Experts Reviews · Company report
Cornel's Plumbing, Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cornel's Plumbing, Heating & Air Conditioning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 154 plumbers · 4.9★ from 1,114 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cornel's Plumbing, Heating & Air Conditioning is better than 92% of plumbers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 93% of plumbers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cornel's Plumbing, Heating & Air Conditioning is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 90% of plumbers.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cornel's Plumbing, Heating & Air Conditioning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Cornel's Plumbing, Heating & Air Conditioning for 8 kinds of job.

Cornel's Plumbing, Heating & Air Conditioning for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$556
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#95 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 17 Google reviews tagged “Water heater repair”

Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jake is a great guy. He was super helpful and informative. No hassle and what needed to be done/fixed.

Water heater repair
RobertLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake did an excellent job! He was on time, professional, and solved my issues. He even explained it all to me in terms that I could understand. Thank you!

Water heater repair
MattLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Was very helpful and offered good recommendations. Very friendly.

Paid $1–200Great priceWater heater repair
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Zac is a very nice and polite man, but is not qualified to work on Rinnai tankless water heaters. The price for the limited service provided was ridiculously high and management backed up that obscene price. Lesson learned for me. My opinion, avoid for all services.

Paid $400–600OverpricedWater heater repair
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super responsive team. Jake was highly knowledgeable and talked me through everything, even provided some tips on better maintenance and upkeep. Definitely recommend working with Cornel’s

Paid $800–1,000Reasonable priceWater heater repair
Morgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jake did an awesome job fixing our hot water heater. He explained everything he was doing, taught me how to prevent problems in the future and showed me parts he was replacing.

Paid $800–900Water heater repair
m1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thanks again, Jake. I’ve come to rely on Cornell Plumbing over the years for fast scheduling, professional service and quality work.

Water heater repair
rut2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex was super helpful adjusting the water heater. Since there was nothing to repair there was charge!

Water heater repair
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Adrian was very thorough inspecting my water heater. He was able to diagnose the issue quickly and get it fixed. Highly recommend!

Paid $1–100Reasonable priceWater heater repair
Angie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I reached out because our water heater was beeping and giving us an error code. They were able to get me a same day appt. Jake came out on time and was great. He explained everything thoroughly and was very honest and upfront. Luckily it was a quick and easy fix. Very appreciative for the quick service and how responsive they were!

Water heater repair
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ernest performed emergency work at our home today- he was fantastic. Did a great job and was very pleasant to work with. Hallie was the person in the office that set the rush appointment and was able to JUMP on our needs. She too was great.

Paid $700–800Reasonable priceWater heater repair
SusanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cornel’s Plumbing & Heating does it again. Our water heater stopped working last night, but Joe from Cornel’s came this morning and fixed it. I’m so grateful for Cornel’s service and excellence. As always, the problem, possibilities, and outcome were explained to me by Joe in easy to understand terms, and the…

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceWater heater repair
Kal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always 100% radical customer service. Today it was Matt Flock, and let us tell you, he was super amazing. He was so kind to our dog Lupo, who is a giant baby, and was very professional! His communication was on point and was just an overall nice guy. Thanks Cornell!

Water heater repair
RichardLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe replaced a shower drain, repaired our trap under our master sink, repaired multiple connections to our tankless water heater, and also flushed it. He also gave me bids for an instant hot system for our kitchen sink and a direct water line to a coffee maker at no cost. Joe was personable, knowledgeable, and…

Paid $1,000+Reasonable pricePlumbing pipe repairWater heater repairShower repair
Caitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe was absolutely fantastic. He was personable, kind, fast and efficient! Will definitely be calling him for any of our plumbing needs. Thank you Joe!!

Paid $1–100Great priceWater heater repair
Zac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe was great! Highly recommend!

Reasonable priceWater heater repair
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Water heater repair

Price

$730+57% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation125$1.2k–$2.5k
Plumbing pipe repair92$322–$1.2k
HVAC system maintenance76$26–$239
Toilet repair67$209–$593
Plumbing leak detection60$114–$633
A/C system maintenance46$27–$480
Drain cleaning36$148–$502
Plumbing leak repair35$264–$968

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