Experts Reviews · Company report
CottageCare Ft. Wayne logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

CottageCare Ft. Wayne

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 426 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CottageCare Ft. Wayne is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CottageCare Ft. Wayne is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CottageCare Ft. Wayne is better than 71% of apartment cleaning services.B
71

Reviews for your job

Customers hired CottageCare Ft. Wayne for 5 kinds of job.

CottageCare Ft. Wayne for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “General housekeeping” · showing 20

JoniLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

We have used Cottage Care for home cleaning for over 10 years. Our current team, Rhonda and Karen, are excellent and very easy to work with. I highly recommend Cottage Care for house cleaning.

Paid $150–200Reasonable priceMoving-related cleaningGeneral housekeepingDeep clean
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Very personable, thorough and caring toward our family. We love Karen and Rhonda.

Reasonable priceStandard cleaningGeneral housekeeping
Norman6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rhonda and Karen did a beautiful job.

Paid $200–250Reasonable priceGeneral housekeepingDeep clean
Jodi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cottage Care is very thorough and pays attention to detail in their cleaning. My last visits from Kendra, Morgan and Sam have been great. Thanks!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The gals are always so friendly and meticulous! They even go above and beyond to make sure everything is perfect before they leave.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve used Cottage Care to clean my house ever since I moved back to town several years ago. They have been a great help in keeping my house clean, especially before hosting the holidays!

Paid $200–250Reasonable priceGeneral housekeeping
Jeanette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always an amazing job!! Kalee an Kendra are courteous and very thorough!!

Paid $100–150Great priceStandard cleaningGeneral housekeeping
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Cottage Care many times and am always happy with the services received. I usually ask for Toni. She is wonderful, kind, considerate, professional, and does a great job every single time. She always makes my home look extra clean and cared for. When Toni is not available I do use one of the other…

Paid $150–200General housekeeping
Sandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff from Cottage Care are all very kind and do a great job. They arrive on time and do a great job cleaning my house. They have cleaned for us for a long time and continue to provide excellent work.

Reasonable priceStandard cleaningGeneral housekeeping
Matthew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ashley was most efficient thorough and unbelievable appreciated some of the cleaning tips just unbelievable thank you

Paid $150–200Great priceGeneral housekeeping
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Leah did a great job cleaning my home, my little bathroom has never looked better! She was super nice and I appreciate the care she took, especially in all the little nooks and crannies! Overall, I cannot recommend Cottage Care enough. I've had a couple services done and I'm always so grateful!

Reasonable priceGeneral housekeeping
PattiLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot recommend Carynn at CottageCare highly enough! She is dependable, professional, and does an absolutely amazing job every time she cleans my home. From the moment you walk in, you can see and feel the difference. Everything is spotless, fresh, and beautifully organized.

Reasonable priceGeneral housekeeping
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We LOVE our cleaning crew at Cottagecare. As someone who has only found luck with individual cleaners vs companies, I wasn’t super optimistic when first trying them, but we love them more than any other cleaner we have tried in Fort Wayne! We have two Great Danes and they are able to work around them no problem and…

Paid $300–350Great priceGeneral housekeeping
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cottage Care always brings nice people who work diligently and care about your space. Always impressed the efficiency of their teamwork.

Great priceGeneral housekeeping
Jay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have generally the same team every other week. Toni, Ashley and Kendra do a great job. They’re very diligent about their work and we are very pleased with the cleanliness of our home. They have excellent communications and are very responsive to any changes in our needs. We highly recommend them. J and J

Paid $300–350Reasonable priceGeneral housekeeping
Azalee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brooklyn, Karen and Rhonda did a fantastic job. It feels so nice to have a reset home that feels so much more manageable and not only that they were complete sweethearts themselves. Thank you ladies so much for your help!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been using Cottage Care for quite a few months now for a regular cleaning . They are always on time and Ashley does a great job. I would highly recommend them.

Standard cleaningGeneral housekeeping
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The ladies that came and cleaned my home did an absolutely amazing job, im very satisfied with the service I received very friendly and very professional. Ive already set up my cleaning schedule with Ginger and am looking forward to doing business with her!

Reasonable priceGeneral housekeeping
KellyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My husband and I have been very pleased with the service we received from Cottage Care. The team are efficient and focus on the areas we request. There are no surprises, and the team checks in with me with questions. I personally love that they have natural cleaners that they use, as my child and I have scent…

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Candy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I want to give an A+ to Heather P. who cleaned my home yesterday. Everything was done perfectly and all while I was gone. We have 3 dogs and Heather did some of our vinyl plank floors twice. She even let me know the dogs were sweethearts. This was money well spent. Thank you!

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality

Show more general housekeeping reviews (28 more) →

Price

$196-20% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 71%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning171$158–$253
Deep clean49$271–$459
General housekeeping48$146–$247
Moving-related cleaning13$288–$477
Office & workplace cleaning2$126–$214

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