Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Cost Cutters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%57+8.1Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Cost Cutters

Rolla, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.6★ from 594 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cost Cutters is better than 74% of beauty salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cost Cutters is better than 59% of beauty salons.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cost Cutters is better than 75% of beauty salons.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cost Cutters is better than 57% of beauty salons.C
57
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cost Cutters is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cost Cutters is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Cost Cutters for 8 kinds of job.

Cost Cutters for kids' cuts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.45
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$23–$38
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “Kids' cuts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 11

All 31 Google reviews tagged “Kids' cuts” · showing 20

Pamela13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Did good job! 👍

Kids' cutsWaxing
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They was very patient with my 3 year old. Took the time to actually make his hair cut enjoyable

Customer photo from Amber's review
Paid $1–20Kids' cuts
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

His hair is not straight and she was rushing to get it done and I told her it was uneven and she wanted to cut more off but it would be to short so he has to run around looking funny..

Paid $20–40Kids' cuts
HeatherLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Exceptional service!

Paid $20–40Kids' cuts
Jodi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ally listened closely to what I wanted and needed with regards to an haircut and was meticulous. She made sure I left with the style I wanted!

Paid $20–40Kids' cutsHaircut
RyanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adriauna cuts my hair perfectly and I wouldn't go anywhere else. Great as usual

Paid $20–40Kids' cuts
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Cut my sons hair for 5 minutes and it was really uneven all over looks like gouges and cost 22 I could have done that at home

Kids' cuts
Danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley is fabulous with kids! My daughters first big girl haircut and “style” 🥰

Paid $20–40HairstylingKids' cutsBlowdry
KevinLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly people good with my kid.

Paid $20–40HairstylingKids' cuts
Mindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Happy

Kids' cuts
Savannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ashley is just the best and always makes sure your happy before you leave. My kids won't let anyone else touch their hair.

Paid $1–20Kids' cutsHaircut
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My boys love getting their hair cut here!

Paid $1–20Kids' cuts
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The lady was soooooooo funny and nice she slay My hair came in looking blah and going out amazing

Paid $1–20Kids' cuts
D.M.Local Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★

Took my 6 year old daughter in a couple months ago to get her first cut ever. The lady said she only needed 8 inches to donate to Wigs for Kids. That's a lie. It's actually 12 inches. My child's hair was almost at the ground so there was no excuses. My daughter grew her hair her whole life to donate it and they ruined it.

Kids' cuts
Farrah16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ashley was amazing at cutting my 5 year olds hair. A true kid whisperer for giving haircuts. ❤️❤️❤️

Paid $1–20Kids' cuts
Veronica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It was a great experience and very good with kids

Paid $20–40Kids' cuts
Bianca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

1 Adult and 1 child haircut. 2 containers of hair gel. $99.88. Messed up the hair cuts. Didn't cut hair like asked. Won't go back.

Paid $40–60Kids' cutsHaircut
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The ladies here always do a great job of listening to what we want, and are very friendly!

Paid $1–20Kids' cuts
CarleenaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My daughter got a hair cut and the stylist did a terrific job. She layered her hair just beautifully.

Kids' cuts
Mason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jana is amazing! She cuts my son's and I's hair. Never had an issue. Nails it every time.

Paid $20–40Kids' cuts

Show more kids' cuts reviews (11 more) →

Price

$27-67% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut201$30–$79
Hairstyling88$30–$76
Long haircut77$23–$35
Kids' cuts31$23–$38
Hair coloring29$119–$214
Waxing20$8–$66
Blowdry17—
Beard trim14—

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