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County Tree Service

Tree service · Blue Island, IL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty47−5.3Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#120 of 129 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 7%
4.7 ★★★★★ 172 Google reviews · 24 photos
91%five-star reviews
4.72★last 12 monthsAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

County Tree Service at a glance

County Tree Service in Blue Island holds a 4.7 rating from 172 reviews, with customers frequently citing prompt scheduling, fair pricing, and thorough cleanup after tree removal and storm damage. Recurring themes include efficient crews and professional communication, though the owner has not replied to any reviews. Common criticisms involve missed appointments, poor coordination, and allegations of using climbing spikes or outsourcing work to unbranded subcontractors.

  • Google rating: 4.7 out of 5 from 172 reviews (91% five-star).
  • Reviews on this page: 172 Google reviews (153 with written comments, 19 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Tree Removal Service serving Blue Island, Illinois.

Data from Google, last updated November 10, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction73Reliability69Craft & service47Value100Momentum100Replies to reviews7Satisfaction: 73 (median 94)Reliability: 69 (median 94)Craft & service: 47 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 7 (median 69)
County Tree ServiceTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.County Tree Service: 73/100 on this factor. Category median: 94.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.County Tree Service: 69/100 on this factor. Category median: 94.B
69
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.County Tree Service: 47/100 on this factor. Category median: 98.C
47
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.County Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.County Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.County Tree Service: 7/100 on this factor. Category median: 69.F
7

Bar = this company · dark tick = category median.

Star ratings

172 Google reviews we collected

  • 5 stars15691%
  • 4 stars53%
  • 3 stars00%
  • 2 stars11%
  • 1 star106%

Praise vs complaints

Phrases our text analysis found in 153 written reviews

  • Praise37796%
  • Complaints154%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1664%
  • Reasonable936%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value8622%
  • Speed & response8020%
  • Quality & results6817%
  • Staff & attitude6617%
  • Would recommend6617%
  • Communication164%
  • Honesty & trust103%

What customers talk about

We read 153 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are professional, easy to work with, friendly, and cleaned up everything meticulously and were very reasonable cost.”
    “I contacted County Tree Service for a tree removal project and received an estimate promptly.”
  • “The quote was outstanding and they came out the next day!”
    “The estimate was competitive, but the repeated scheduling delays, missed appointments, and lack of communication ultimately caused me to look elsewher…”
  • “They did great work, I want to give them a 5 but I can't.”
    “They damaged my fence, downspout, and the yard is a total wreck.”
  • “The owner, really professional and patient man , totally understanding of the amount of stress I was under.”
    “Unless you need cheap removal do not hire these unprofessional and rude workers They were to trim 60 yr old Box Elder The hacks used climbing spikes o…”
  • “Highly recommended, wouldn't hire anyone else for tree removal.”
    “I honestly would have given them a 4/5 stars before it started going downhill.”
  • “These guys beat the competition on price, they’re good communicators and rocked it out to take down my tree.”
    “…etitive, but the repeated scheduling delays, missed appointments, and lack of communication ultimately caused me to look elsewhere for the work.…”
  • “If you are looking for reliable, professional emergency tree removal services in Chicago, I highly recommend County Tree Service.”

People customers mention

  • Brian 22 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired County Tree Service for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

KurtLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

These guys beat the competition on price, they’re good communicators and rocked it out to take down my tree. Thanks!

Great priceTree removal
LindaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Has crew out today for clean up after previous storms & they had to take out a tree, etc. Took them about 5 hours. Excellent hard working crew! I definitely would recommend

TaneshaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They did great work, I want to give them a 5 but I can't. I used their service because they came recommended by my village. They even squeezed me in during a busy storm season. I had an issue receiving a form required and the owner hand delivered the form to my front door.

Great priceTree stump grindingTree stump removalTree removal
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

.Fourth time we have hired them to remove several large old trees in difficult places and grind out a few stumps. They are professional, easy to work with, friendly, and cleaned up everything meticulously and were very reasonable cost. Highly recommended, wouldn't hire anyone else for tree removal.

Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian and Boris and the crew can't thank you enough on the tree removal after the Flossmoor tornado damage on 8/12. The crane service was absolute precision and perfection in such a tight space. Amazing! We have more to do still, and will be hiring you for all our tree service needs in the future as well. Great job!!

