How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECourtesy Air Conditioning & Heating
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 224 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Courtesy Air Conditioning & Heating for 8 kinds of job.
Courtesy Air Conditioning & Heating for a/c system maintenance
Clear ✕All 36 Google reviews tagged “A/C system maintenance” · showing 20
Brad & David thank you. Very pleased , quick response, knowledgeable staff, competitive pricing.
As always Brad delivered. Called to get my AC serviced and ready for the summer. Brad worked around my work schedule, got me on the schedule, came out and handled business as usual. Always a pleasure!
It was a pleasure meeting Mike. Professionalism is on point and he explained everything concerning my AC where I understood
Great customer service starting with the scheduling of A/C service to the actual service and repair. Mike was very helpful and offered preventative maintenance tips.
I had a hiccup in my schedule and the professional I worked with (Brad) was extremely understanding. Thank you for your professionalism and consideration.
Very good
I have done business with courtesy air conditioning for several years now and have been very happy with their service.
Brad is not only an excellent HVAC man, but a genuine good man, all around. I feel fortunate that I found him and couldn’t recommend anyone more highly.
Mike was very professional and took the time to explain the A/C maintenance. Would definitely use them again.
Mike cleared the problem with our AC and showed me how to maintain for future problems. Great honest business. Very reasonable pricing.
Honest work. Responded quickly. We are repeat users.
I contacted this company after seeing they were locally owned and had been in business for many years. They were able to schedule a repair for my HVAC system for the same day. While refilling the coolant in the compressor, he explained how everything worked and how the parts typically fail or lose coolant over time…
Upstairs AC system completely replaced. Excellent service from start to finish.
Courtesy A/C has been my service for close to 20 years and I think the world of them. They are super responsive and appreciate their customers.
Great experience, knowledgeable and no nonsense.
Even though they told me they don't deal with the kind of hard galvanized duct work I have in my attic (I can understand why) they set up an appointment and came out the next day. Checked out the blower, inspected the repairs I had done, fixed the float switch which was broken, and answered all my questions about my…
Have used Courtesy Air for many years. Brad could tell simply by the sound it was making that it was overcharged with freon. And it was!! Service has always been on time. Professional, courteous, and explained clearly so that I understood exactly what was going on. Highly recommend this company..and Brad.
Just used them again as I rely on them for multiple properties and as always, Brad and his team provide great service at fair pricing. Will continue to use Courtesy AC anytime the need arises.
We have used Courtesy Air a few times and the service has always been great. They are honest and fair and in todays environment that is a lot. Barry Lazzeroni
Excellent customer service; excellent AC maintenance. Communicated throughout the process, on-time and prepared. Will recommend them to anyone needing AC and furnace service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 53 | $227–$684 |
| A/C system maintenance | 36 | $83–$351 |
| HVAC system maintenance | 25 | $114–$432 |
| Repair HVAC | 15 | $78–$845 |
| Install AC | 15 | $1.6k–$3.7k |
| HVAC system repair | 11 | $209–$1.2k |
| Heating system repair | 7 | $188–$880 |
| Heating system installation | 6 | $1.4k–$2.4k |