Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Customers consistently praise the company for rapid response times, including same-day and weekend service, along with knowledgeable technicians who provide clear explanations. Reviewers highlight reasonable pricing and competitive quotes compared to other contractors, noting that staff often identify root causes effectively. While most feedback is positive, a minority of complaints cite scheduling delays where promised arrival windows were missed or extended significantly.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
224 Google reviews we collected
Phrases our text analysis found in 195 written reviews
Price verdicts customers left with their Google review
Middle half of what 13 customers paid ($114–$2.5k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We came home to a hot house and Courtesy quickly responded and got our AC up and running.”
“Fast friendly service every time I have called them.”
“Awesome folks, great service, showed me all about what they did and how to take care of it myself going forward.”
“After a terrible experience with another AC company, Courtesy was honest and helpful!”
“If you are wondering which business to go to, I highly recommend Courtesy Air.”
“Fast, reliable and affordable services and equipment pricing.”
“Being a single mom, it's hard to find people you can trust and won't overcharge because of a lack of knowledge.”
“In the past I've dealt mainly with Brad, who I trust and gain lots of knowledge from, but today a gentleman named Willie helped to resolve my heater issues.”
“with Courtesy A/C conducted a checkup on my air conditioning systems, explained his findings, and provided great suggestions on how to keep my system…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Courtesy Air Conditioning & Heating for 8 kinds of job. Pick one to see what they paid and said.
We came home to a hot house and Courtesy quickly responded and got our AC up and running. Great service and customer loyalty.
Gilbert was amazing. We usually have Mike. We love this team!! Our go to service team!!
Quick service, friendly and amazing pricing! Brad always goes above and beyond to get the job done quickly and efficiently. Also installed the highest quality parts
Amazing service!!! There aren’t enough stars for this company. Service was great and tech was very knowledgeable. Will definitely be recommending to my friends and family.
I called and received same day top notch service. Thankyou for great service and attention
Courtesy was incredibly responsive and fixed my issue within a few hours of my call. Saved my ceilings!
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 53 | $227–$684 |
| A/C system maintenance | 36 | $83–$351 |
| HVAC system maintenance | 25 | $114–$432 |
| Repair HVAC | 15 | $78–$845 |
| Install AC | 15 | $1.6k–$3.7k |
| HVAC system repair | 11 | $209–$1.2k |
| Heating system repair | 7 | $188–$880 |
| Heating system installation | 6 | $1.4k–$2.4k |
5.0 ★★★★★ 224 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We came home to a hot house and Courtesy quickly responded and got our AC up and running. Great service and customer loyalty.
Gilbert was amazing. We usually have Mike. We love this team!! Our go to service team!!
Thanks Beth! Happy to help
Quick service, friendly and amazing pricing! Brad always goes above and beyond to get the job done quickly and efficiently. Also installed the highest quality parts
Fast friendly service every time I have called them. Pricing is reasonable.
Thanks for the kind words Lee, happy to help!
Amazing service!!! There aren’t enough stars for this company. Service was great and tech was very knowledgeable. Will definitely be recommending to my friends and family.
I called and received same day top notch service. Thankyou for great service and attention
Thanks for the great review, glad we could help!!
Called on a Sunday afternoon and within a short time they had a technician out. He was knowledgeable and professional. Fortunately it was a quick fix. Huge relief. Highly recommend this company.
Thanks for the review Katie!
Amazing service and explanations. Highly recommend!
Thanks Clint!!
Courtesy was incredibly responsive and fixed my issue within a few hours of my call. Saved my ceilings!
Thanks for the review Chris!
Fast, reliable and affordable services and equipment pricing. And great advice.
Thanks for calling us and for the kind words. Happy to help!
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