Reasonable priceTree removal
Soma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a really good experience working with Brian and his team. I had a big tree that had to be removed due to storm damage. I had a concern about damage to the plants and foliage around the tree but Brian assured me there would be no damage as they would be using a crane to bring down the cut limbs and branches.…

Great priceTree removal

Photos

Customer reviews

4.7 ★★★★★ 172 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kurt JohnsonLocal Guide · 30 reviewsTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys beat the competition on price, they’re good communicators and rocked it out to take down my tree. Thanks!

  • Price assessment: Great price
  • Services: Tree removal
B Hooks1 reviewTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called them to cut my trees after a storm and they tried to price gauge me for a large tree limb that was already on the ground. The crew was at my house already and I asked the owner could he give me a deal since I have had work done with them before. He told me to hold on while he talks to the crew and the crew packed up and just drove off and the guy never called me back. Very unprofessional go with another tree company. He could have at least said no that’s the price vs being unprofessional. They are just looking to take advantage of customers after a storm. Updated due to miss understanding from crew. Customer Service The owner actually came back out to my home after finding out what the crew did. He apologized for his crews actions and was not aware of them not talking with me the day of the tornados. The owner personally worked with me and sent his crews back out to perform the trimming. His efforts to make things better go’s a long way with me in customer service because it shows he cares. Therefore I have to increase my star rating to 4 stars.

  • Price assessment: Great price
  • Services: Tree trimming & pruning
Linda D GentileLocal Guide · 23 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Has crew out today for clean up after previous storms & they had to take out a tree, etc. Took them about 5 hours. Excellent hard working crew! I definitely would recommend

TaneshaLocal Guide · 41 reviewsTotal number of Google reviews Tanesha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did great work, I want to give them a 5 but I can't. I used their service because they came recommended by my village. They even squeezed me in during a busy storm season. I had an issue receiving a form required and the owner hand delivered the form to my front door.

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree stump removal, Tree removal
Patricia Sutter9 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

.Fourth time we have hired them to remove several large old trees in difficult places and grind out a few stumps. They are professional, easy to work with, friendly, and cleaned up everything meticulously and were very reasonable cost. Highly recommended, wouldn't hire anyone else for tree removal.

Samantha Martin3 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian and Boris and the crew can't thank you enough on the tree removal after the Flossmoor tornado damage on 8/12. The crane service was absolute precision and perfection in such a tight space. Amazing! We have more to do still, and will be hiring you for all our tree service needs in the future as well. Great job!!

  • Price assessment: Reasonable price
  • Services: Tree removal
stock trader8 reviewsTotal number of Google reviews stock has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I contacted County Tree Service for a tree removal project and received an estimate promptly. Unfortunately, after that, the experience became very frustrating. I made multiple attempts to schedule the work and was repeatedly told the crew would come within a week or on specific days, but nobody showed up. Each time I followed up, I was given another date and time, yet the work was never performed as scheduled. When the job was finally scheduled, I was later informed that their workers' compensation insurance was expiring and needed to be renewed before the crew could be sent out. While I appreciated being informed of the issue, I was told I would be kept updated. No one arrived, and no update was provided. I had to continue calling for information myself. The estimate was competitive, but the repeated scheduling delays, missed appointments, and lack of communication ultimately caused me to look elsewhere for the work. I cannot comment on the quality of their tree work since the job was never performed, but my experience with scheduling and communication was disappointing.

Soma Das2 reviewsTotal number of Google reviews Soma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a really good experience working with Brian and his team. I had a big tree that had to be removed due to storm damage. I had a concern about damage to the plants and foliage around the tree but Brian assured me there would be no damage as they would be using a crane to bring down the cut limbs and branches. The crew did an excellent job with no damage to my plants and cleaned up thoroughly after they were done. They were very professional. They are also very reasonably and competitively priced. Highly recommend!

  • Price assessment: Great price
  • Services: Tree removal
Steven McClean1 reviewTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had them take down 4 trees and stumps on each corner of my house. The trees were very close, but their service did a great job of protecting the property, and cleaning up after themselves once the job was done. I would hire them again if I needed to!

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree removal
Larry EgnerLocal Guide · 49 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great experience! I had trees that needed to come down asap! They were in a very dangerous location and my wife was very concerned about the damage they could cause! I called Brian and he came out and gave me an estimate! The quote was outstanding and they came out the next day! They did the job safely and quickly! I can’t recommend these guys enough!

  • Price assessment: Great price
  • Services: Tree trimming & pruning, Tree removal

County Tree Service on Google Maps →

Business details