Air conditioning contractor · Houston, TX · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 60 heat pump installation servicesiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★210 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$1.5ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Hage Energy five stars based on 210 reviews, with the owner responding to 98% of them. Customers frequently praise the company for punctuality, professional communication, and competitive pricing for air conditioning repairs, installations, and maintenance. Recurring themes include quick emergency response, detailed explanations of system issues, and thorough workmanship. No consistent pattern of criticism appears in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 210 reviews (97% five-star).
Reviews on this page: 210 Google reviews (175 with written comments, 4 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 19, 2026.
Service: Heat Pump Installation Service serving Houston, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other heat pump installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Hage EnergyHeat Pump Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hage Energy: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hage Energy: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hage Energy: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hage Energy: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hage Energy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hage Energy: 100/100 on this factor. Category median: 70.A
100
Bar = this company · dark tick = category median.
Star ratings
210 Google reviews we collected
5.0of 5
5 stars20497%
4 stars63%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 175 written reviews
100%praise
Praise421100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price857%
Reasonable643%
Overpriced00%
Not sure00%
$1.5k+243% vs typical heat pump installation services
Middle half of what 11 customers paid ($677–$2.5k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10024%
Speed & response8520%
Would recommend6616%
Quality & results6415%
Price & value5613%
Communication338%
Honesty & trust194%
What customers talk about
We read 175 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I interviewed five contractors for this multifaceted job, and Hage was by far the most knowledgeable and reasonably priced of them all.”
“The crew led by Hector was amazing and worked efficiently, were respectful of my home, wore shoe covers, put down slip proof runners on steps and insi…”
“After having the opportunity to experience the positive services from going on 12 years, I would recommend HAGE Energy.”
“All in all a great experience and value for the money.”
“The response time was fast, the pricing was reasonable, and the work was done efficiently and professionally.”
“The office was professional when calling me prior to the appointment and Raj arrived early for the appointment which was fantastic and communicated in advance.”
“A trusted company with a complete team proving their professional job performance.”
People customers mention
Hadi14 reviews
Trane9 reviews
Hector7 reviews
Jeremy5 reviews
Elhage4 reviews
Danielle3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hage Energy for 8 kinds of job. Pick one to see what they paid and said.
AAna14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I chose Hage Energy to replace my condenser, located on the roof of my condominium (two story), and my air handler that is in the ceiling of my bathroom. I interviewed five contractors for this multifaceted job, and Hage was by far the most knowledgeable and reasonably priced of them all. I’m so appreciative of…
Paid $2,000+Reasonable price
CCherilyn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This would be my second purchase from HAGE Energy. A trusted company with a complete team proving their professional job performance. I appreciate the thorough explainations from questions asked concerning efficiency of new HVAC and price of units. After having the opportunity to experience the positive services…
Paid $2,000+Great priceInstallationInstall thermostatInstall AC
BBill4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★
Hage Energy performed maintenance and identified some needed additional work. Overall, the work was performed timely and professionally.
Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenance
ZZavier4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Crew very professional! This statement covers everything! I am grateful to have found Hage Energy. Thanks Hadi Elhage
Paid $1,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
BBoulos1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I came home this evening to find that my AC wasn’t working, so I called Hage Energy. They were able to schedule a service call within just one hour, which was a huge relief.
The technician arrived on time, was very professional, and quickly diagnosed the issue. It turned out my drain line was clogged. He thoroughly…
Paid $200–300Great priceHVAC system repairA/C system repairRepair HVAC
EEliasLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Hage Energy is our preferred vendor for air conditioning and heating repairs, installation, and maintenance. Hadi and his team do an outstanding job explaining the details on every project, and they are very professional, quickly responsive in case of an emergency, and the pricing is always affordable and very…
Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
I chose Hage Energy to replace my condenser, located on the roof of my condominium (two story), and my air handler that is in the ceiling of my bathroom. I interviewed five contractors for this multifaceted job, and Hage was by far the most knowledgeable and reasonably priced of them all. I’m so appreciative of Hadi Elhage for patiently answering my many questions and for Hector and his team for a most professional installation! Hage Energy is a wonderful company to work with!
