criticism is that it would be good to have had a direct line to the estimator. I had a…

Paid $1,000+Reasonable priceOutdoor plumbing system repair
scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Matt was great. Second time he's worked on the house. Does a wonderful job of quickly diagnosing the issues, working up an estimate and then fixing the issues. Would highly recommend Matt and Cornel's

Paid $600–700Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The team Trey lead for our extensive repair and replacement of water and sewer pipes was well coordinated with the waste cleanup team and was done within 4 days. They did a fantastic job. Trey communicated with us on progress every day. Very thankful this team could get us in right away.

Paid $1,000+Great priceWater heater installationDrain cleaningPlumbing leak detection
AliciaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ernest and Joe were so wonderful to work with when we had a plumbing emergency with our main waterline. They came out to our home quickly, gave us a plan and reasonable cost estimate. Both were so friendly and did a great job explaining the process and work they’d be doing, and we felt like we were in excellent…

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $800–1,000Reasonable priceOutdoor plumbing system repair

Price

$730+57% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation125$1.2k–$2.5k
Plumbing pipe repair92$322–$1.2k
HVAC system maintenance76$26–$239
Toilet repair67$209–$593
Plumbing leak detection60$114–$633
A/C system maintenance46$27–$480
Drain cleaning36$148–$502
Plumbing leak repair35$264–$968

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