Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
CottageCare Ft. Wayne logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

CottageCare Ft. Wayne

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 426 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CottageCare Ft. Wayne is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CottageCare Ft. Wayne is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CottageCare Ft. Wayne is better than 71% of apartment cleaning services.B
71

Reviews for your job

Customers hired CottageCare Ft. Wayne for 5 kinds of job.

CottageCare Ft. Wayne for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$459
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Deep clean” · showing 20

kimani6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Recently got my house cleaned by carynn she did a fantastic job.

Deep clean
Shakirah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Carynn was the person who cleaned our house, she did such a great job and we will be booking another cleaning again! Thank you!

Paid $150–200Reasonable priceDeep clean
JoniLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

We have used Cottage Care for home cleaning for over 10 years. Our current team, Rhonda and Karen, are excellent and very easy to work with. I highly recommend Cottage Care for house cleaning.

Paid $150–200Reasonable priceMoving-related cleaningGeneral housekeepingDeep clean
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Morgan and LaDonna are so friendly and hard workers. I was happy to have them deep clean our small, vacant rental before leasing it again.

Paid $350–400Reasonable priceMoving-related cleaningDeep clean
Ciara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The cleaners showed up with such positive attitudes and were very friendly. They did a fabulous job cleaning and did more than I expected! I definitely plan to book again. Thank you!

Paid $250–300Reasonable priceStandard cleaningDeep clean
Norman6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rhonda and Karen did a beautiful job.

Paid $200–250Reasonable priceGeneral housekeepingDeep clean
Thad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cottage Care goes above and beyond!! We are thrilled with their work and highly recommend them!!

Reasonable priceStandard cleaningMoving-related cleaningDeep clean
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been using Cottage Care for about 2 months bi weekly and love it! The girls do a great job and it’s simply the best feeling being able to walk into a clean home. I highly recommend!

Paid $200–250Great priceOffice & workplace cleaningDeep clean
ChristineLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently moved into a new home and hired Cottage Care Cleaning Service to deep clean the kitchen and bathrooms before settling in. They sent a two-person crew who did a fantastic job. The attention to detail was excellent, and everything was left spotless. The team was professional, thorough, and efficient…

Paid $400–450Deep clean
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called the Fort Wayne office in a desperate need. I needed someone who could come quick, and I was just calling company’s listed on Google. Other companies wanted to schedule a free estimate first and weren’t understanding the turnaround that I needed. I called this company, and they gave me a price on the…

Paid $350–400Great priceDeep clean
Kirk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Reaffirming our previous review. They rock! There’s nothing like the feeling of a spectacularly clean house and these are the folks to do it.

Paid $400–450Great priceDeep clean
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kendra & Olivia were wonderful!! They did such a great job with what they has to deal with!! I will ABSOLUTELY be booking them again!!

Paid $200–250Great priceDeep clean
KellyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My husband and I have been very pleased with the service we received from Cottage Care. The team are efficient and focus on the areas we request. There are no surprises, and the team checks in with me with questions. I personally love that they have natural cleaners that they use, as my child and I have scent…

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Christen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We continue to be so thankful for how Cottage Care makes our life easier. We are so grateful. Tami is incredible.

Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Kaila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an amazing job! This was the first time we used their services and I would recommend them to anyone in the area. We were very impressed!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Bobbi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an awesome job.

Deep clean+ Responsiveness+ Punctuality+ Quality
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I was very pleased with the work. The bathrooms and kitchen were immaculate. She was on time and pleasant.

Deep cleanGeneral housekeeping+ Punctuality+ Quality
Lucas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent cleaning service excellent

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cottage Care offers affordable, professional, flexible-plan cleaning services, and their team of specialists first helped us when we needed a spring cleaning done with zero time to do it ourselves. Since then, we've "graduated" to regular house cleanings and a designated cleaning specialist. We are delighted. Our…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and quality work. will use again!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism

Show more deep clean reviews (29 more) →

Price

$196-20% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 71%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning171$158–$253
Deep clean49$271–$459
General housekeeping48$146–$247
Moving-related cleaning13$288–$477
Office & workplace cleaning2$126–$214

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