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Cortez Tree Care Inc

Closed · Vista, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 91 tree trimming servicesPosition by Experts Score among all companies we track in this category. · better than 82%
5.0 ★★★★★ 101 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review

Cortez Tree Care Inc at a glance

Google reviewers rate Cortez Tree Care Inc five stars based on one hundred and one reviews, with the owner responding to all feedback. Customers frequently cite tree trimming, removal, and stump grinding services, noting that the company offers competitive pricing, often lower than other local providers. Recurring themes include punctuality, thorough post-job cleanup, and clear communication throughout the process. No common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 101 reviews (99% five-star).
  • Reviews on this page: 101 Google reviews (95 with written comments, 24 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Tree Trimming Service serving Vista, California.

Data from Google, last updated November 11, 2026.

Score profile vs other tree trimming services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability96Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 98 (median 95)Reliability: 96 (median 93)Craft & service: 99 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)
Cortez Tree Care IncTree Trimming Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cortez Tree Care Inc: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cortez Tree Care Inc: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cortez Tree Care Inc: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cortez Tree Care Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cortez Tree Care Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
–

Bar = this company · dark tick = category median.

Star ratings

101 Google reviews we collected

  • 5 stars10099%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 95 written reviews

  • Praise22899%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price375%
  • Reasonable125%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4720%
  • Price & value4519%
  • Quality & results4319%
  • Staff & attitude4017%
  • Would recommend4017%
  • Communication146%
  • Honesty & trust21%

What customers talk about

We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “These folks were on time, worked quick and did a marvelous job of cleanup.”
  • “They were reasonably priced and did an excellent job.”
  • “Cortez did an excellent job from the initial estimate through completion.”
  • “Ernesto and his team were punctual and professional and friendly throughout the job.”
  • “I will definitely call them again for any tree services, and recommend them enthusiastically.”
  • “…ted in an hour and 20 minute delay but the job was finished well and communication was great throughout.…”
  • “As a family-owned business, they operate with integrity and provide exceptional service.”

People customers mention

  • Francisco 13 reviews
  • Ernesto 11 reviews
  • Diego 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Cortez Tree Care Inc for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

These folks were on time, worked quick and did a marvelous job of cleanup. Highly recommend

Great price
EthanLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cortez did an excellent job from the initial estimate through completion. They were reasonably priced and did an excellent job. There was a bit of traffic the day of meeting which resulted in an hour and 20 minute delay but the job was finished well and communication was great throughout.

L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ernesto and his team were punctual and professional and friendly throughout the job. The job went smoothly and was organized and well planned out.

Great price
justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service, very responsive and flexible, and cut down (completely removed) my large problematic jacaranda much faster than estimated. Zero complaints! Thank you for a wonderful job.

Niko2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cortez tree care services did an extraordinary job at my house trimming one of my trees and removing trees/stumps of other trees and bushes that I no longer wanted in my yard. I got multiple quotes and they were the lowest price of all the companies. Plus they are licensed. They were excellent communicators and…

Great price
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had stump grinding done with pipes that would need to be replaced (bamboo)! I couldn't recommend these people more!they did a beautiful and efficient job. Will have them back for tree trimming. BTW VERY REASONABLE

Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 101 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Joe Hernandez3 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best tree service in N County San Diego! Great work and cleanup

Response from the owner · a week ago

I really appreciate your feedback, Joe! It's wonderful to hear that you were pleased with our work and the cleanup. We take pride in providing the best service possible in North County San Diego.

Gary Kent6 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These folks were on time, worked quick and did a marvelous job of cleanup. Highly recommend

  • Price assessment: Great price
Response from the owner · 2 weeks ago

We're thrilled to hear that you were pleased with our team's punctuality and quick work, Gary. A clean job is a top priority for us, and your recommendation means a lot. Thank you for sharing your experience!

Ethan SLocal Guide · 176 reviewsTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cortez did an excellent job from the initial estimate through completion. They were reasonably priced and did an excellent job. There was a bit of traffic the day of meeting which resulted in an hour and 20 minute delay but the job was finished well and communication was great throughout.

Response from the owner · a month ago

Hi Ethan S, It is wonderful to hear that you were pleased with our work from the initial estimate through to completion. We are glad our team maintained great communication throughout the process despite the traffic delays. We look forward to helping you again in the future and appreciate your kind words regarding our pricing and quality. Thank you

L B2 reviewsTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ernesto and his team were punctual and professional and friendly throughout the job. The job went smoothly and was organized and well planned out.