Price assessment: Reasonable price
Price: $2,000+
Response from the owner · a month ago
Thank you Ana so much for the wonderful review and for choosing Hage Energy for your condominium HVAC replacement. We truly appreciate the trust you placed in us, especially after carefully evaluating several HVAC contractors for such a unique project. Replacing a rooftop condenser and a ceiling-mounted air handler (Fur-down) requires careful planning and installation, and we’re glad we could make the process straightforward for you.
It was a pleasure answering your questions and helping you choose the right system for your home. I’ll also make sure Hector and our installation team know how much you appreciated their work. Thank you again for trusting Hage Energy for your heating and air conditioning needs in Houston. We greatly appreciate your business and your recommendation!
Hadi Elhage, Hage Energy
G
G OConnorLocal Guide · 19 reviewsiTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
My experience with Hage Energy was excellent. Our AC stopped working due possibly to a lightning strike and Raj assisted in getting it back running, checking current condition, and making recommendations to prevent future occurrences. The office was professional when calling me prior to the appointment and Raj arrived early for the appointment which was fantastic and communicated in advance. Raj demonstrated his professionalism by educating me on everything he was doing and ultimately made recommendations to install surge protectors on the AC compressor and the furnace. He also noted that the water overflow pan should have an automatic shut off sensor to ensure if clogged would not cause significant damage to the house. All in all a great experience and value for the money. Even the invoice came with many photos showing the work accomplished for our future reference. Thanks to Hage Energy - you have a gem in your technician named Raj!
Price assessment: Reasonable price
Price: $1,000–1,200
Services: HVAC system repair, HVAC system maintenance
Response from the owner · 3 months ago
Thank you so much for taking the time to leave such a detailed review! We truly appreciate your trust in Hage Energy.
We’re glad Raj was able to diagnose the issue after the suspected lightning strike, restore your air conditioning system, and explain everything throughout the service call. We believe every HVAC repair should include clear communication, honest recommendations, and thorough documentation so homeowners can make informed decisions.
Thank you for mentioning our office staff, prompt scheduling, and the detailed invoice with photos. We also appreciate your recognition of Raj’s recommendations for HVAC surge protection and a condensate overflow safety switch; Both are valuable upgrades that help protect air conditioning and heating systems from costly future damage.
Thank you again for choosing Hage Energy for your AC repair and HVAC service needs. We’ll be sure to share your kind words with Raj. We look forward to serving you whenever you need air conditioning repair, heating service, HVAC maintenance, or indoor comfort solutions in the Houston area.
C
Cherilyn Lantrip5 reviewsiTotal number of Google reviews Cherilyn has written across all businesses on Google Maps, not just this one.
This would be my second purchase from HAGE Energy. A trusted company with a complete team proving their professional job performance. I appreciate the thorough explainations from questions asked concerning efficiency of new HVAC and price of units. After having the opportunity to experience the positive services from going on 12 years, I would recommend HAGE Energy.
Cherilyn, thank you so much for your continued trust and for choosing Hage Energy again! It truly means a great deal to us that you’ve relied on our team for nearly 12 years.
We’re grateful for your kind words about our professionalism, honest recommendations, and the time we take to explain HVAC efficiency, equipment options, and pricing so you can make the best decision for your home. Our goal is to provide every homeowner with quality workmanship and a stress-free experience from start to finish.
Thank you for recommending Hage Energy. It has been our pleasure serving you in the Tanglewood, Briargrove, and Galleria area, and we look forward to being your trusted HVAC company for many years to come!
Best regards,
Hadi Elhage & the Hage Energy Team
K
Kathy Behrendt3 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
I had anA/C company that did the initial work in my home which I gutted and wasn’t happy with their work. I had a second company come out for a consultation and they were good, but I was impressed by Hage Energy . Hage Energy came out explained what needed to be done and in basically two days fixed all three units to where they are working optimally. The new unit is whisper quiet and I am very happy. Can’t even begin to tell you how different it is now. The crew led by Hector was amazing and worked efficiently, were respectful of my home, wore shoe covers, put down slip proof runners on steps and inside my home, and cleaned up everything afterwards. All the things they did were done right, not slip shod. I would highly recommend this company to service your A/C.
Response from the owner · 4 months ago
Thank you for taking the time to share your experience and for trusting Hage Energy with your HVAC project in Memorial. We are honored that you chose us after meeting with other air conditioning companies.
