Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Cost Cutters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%57+8.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Cost Cutters

Rolla, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.6★ from 594 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cost Cutters is better than 74% of beauty salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cost Cutters is better than 59% of beauty salons.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cost Cutters is better than 75% of beauty salons.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cost Cutters is better than 57% of beauty salons.C
57
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cost Cutters is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cost Cutters is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Cost Cutters for 8 kinds of job.

Cost Cutters for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 18

All 29 Google reviews tagged “Hair coloring” · showing 20

stacieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Service was excellent!! Ashlee did an amazing job!! She is the best at cutting and styling my hair. Wouldnt dream of going anywhere else.... Thank You Ashlee.😁

Paid $40–60HaircutBlowdryHair coloring
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly staff. Polite helpful and very professional

Paid $40–60Hair coloring
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My stylist was Larevia ( sorry if spelling is wrong) She did an amazing job with my hair, she listened to all of my concerns and request. She showed a lot of dedication into her service. I would be delighted to have her as my personal hair stylist. Thank you so much.

HaircutHairstylingBlowdry
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Out with the green and in with the pink! I loved my previous color but I like change. As always, Ash understood the assignment. Love these colors! I’m leaving the old pic up though because the purple, blue, green combo was just as amazing as the new pink, purple and blue!

Paid $140–160Hair coloringOmbre hair colorService not listed
TLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

She did an amazing job from start to finish! She worked hard for 3+ hours to achieve the most beautiful color and cut i requested!!! I had not had anything done to my hair in over a year so she had her work cut out for her!

Paid $120–140Long haircutBlowdryHair highlighting
Kiley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love how my hair turned out! I went in for an all over color and I feel like a new person! Ash did a great job with selecting the color mixture!

Paid $120–140HaircutHair coloring
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The experience was amazing. The staff played music at a comfortable volume, they chatted me up and we laughed at things together. I loved ash.

Paid $140–160HaircutBlowdryHair coloring
mercedes6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ash did great!!

Hair coloring
Keely4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I definitely recommend ash!! She will make you laugh and enjoy your experience

Paid $120–140Curly hairHair coloring
Destiny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ash is my child hood forever family and she killed it on my hair today!!

Body waxingHaircutHair coloring
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very good

Long haircutHair coloring
Kiley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I loved working with my stylist! She made the experience fun and gave me some helpful tips about how to take care of my new style and color!

Paid $120–140Long haircutHaircutBlowdry
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m so happy with my highlights!! Ally did a wonderful job. She’s amazing!!

Hair coloring
Kristie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great cut and color. Ashley is a wonderful colorist and stylist. Comfortable environment great prices.

Paid $100–120HairstylingHair coloring
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everything about my first visit to Cost Cutters was amazing!

Paid $160–180Hair coloringHair straighteningHaircut
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adriauna is amazing! She always does a great job! Go see her for your next cut or color you will not be disappointed!!

HairstylingHair coloring
B.J.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Ashley V. for the absolute best cut and color. I LOVE it!!!

Paid $100–120Hair coloringLong haircutBlowouts
Alexis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very friendly workers and went in and showed the picture of what I wanted done and that is what I got will be going back love this place did a great job

Hair coloring
Foenix1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I was with Morgan today and she did an amazing job with my hair she had a to do as we were trying to go from box black to blue and even through the struggles she did a great job and got my hair to the color I wanted it while keeping a smile and cheerful conversation throughout the whole time

Paid $60–80Hair coloring
Scythe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The people here are so fantabulastic. All of them. All the time. No matter what. Always amazing. Go here. They can do a haircut so fast and so well that your hairs won’t know what hit them. The prices are very fair for the service your getting

Paid $100–120Hair coloringHaircut

Show more hair coloring reviews (9 more) →

Price

$27-67% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut201$30–$79
Hairstyling88$30–$76
Long haircut77$23–$35
Kids' cuts31$23–$38
Hair coloring29$119–$214
Waxing20$8–$66
Blowdry17—
Beard trim14—

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