Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Cost Cutters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%57+8.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Cost Cutters

Rolla, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.6★ from 594 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cost Cutters is better than 74% of beauty salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cost Cutters is better than 59% of beauty salons.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cost Cutters is better than 75% of beauty salons.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cost Cutters is better than 57% of beauty salons.C
57
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cost Cutters is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cost Cutters is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Cost Cutters for 8 kinds of job.

Cost Cutters for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 41

All 88 Google reviews tagged “Hairstyling” · showing 20

Karri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I got my hair cut and styled to exactly how I wanted it. It was very quick and she did an amazing job.

Paid $20–40HaircutHairstyling
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My stylist was Larevia ( sorry if spelling is wrong) She did an amazing job with my hair, she listened to all of my concerns and request. She showed a lot of dedication into her service. I would be delighted to have her as my personal hair stylist. Thank you so much.

HaircutHairstylingBlowdry
Brian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ash did a great job. Quick in and out. Highly recommend this salon!

Paid $20–40Long haircutHaircutHairstyling
Rebeccca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I love these ladies .no matter what kind of day I might have had it's all erased when I walk in this place. I won't EVER THINK OF GOING ANYWHERE ELSE.!!!!

Paid $20–40HaircutHairstyling
MSLatina19754 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My new go to hair Stylist, Jana, is awesome, she was kind, she was friendly, and last but not least, she made my hair look so cute and I'm so happy with it, thank you Jana ❤️

HaircutHairstyling
MzPebblesLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had Lareva as my stylist, and she was absolutely professional and attentive to exactly what I wanted. The shop was clean, and while I felt a bit uncertain at first, Lareva's warm conversation immediately put me at ease. I got a bob cut at shoulder length, above military collar regulations, with a perfect 45-degree…

Paid $20–40Hair straighteningHaircutHairstyling
Belinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Best place in area for cut, color or waxing!! Love the gals here and their friendly atmosphere

Paid $1–20HairstylingBlowdry
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pretty cool place. I had a coupon, they did an epic job and made me look purty

Paid $20–40HaircutHairstyling
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love love my hair you did an amazing job 😍😍😍 ally

Paid $20–40HaircutHairstyling
Dennis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adrianna did a great job with my haircut. I do recommend her. I’ve used cost cutters for a while. I took advantage of the $15 haircut special especially in a day I was wanted to get one already. I try to get a cut once a month, with the economy it’s just hasn’t happened. Thank you for the special.

Paid $20–40Hairstyling
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had my hair done by Adriauna and she did a wonderful job I love it. Everyone was awesome and very nice and I had a wonderful time and will definitely be going back, thank you guys

HaircutHairstylingHair highlighting
NicoleLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The ladies at this location are the best I absolutely recommend them

Paid $20–40Hairstyling
Summer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My mom and I came in for some cuts we both left feeling totally confident and refreshed I would 100% recommend these stylists to anyone looking for a new look!

Paid $20–40Long haircutHaircutHairstyling
chauntayah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was amazing. She listened to what I wanted and fixed my hack job. I was I’ll definitely go back to see her

Paid $20–40HairstylingLong haircut
ashok5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good 😊

Paid $20–40Hairstyling
Vincent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Visiting Rolla for a funeral and needed cleaned up Adriauna was very patient and gave me a great cut! Very good person would recommend her to anyone!

Paid $20–40Hairstyling
Todd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great haircut also great conversation.

Paid $20–40Hairstyling
RonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very awesome groop.

Paid $1–20Hairstyling
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love, love, love my hair! Ashley did a fantastic job, just as she has for the past eight years!

HairstylingBlowouts
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome service! The ladies are super sweet and helpful.

Paid $20–40HairstylingHaircutCurly hair

Show more hairstyling reviews (68 more) →

Price

$27-67% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut201$30–$79
Hairstyling88$30–$76
Long haircut77$23–$35
Kids' cuts31$23–$38
Hair coloring29$119–$214
Waxing20$8–$66
Blowdry17—
Beard trim14—

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