Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Cost Cutters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%57+8.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Cost Cutters

Rolla, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.6★ from 594 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cost Cutters is better than 74% of beauty salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cost Cutters is better than 59% of beauty salons.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cost Cutters is better than 75% of beauty salons.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cost Cutters is better than 57% of beauty salons.C
57
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cost Cutters is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cost Cutters is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Cost Cutters for 8 kinds of job.

Cost Cutters for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 41

All 88 Google reviews tagged “Hairstyling” · showing 60

Karri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I got my hair cut and styled to exactly how I wanted it. It was very quick and she did an amazing job.

Paid $20–40HaircutHairstyling
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My stylist was Larevia ( sorry if spelling is wrong) She did an amazing job with my hair, she listened to all of my concerns and request. She showed a lot of dedication into her service. I would be delighted to have her as my personal hair stylist. Thank you so much.

HaircutHairstylingBlowdry
Brian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ash did a great job. Quick in and out. Highly recommend this salon!

Paid $20–40Long haircutHaircutHairstyling
Rebeccca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I love these ladies .no matter what kind of day I might have had it's all erased when I walk in this place. I won't EVER THINK OF GOING ANYWHERE ELSE.!!!!

Paid $20–40HaircutHairstyling
MSLatina19754 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My new go to hair Stylist, Jana, is awesome, she was kind, she was friendly, and last but not least, she made my hair look so cute and I'm so happy with it, thank you Jana ❤️

HaircutHairstyling
MzPebblesLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had Lareva as my stylist, and she was absolutely professional and attentive to exactly what I wanted. The shop was clean, and while I felt a bit uncertain at first, Lareva's warm conversation immediately put me at ease. I got a bob cut at shoulder length, above military collar regulations, with a perfect 45-degree…

Paid $20–40Hair straighteningHaircutHairstyling
Belinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Best place in area for cut, color or waxing!! Love the gals here and their friendly atmosphere

Paid $1–20HairstylingBlowdry
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pretty cool place. I had a coupon, they did an epic job and made me look purty

Paid $20–40HaircutHairstyling
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love love my hair you did an amazing job 😍😍😍 ally

Paid $20–40HaircutHairstyling
Dennis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adrianna did a great job with my haircut. I do recommend her. I’ve used cost cutters for a while. I took advantage of the $15 haircut special especially in a day I was wanted to get one already. I try to get a cut once a month, with the economy it’s just hasn’t happened. Thank you for the special.

Paid $20–40Hairstyling
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had my hair done by Adriauna and she did a wonderful job I love it. Everyone was awesome and very nice and I had a wonderful time and will definitely be going back, thank you guys

HaircutHairstylingHair highlighting
NicoleLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The ladies at this location are the best I absolutely recommend them

Paid $20–40Hairstyling
Summer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My mom and I came in for some cuts we both left feeling totally confident and refreshed I would 100% recommend these stylists to anyone looking for a new look!

Paid $20–40Long haircutHaircutHairstyling
chauntayah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was amazing. She listened to what I wanted and fixed my hack job. I was I’ll definitely go back to see her

Paid $20–40HairstylingLong haircut
ashok5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good 😊

Paid $20–40Hairstyling
Vincent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Visiting Rolla for a funeral and needed cleaned up Adriauna was very patient and gave me a great cut! Very good person would recommend her to anyone!

Paid $20–40Hairstyling
Todd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great haircut also great conversation.

Paid $20–40Hairstyling
RonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very awesome groop.

Paid $1–20Hairstyling
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love, love, love my hair! Ashley did a fantastic job, just as she has for the past eight years!

HairstylingBlowouts
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome service! The ladies are super sweet and helpful.

Paid $20–40HairstylingHaircutCurly hair
CarolynLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Morgan and Allyson was great ,they did exactly what I wanted and went above my expectations, friendly atmosphere too !

Paid $40–60Hairstyling
Kristie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great cut and color. Ashley is a wonderful colorist and stylist. Comfortable environment great prices.

Paid $100–120HairstylingHair coloring
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got exactly the cut I wanted. Ashley is the best!!!

Paid $20–40Hairstyling
Danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley is fabulous with kids! My daughters first big girl haircut and “style” 🥰

Paid $20–40HairstylingKids' cutsBlowdry
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got highlights and cut. Ashley is my go too stylist. She always knows what I want and always does the best job.

Paid $20–40HairstylingHaircut
KevinLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly people good with my kid.

Paid $20–40HairstylingKids' cuts
dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley is the greatest!!!

Paid $20–40Hairstyling
worshipLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ashley always makes us feel like we are family and her most important priority!

