Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
CottageCare Ft. Wayne logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

CottageCare Ft. Wayne

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 426 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CottageCare Ft. Wayne is better than 94% of apartment cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CottageCare Ft. Wayne is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CottageCare Ft. Wayne is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CottageCare Ft. Wayne is better than 71% of apartment cleaning services.B
71

Reviews for your job

Customers hired CottageCare Ft. Wayne for 5 kinds of job.

CottageCare Ft. Wayne for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$288–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Moving-related cleaning”

JoniLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

We have used Cottage Care for home cleaning for over 10 years. Our current team, Rhonda and Karen, are excellent and very easy to work with. I highly recommend Cottage Care for house cleaning.

Paid $150–200Reasonable priceMoving-related cleaningGeneral housekeepingDeep clean
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Morgan and LaDonna are so friendly and hard workers. I was happy to have them deep clean our small, vacant rental before leasing it again.

Paid $350–400Reasonable priceMoving-related cleaningDeep clean
DianeLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Can’t say more about CottageCare! A professional cleaning crew came in and made the house ready to sell (which sold after only 4 days on the market.) A fully professional team with a crew supervisor handled the entire living space in only 4 hours. That was followed up by an inspector who rolled up their own sleeves…

Paid $500+Reasonable priceMoving-related cleaning
Thad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cottage Care goes above and beyond!! We are thrilled with their work and highly recommend them!!

Reasonable priceStandard cleaningMoving-related cleaningDeep clean
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Angi does a wonderful job cleaning my house. As soon as I walk into the house you can tell the difference. I recently moved and Angie cleaned the entire home and did a fantastic job. You need someone to take care of your house, it's Angi. Lastly, Angi is a caring person who cares about your house and you.

Standard cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cottage Care did a wonderful job cleaning! Kaylee and Brittany did fantastic! We had three dogs worth of hair and you couldn’t even tell that animals lived in this house afterwards! I recommend this team for any cleaning job!

Moving-related cleaning+ Quality+ Professionalism+ Value
Kaila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an amazing job! This was the first time we used their services and I would recommend them to anyone in the area. We were very impressed!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Cottage Care did a great job of cleaning our vacant house when we were moving, and just came in yesterday to clean our bathrooms (including a large tile walk in shower) and flooring of our new house. We were very pleased with both of the “cleaners” and their work. Thank you.

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley and Michela did an amazing job.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
MaryBethLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Cottage Care to clean our home after we moved out. They were great to work with from start to finish! Julie was super helpful for scheduling and billing, and Robin and Ashlie did a beautiful job in the home. They were punctual and professional. A great experience!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
AmyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was so impressed with the excellent service and exceptional cleaning that CottageCare provided. Kayla, Brianna, and Julie went above and beyond to be sure that my home was shining and ready to be listed for sale. And the cost was almost half what other agencies quoted me.

Moving-related cleaningStandard cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Used Cottage Care for many years! Angie does a wonderful job for us!

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Professionalism
Alisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Cottage Care does a great job and the house looks wonderful when they leave. Nila, especially, seems to have special cleaning powers that make everything look spotless. My dogs love her too.

Deep cleanMoving-related cleaningStandard cleaning

Price

$196-20% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 71%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning171$158–$253
Deep clean49$271–$459
General housekeeping48$146–$247
Moving-related cleaning13$288–$477
Office & workplace cleaning2$126–$214

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