House cleaning service · Oklahoma City, OK · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#88 of 175 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★355 Google reviews · 23 photos
94%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
$176typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the punctuality, friendly demeanor, and thorough attention to detail of the cleaning staff, noting that the team handles pets well and communicates effectively regarding scheduling. Recurring themes include consistent service quality and management responsiveness, with many clients highlighting the ease of booking and the professionalism of the crews. However, a minority of reviewers reported inconsistent reliability, citing missed appointments and a lack of depth in cleaning despite specific requests.
Google rating: 4.9 out of 5 from 355 reviews (94% five-star).
Reviews on this page: 355 Google reviews (324 with written comments, 11 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: October 30, 2026.
Service: House Cleaning Service serving Oklahoma City, Oklahoma.
Data from Google, last updated November 2, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
CottageCare Oklahoma CityHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CottageCare Oklahoma City: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CottageCare Oklahoma City: 92/100 on this factor. Category median: 91.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CottageCare Oklahoma City: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CottageCare Oklahoma City: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CottageCare Oklahoma City: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CottageCare Oklahoma City: 50/100 on this factor. Category median: 85.C
50
Bar = this company · dark tick = category median.
Star ratings
355 Google reviews we collected
4.9of 5
5 stars33394%
4 stars154%
3 stars10%
2 stars10%
1 star51%
Praise vs complaints
Phrases our text analysis found in 324 written reviews
98%praise
Praise54898%
Complaints102%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2229%
Reasonable5067%
Overpriced00%
Not sure34%
$176-30% vs typical house cleaning services
Middle half of what 59 customers paid ($153–$227) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results17632%
Staff & attitude13725%
Would recommend9317%
Speed & response7113%
Honesty & trust295%
Price & value285%
Communication244%
What customers talk about
We read 324 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s obvious she takes great pride in doing such good work.”
“They were always kind to my animals, considerate of our time and grease with communication.”
“We've been with cottage care for a few years now and would highly recommend them!”
“I will certainly continue my use of this service and recommend them to others!”
“When they accidentally missed cleaning the freezer, they quickly rescheduled and took care of it without hesitation.”
“Professional team workers with Cottage Care Cleaning integrity.”
“They are dependable and flexible, enjoyable to work with, and affordable.”
“Was a little pricey, but the cleaning businesses I found through google are all a little pricey.”
“Amazing communication and the cleaners are always on time and care about their work.”
People customers mention
Tucker6 reviews
Caden6 reviews
Haeley5 reviews
Tiffany5 reviews
Liz5 reviews
Lindsay5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CottageCare Oklahoma City for 5 kinds of job. Pick one to see what they paid and said.
LLarry5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Carmen at Cottage Care does superior house cleaning. Would highly recommend her. Arrives on schedule, very friendly and courteous.
Paid $100–150Reasonable priceGeneral housekeeping
AAnn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Once again Haeley is making my home clean and beautiful. It’s obvious she takes great pride in doing such good work. I never have to worry about what I’m going to get!!! ❤️
Paid $150–200Reasonable priceGeneral housekeeping
SStephenLocal Guide · 49 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Liz and Finn are amazing at Cottage Care!! The management is very attentive and it always checking in to make sure thing are done right. We've been with cottage care for a few years now and would highly recommend them!
Paid $150–200Reasonable priceGeneral housekeeping
EElaine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Carly & Brittany did an outstanding job on my home. It was the first cleaning after moving in and the floor was a mess with dust everywhere. The house really shines now.
Paid $200–250Great priceGeneral housekeeping
SSheila6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Fair company and fair pricing. Amazing communication and the cleaners are always on time and care about their work. Will continue to use and recommend. Gabby and Brittany did a great job. Couldn’t be happier.
LLaney5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hailey is amazing. She cleans everything perfectly and is so sweet to have around- very friendly - we absolutely love this service ✨
Once again Haeley is making my home clean and beautiful. It’s obvious she takes great pride in doing such good work. I never have to worry about what I’m going to get!!! ❤️
Price assessment: Reasonable price
Price: $150–200
Services: General housekeeping
Response from the owner · Edited 6 days ago
Thank you for taking the time to write this 5-star review and for your kind words regarding our team member Haeley! We truly appreciate your feedback and look forward to your next cleaning!
M
Morgan Rund3 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Amazing!! They took care of our family off and on for several years! They were always kind to my animals, considerate of our time and grease with communication. Cleaning day was always the highlight of my week!! I’m tragically upset that cottage care is not available in the state we are moving to!
Services: General housekeeping
Response from the owner · 6 days ago
Thank you for your continued loyalty to our company! It is our pleasure to work with you and to meet your needs. We look forward to your next cleaning!
M
Malori WalkerLocal Guide · 11 reviewsiTotal number of Google reviews Malori has written across all businesses on Google Maps, not just this one.
We had a fantastic experience with CottageCare for both our move-in and move-out cleaning. Their team went above and beyond to ensure our homes were spotless. When they accidentally missed cleaning the freezer, they quickly rescheduled and took care of it without hesitation. Their professionalism, attention to detail, and commitment to customer satisfaction truly stood out. We were extremely happy with the level of cleanliness and will definitely use their services again in the future. Highly recommend!
Response from the owner · Edited 6 days ago
Thank you for the wonderful feedback regarding our team! We are grateful you chose to delegate the housecleaning to us, and we look forward to your next cleaning! Thank you for being a great customer!
K
Katelyn Thanscheidt1 reviewiTotal number of Google reviews Katelyn has written across all businesses on Google Maps, not just this one.
Thank you for the wonderful feedback and compliments to our crew member Karlee! We are grateful for you as a customer and look forward to your next cleaning!
S
Stephen FitzsimmonsLocal Guide · 49 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Liz and Finn are amazing at Cottage Care!! The management is very attentive and it always checking in to make sure thing are done right. We've been with cottage care for a few years now and would highly recommend them!
Price assessment: Reasonable price
Price: $150–200
Services: General housekeeping
Response from the owner · Edited 3 weeks ago
Thank you! It is our pleasure to work with you and to meet your needs!
Thank you for the updated review. We are so grateful to have you as a customer!
J
Jeny Layn Searcy3 reviewsiTotal number of Google reviews Jeny has written across all businesses on Google Maps, not just this one.
She did a great job and always does! So sweet and hardworking. Thank you for the exceptional service.
Price assessment: Great price
Services: General housekeeping
Response from the owner · Edited 3 weeks ago
Thank you for your continued loyalty to our company! It is our pleasure to work with you and to meet your needs. We look forward to your next cleaning!
E
Elaine Laughlin5 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Carly & Brittany did an outstanding job on my home. It was the first cleaning after moving in and the floor was a mess with dust everywhere. The house really shines now.
Price assessment: Great price
Price: $200–250
Services: General housekeeping
Response from the owner · 3 weeks ago
What a wonderful message - THANK YOU for sharing your experience with our company! We are so proud of our team and are grateful of your appreciation of their work and our services!
S
Sheila Watts6 reviewsiTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Fair company and fair pricing. Amazing communication and the cleaners are always on time and care about their work. Will continue to use and recommend. Gabby and Brittany did a great job. Couldn’t be happier.
Price assessment: Great price
Price: $150–200
Positive: Punctuality
Services: General housekeeping
Response from the owner · 2 months ago
We are happy to hear we have provided you with top-notch service! We appreciate the feedback and look forward to your next cleaning!
J
Joseph Steil14 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