Paid $20–40HairstylingHaircut
Katlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was great. Very friendly, made me and my family very comfortable

Paid $20–40HairstylingLong haircut
Kimberly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The lady that took care of me today was absolutely done

Paid $20–40HairstylingLong haircut
KimberlyLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ally was great. All the girls were fun to chat with and watch interact with each other and their clients. I will definitely be returning!

Paid $20–40HairstylingLong haircut
Paula13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ashley is super! Always fetch a great cut from her.

Paid $20–40HairstylingHaircut
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been going here for years. Love everyone there. They are like family. I am always satisfied and happy when I leave. Ashley is my go to. Do not know what I would do without her!

Paid $40–60Hairstyling
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adriauna is amazing! She always does a great job! Go see her for your next cut or color you will not be disappointed!!

HairstylingHair coloring
Louie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ally cut my hair and she was very attentive and nice. She did an exceptional job and I am very pleased.

Paid $20–40Hairstyling
DAWN3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley always rocks it!

Paid $20–40Hairstyling
Barbara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very efficient. Little or no wait time. The stylist who I have been going to for a few years is no longer with them and Ashley, the manager, stepped right in. I know I am in good hands.

Paid $20–40Hairstyling
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley did a fantastic job cutting my mom and my father-in-law's hair. She was very patient with both of them, listen to what they wanted, and put up with their sass! The cuts were top notch and we'll definitely be coming back to see her. I can't get over how great they look!

Paid $20–40HairstylingHaircutBlowdry
Willis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley always does a fantastic job!

Paid $40–60HairstylingLong haircutHaircut
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I wanted something different and showed my stylist a picture of a faux hawk I liked, she did great!

Paid $20–40HairstylingLong haircut
Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great people, did me right.

Paid $20–40Hairstyling
Jorge2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Good service with relaxed vibes

Paid $20–40Hairstyling
Deana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I went in this morning with no thought of how I wanted my hair. I told Jana to get it off my face and neck. I trusted her to do what she does!! Lol her last words, before picking up the scissors was DON'T HATE ME!! I absolutely love it!! Thank you, Jana!!

Paid $20–40HairstylingLong haircutBlowouts
Vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jana is the best. I have never left her chair unhappy with my haircut.

Paid $20–40Hairstyling
Guadalupe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

Always get the best service and hair cuts

Paid $20–40Hairstyling
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jana was awesome!!! She the best does what I ask her to do with my hair !!!

Paid $20–40HairstylingHair straighteningHaircut
WinonaLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ashley is always great! Knows exactly what I want. She's got a great attitude and I love the experience I have when I'm there.

Paid $20–40HairstylingWaxing
elizabethLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Took my daughter in for a last minute hair cut and they did not disappoint.

Paid $1–20HairstylingLong haircut
MichaelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The young lady who cut my hair was very nice and did a very good job. I plan returning there next time I get my hair cut.

Paid $1–20Hairstyling
SusanLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ashley did a superb job on my hair. She didn't rush. Was attentive to detail. The young ladies there are polite, courteous and at times humorous. This is my second experience with this salon and I am definitely going back. I think I finally found my stylist. Thank you!

Paid $20–40HairstylingHaircutCurly hair
MichaelLocal Guide · 428 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great, fast service.

Paid $20–40Hairstyling
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Good place to go get your hair done, the hair stylist was great. Good personality and pleasant.

Paid $40–60Hairstyling
Foenix1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

An amazing experience my stylist Audriana was very nice and made me feel really good about myself, I'm very happy with the end result it was just all around a great experience. 10/10 would recommend to anyone wanting to get their hair done

Paid $20–40Hairstyling
Marianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ashley!! Ashley!! Ashley!! The BEST. The end.

Hairstyling
Kathlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Adriauna does very well with children's hair cuts. I had took my one year old to her and she was very patient and kind. I even go in for myself not ever disappointed with the outcome!

Curly hairHair coloringHairstyling
Lilah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jana and Ashley are both amazing people. They always deliver top notch results for me! They are MY cup of tea!

Customer photo from Lilah's review
BraidsHairstylingHaircut
erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kirsten did an amazing job for me today. Hair feels and looks so much better! Thank you Kirsten!

Hairstyling
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Audrianna is the absolute best with my kiddos! She is very patient and kind. She does amazing hair cuts on my son. Will only use her from now on!!!

Customer photo from Courtney's review
Bang trimHairstylingHaircut
Tonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came in to see Kirsten. Wanted to refresh my hairstyle and she did amazing. Thank you!!!

Hairstyling
GaylaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the best place in Rolla to get your hair cut.

HairstylingHaircutLong haircut

Show more hairstyling reviews (28 more) →

Price

$27-67% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut201$30–$79
Hairstyling88$30–$76
Long haircut77$23–$35
Kids' cuts31$23–$38
Hair coloring29$119–$214
Waxing20$8–$66
Blowdry17—
Beard trim14—

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