  • Price assessment: Great price
Response from the owner · 2 months ago

Thank you for the wonderful review, L B. We're glad Ernesto and the team were punctual, professional, and friendly, and that the job was smooth and well organized. We appreciate you taking the time to share your experience. We look forward to helping you with any future needs.

justin agan5 reviewsTotal number of Google reviews justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service, very responsive and flexible, and cut down (completely removed) my large problematic jacaranda much faster than estimated. Zero complaints! Thank you for a wonderful job.

Response from the owner · 3 months ago

Thank you so much for your kind words and for trusting us with your jacaranda removal! We're glad we could make the process smooth, complete the job ahead of schedule, and leave you satisfied with the results. We truly appreciate your support and are grateful for the opportunity to help. If you ever need tree services again, we're just a call away!

Niko Holm2 reviewsTotal number of Google reviews Niko has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cortez tree care services did an extraordinary job at my house trimming one of my trees and removing trees/stumps of other trees and bushes that I no longer wanted in my yard. I got multiple quotes and they were the lowest price of all the companies. Plus they are licensed. They were excellent communicators and they worked quickly and efficiently. They went above and beyond to ensure this project ran smoothly and everything got done correctly. I will be using them for all of my future tree services and I would give my strongest recommendation to anyone considering using them. You won’t find a better tree care services company in San Diego!

  • Price assessment: Great price
Response from the owner · 3 months ago

Thank you, Niko, for the fantastic review and for trusting Cortez Tree Care Services with your trimming, tree and stump removals. We're glad our licensed team could provide clear communication, efficient work, and competitive pricing while ensuring the project ran smoothly. We truly appreciate your strong recommendation and look forward to handling all your future tree care needs. Please feel free to call us anytime for service.

Connie Krall2 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had stump grinding done with pipes that would need to be replaced (bamboo)! I couldn't recommend these people more!they did a beautiful and efficient job. Will have them back for tree trimming. BTW VERY REASONABLE

  • Price assessment: Reasonable price
Response from the owner · a month ago

Hi Connie Krall, It is wonderful to hear that you are pleased with the stump grinding and how we handled those old bamboo pipes. We take great pride in providing efficient work at fair prices. We look forward to helping you with your tree trimming needs in the future and appreciate your high recommendation of our team. Thank you

Kenny PriceLocal Guide · 22 reviewsTotal number of Google reviews Kenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ernesto Sr and Ernesto Jr and their entire team go beyond their duty to make sure you will receive the best tree service ever. Good prices along with great service.

Response from the owner · 3 months ago

Thank you, Kenny! We’re thrilled Ernesto Sr., Ernesto Jr., and the whole team exceeded your expectations. We appreciate you noticing our pricing and service, and your recommendation means a lot. If you need anything else with your trees, we’re here to help.

jyoti goyal6 reviewsTotal number of Google reviews jyoti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They quoted us half the price of other companies so I didn’t even believe I could get good service… Excellent service, excellent price… No one will give you a better price! They did everything they were supposed to do and cleaned up beautifully… I can’t even begin to say enough about them!

Response from the owner · 3 months ago

Thank you so much for your incredible review! We're honored by your kind words and thrilled we could exceed your expectations. We believe in providing honest, competitive pricing without compromising on the quality of our work or customer service. It means a lot to hear that you were happy with the results and our cleanup. Thank you for trusting us with your project, and we truly appreciate your recommendation. We look forward to serving you again in the future!

Jessica Beitler7 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, friendly, and professional. They were quick to provide an onsite estimate as well as promptly replying to all my questions. They removed 3 60” palm trees and trimmed 3 other ones with precision and care. Clean up was thorough, the crew was on time and on point, got the job done by early afternoon. Highly recommend them.

Response from the owner · 3 months ago

Thank you so much for the fantastic review! We truly appreciate your kind words and are grateful you trusted us with your palm tree project. Our team takes pride in providing prompt communication, quality workmanship, and a thorough cleanup, so we're glad that stood out to you. It was a pleasure working with you, and we sincerely appreciate your recommendation. We look forward to helping you with any future tree care needs!

Cortez Tree Care Inc on Google Maps →

Business details