Recently got my house cleaned by Cottage Care for the first time. They did a SPECTACULAR job! I've never hired cleaners before, as I don't prefer to spend money on things I can do myself. However, there's been some difficult life changes going on, and I really needed the extra help. My oh my how they proved my money was worth spending! They went above and beyond what I had expected them to do! They were even able to remove many of the hard water stains/build up in the tubs/sinks! I had tried and tired to clean those off myself and was never successful. So I didn't anticipate them being gone after the clean. So pleasantly surprised!! They were flexible with scheduling the clean as well. I had completely forgotten about something else going on at our residence the original day I had scheduled the clean for. Was so happy that they were willing to work with me and get me rescheduled for the next day. Something else that I like about Cottage Care is that they don't hold you to a contract. I was put off by other places because of contracts. Im a customer who needs services only here and there. Not every week/month and certainly dont like the stress of being held by a contract. Hope they continue that. Thank you, Cottage Care!!! Will definitely be using them for future cleanings.
CottageCare Ft. Wayne
CottageCare Ft. Wayne at a glance
Google reviewers rate CottageCare Fort Wayne 4.9 out of 5 based on 426 reviews, with the owner responding to 80% of feedback. Customers frequently cite thorough house cleaning, deep cleaning, and rental preparation as key services, highlighting punctuality, clear communication, and consistent quality in their descriptions. While most feedback is positive, a few low-star reviews criticize missed cleaning details and gaps between promised and completed work, suggesting occasional inconsistencies in service delivery.
- Google rating: 4.9 out of 5 from 426 reviews (94% five-star).
- Reviews on this page: 426 Google reviews (378 with written comments, 6 with photos).
- Owner responses: the business replied to 80% of reviews.
- Most recent review: October 31, 2026.
- Service: Apartment Cleaning Service serving Fort Wayne, Indiana.
Data from Google, last updated November 2, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
426 Google reviews we collected
- 5 stars40194%
- 4 stars194%
- 3 stars20%
- 2 stars10%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 378 written reviews
- Praise58998%
- Complaints112%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1726%
- Reasonable4771%
- Overpriced12%
- Not sure12%
Middle half of what 55 customers paid ($164–$259) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results22638%
- Staff & attitude13122%
- Would recommend8614%
- Speed & response7412%
- Price & value356%
- Communication244%
- Honesty & trust244%
What customers talk about
We read 378 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Recently got my house cleaned by carynn she did a fantastic job.”
“Customer Service: She is polite, works around our needs and has established a great relationship with our cat who now even stays in his room while she works.”
“I highly recommend Cottage Care for house cleaning.”
“I paid my bill and will NEVER recommend them or call them for service again.”
“Was so happy that they were willing to work with me and get me rescheduled for the next day.”
“Other companies wanted to schedule a free estimate first and weren’t understanding the turnaround that I needed.”
“Our current team, Rhonda and Karen, are excellent and very easy to work with.”
“If you are looking for a reliable, hardworking cleaning team, we highly recommend Cottage Care and Toni.”
People customers mention
- Julie 15 reviews
- Rhonda 13 reviews
- Ginger 12 reviews
- Ashley 9 reviews
- Melissa 7 reviews
- Angi 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CottageCare Ft. Wayne for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
The ladies that have been cleaning my house for the past several months are very courtious, thorough and efficient.
Carynn was the person who cleaned our house, she did such a great job and we will be booking another cleaning again! Thank you!
We have used Cottage Care for home cleaning for over 10 years. Our current team, Rhonda and Karen, are excellent and very easy to work with. I highly recommend Cottage Care for house cleaning.
We have used Cottage Care for cleaning our house and they consistently exceed expectations. Quality & Thoroughness: The floors, bathrooms, and kitchen are consistently rejuvenated. Toni even brought a special tool to help with getting the cat hair off the furniture and restores the cat’s room to order every two…
Cottage Care has been cleaning my home for 12 years. All the cleaners do an excellent job. I would recommend them highly
So happy with our cleaning service today! I’m so thankful for the help cleaning my house, will definitely use again.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 171 | $158–$253 |
| Deep clean | 49 | $271–$459 |
| General housekeeping | 48 | $146–$247 |
| Moving-related cleaning | 13 | $288–$477 |
| Office & workplace cleaning | 2 | $126–$214 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 426 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The ladies that have been cleaning my house for the past several months are very courtious, thorough and efficient.
- Price assessment: Reasonable price
- Price: $150–200
- Services: Standard cleaning
Thank you for taking the time to rate us! Please let us know what we can do to turn those 4 stars into 5 for next time!
I think they do a great job. They have been our home for many years.
- Price assessment: Not sure
- Price: $150–200
- Positive: Responsiveness, Value
- Services: Standard cleaning
Thank you for entrusting us to care for your home! We are grateful for your business and look forward to your next cleaning!
Recently got my house cleaned by carynn she did a fantastic job.
- Services: Deep clean
Thank you for the 5-star review! We appreciate it!
Carynn was the person who cleaned our house, she did such a great job and we will be booking another cleaning again! Thank you!
- Price assessment: Reasonable price
- Price: $150–200
- Services: Deep clean
Thank you so much for the 5-star review and feedback regarding our team member Carynn! We are grateful to have you as a customer!
We have used Cottage Care for home cleaning for over 10 years. Our current team, Rhonda and Karen, are excellent and very easy to work with. I highly recommend Cottage Care for house cleaning.
- Price assessment: Reasonable price
- Price: $150–200
- Services: Moving-related cleaning, General housekeeping, Deep clean
Thank you for your continued loyalty to our company! It is our pleasure to work with you and to meet your needs. We look forward to your next cleaning! Thank you for the updated review. We are so grateful to have you as a customer!
We always have a great experience with Cottage Care. Things are always done to a top notch standard. Really have not had a single issue and they’re always so accommodating!
Thank you for this wonderful feedback! We are so grateful for your continued business! We appreciate you and look forward to cleaning your home!
Excellence work and friends helpful!
- Price assessment: Reasonable price
- Price: $100–150
- Services: Standard cleaning
Thank you for the 5-star review! We appreciate it!
We have used Cottage Care for cleaning our house and they consistently exceed expectations. Quality & Thoroughness: The floors, bathrooms, and kitchen are consistently rejuvenated. Toni even brought a special tool to help with getting the cat hair off the furniture and restores the cat’s room to order every two weeks. Communication & Punctuality: Cottage Care has been very easy to work with and consistently arrive on schedule. Customer Service: She is polite, works around our needs and has established a great relationship with our cat who now even stays in his room while she works. If you are looking for a reliable, hardworking cleaning team, we highly recommend Cottage Care and Toni.
- Price assessment: Reasonable price
- Price: $150–200
Thank you for your continued loyalty to our company! It is our pleasure to work with you and to meet your needs. We look forward to your next cleaning!
Cottage Care has been cleaning my home for 12 years. All the cleaners do an excellent job. I would recommend them highly
- Price assessment: Reasonable price
- Price: $150–200
- Services: Standard cleaning
Thank YOU for your amazing customer loyalty over all these years. We appreciate your time and effort in writing this wonderful 5-star review and we look forward to cleaning your home for many years to come!
Business details
- Address: 2793 Maplecrest Rd b, Fort Wayne, IN 46815
- Phone: (260) 483-9973
- Website: cottagecare.com
- Service area: Fort Wayne, IN