Micki MayesLocal Guide · 93 reviewsTotal number of Google reviews Micki has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice people. Good price s for recycling
Cortes Recycling Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%65+41.3Reliability 28%64+18.1Replies to reviews 8%55+4.5Experts Score= 64Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 44%
4.7 ★★★★★ 26 Google reviews · 5 photos
85%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
Oct 2026latest review
Cortes Recycling Center at a glance
Customers frequently describe the staff as friendly, helpful, and quick to provide service, often noting favorable pricing for recycling materials. However, recurring criticisms highlight inconsistencies in payment amounts for similar loads of cans and confusion regarding operating hours, with one reviewer arriving at 2:45 PM finding the facility closed despite stated hours of 8 AM to 4 PM. The business maintains a 4.7-star average from 26 reviews, with the owner responding to 46% of the feedback.
- Google rating: 4.7 out of 5 from 26 reviews (85% five-star).
- Reviews on this page: 26 Google reviews (16 with written comments).
- Owner responses: the business replied to 46% of reviews.
- Most recent review: October 21, 2026.
- Service: Recycling Service serving Los Angeles, California.
Data from Google, last updated October 25, 2026.
Score profile vs other recycling services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cortes Recycling Center: 65/100 on this factor. Category median: 69.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cortes Recycling Center: 64/100 on this factor. Category median: 67.B
64
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cortes Recycling Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cortes Recycling Center: 55/100 on this factor. Category median: 31.C
55
Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
- 5 stars2285%
- 4 stars28%
- 3 stars00%
- 2 stars14%
- 1 star14%
Praise vs complaints
Phrases our text analysis found in 16 written reviews
- Praise13100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude754%
- Speed & response215%
- Would recommend215%
- Price & value18%
- Honesty & trust18%
What customers talk about
We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“the best recycling business every best customer service and really helpful.”
“Quick service😁😁😁😁”
“10/10 who ever says it’s trash then get out because you suck.”
“Good price s for recycling”
“Honesty”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Juliejabbers562Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
They are helping full but I when today it was close when said 8 to 4 pm and when got their 245
U4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
the best recycling business every best customer service and really helpful. 10/10 who ever says it’s trash then get out because you suck.
JoseLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Aqui si pasan lo Correcto no te roban como en sunset recycling center de la Woodruff y del amo Blvd .
Vale8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Mis 5 estrellas son por muhas cosas. Pero lo mejor , Humildad Honestidad Atención sobre todo lo recomiendo en verdad
Sblackburn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 years ago★★
Last time had a lot of cans had $25 Another time had more than last time nd got $12 Y'all need to fix dat
Photos
Customer reviews
4.7 ★★★★★ 26 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Kim Williams4 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat folks here very helpful and nice.
Juliejabbers562Local Guide · 18 reviewsTotal number of Google reviews Juliejabbers562 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are helping full but I when today it was close when said 8 to 4 pm and when got their 245
U U4 reviewsTotal number of Google reviews U has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlethe best recycling business every best customer service and really helpful. 10/10 who ever says it’s trash then get out because you suck.
Jose OlveraLocal Guide · 49 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAqui si pasan lo Correcto no te roban como en sunset recycling center de la Woodruff y del amo Blvd .
Lizzy GLocal Guide · 31 reviewsTotal number of Google reviews Lizzy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy favorite recycling center! Excellent customer service
francisco francoLocal Guide · 11 reviewsTotal number of Google reviews francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmables
Dany FernandezLocal Guide · 22 reviewsTotal number of Google reviews Dany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat! Friendly and the help you out if you need it.
Jose GuillenLocal Guide · 16 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMui vien
Nathaniel MotleyLocal Guide · 68 reviewsTotal number of Google reviews Nathaniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice place
Response from the owner · 5 years ago
Thank you
Business details
- Address: 228 E Manchester Ave, Los Angeles, CA 90003
- Service area: Los Angeles, CA