Our goal is always to provide honest recommendations, quality workmanship, and long-term solutions that maximize comfort, efficiency, and reliability. We’re thrilled to hear that all three systems are now operating optimally and that you’re enjoying the performance and quiet operation of your new unit.
I’ll be sure to share your kind words with Hector and the entire installation team. We take great pride in treating every home with respect by using floor protection, shoe covers, and maintaining a clean work environment from start to finish.
Thank you for recognizing our attention to detail and commitment to doing the job right. We truly appreciate your recommendation and look forward to being your trusted HVAC company for air conditioning service, repair, maintenance, and system replacements in the Memorial and Houston areas for many years to come.
Best regards,
Hadi Elhage & the Hage Energy Team
G
Gregory Boyajian10 reviewsiTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
I can't say enough about Hage Energy. Our AC went out in the middle of a Houston summer, and the first company we called told us it would take 10 days for the replacement part to arrive.
I called Hage Energy after hours hoping to get a second opinoin, and the owner picked up. He walked me through a few questions and had me send some pictures and knew exactly what the issue was. He had the part within 48 hours. The total cost of the repair came in $500 less than the competing quote. The technician who came out to do the repair (Jeremy) was awesome. Hage Energy is the kind of local HVAC company that's hard to find: competent, honest, and genuinely invested in the customer. I won't call anyone else.
Response from the owner · 4 months ago
Gregory, thank you for the outstanding review and for trusting Hage Energy with your air conditioning repair.
When an AC system fails during a Houston summer, we know homeowners need fast answers and honest solutions, not long delays and unnecessary costs. I'm glad we were able to diagnose the issue quickly, source the part within 48 hours, and save you money compared to the original quote.
Thank you for recognizing Jeremy's work as well. Our entire team is committed to providing expert HVAC service, transparent recommendations, and quality repairs for homeowners in Southgate, West University Place, Bellaire, and throughout the Houston area.
We truly appreciate your support of a local, family-owned HVAC company. Reviews like yours mean a lot to us, and we're honored to be your trusted choice for air conditioning, heating, indoor air quality, and energy-efficiency services for years to come.
Thank you again, Gregory!
Hadi Elhage, Owner
Hage Energy
B
Bill Mearse4 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Hage Energy performed maintenance and identified some needed additional work. Overall, the work was performed timely and professionally.
Price assessment: Reasonable price
Price: $1,000+
Services: HVAC system repair, HVAC system maintenance
Response from the owner · 6 months ago
hank you for your continued trust in Hage Energy and for being a valued maintenance member - We truly appreciate your loyalty and repeat business here in Houston.
We’re glad to hear our team delivered timely and professional HVAC maintenance. Our goal on every visit is not only to keep your system running efficiently, but also to proactively identify any issues early so you can avoid costly breakdowns, especially with Houston’s demanding climate.
We understand a 4-star experience means there’s still room for improvement, and we take that seriously. We’re always refining our process to deliver a true 5-star HVAC service experience, from maintenance to repairs and system performance.
If there’s anything we can do to elevate your experience further, don’t hesitate to reach out - We’re here to help.
Thank you again for choosing Hage Energy for your HVAC maintenance and comfort needs in Houston!
Z
Zavier Boutte4 reviewsiTotal number of Google reviews Zavier has written across all businesses on Google Maps, not just this one.
Thank you, Zavier; We truly appreciate your trust in Hage Energy.
It was a pleasure installing your new Trane condenser and air handler, and addressing the ductwork to ensure proper airflow and overall system performance. Our goal is always to deliver professional, high-quality HVAC solutions that improve comfort, efficiency, and long-term reliability.
We’re grateful you chose us and look forward to being your go-to HVAC team here in Houston for years to come.
Hadi Elhage
Hage Energy
B
Boulos Lion1 reviewiTotal number of Google reviews Boulos has written across all businesses on Google Maps, not just this one.
I came home this evening to find that my AC wasn’t working, so I called Hage Energy. They were able to schedule a service call within just one hour, which was a huge relief.
The technician arrived on time, was very professional, and quickly diagnosed the issue. It turned out my drain line was clogged. He thoroughly cleaned the entire drain pan, cleared the drain line, and applied the necessary treatment. Within about 30 minutes, my AC was up and running again.
I’m extremely happy with the service I received. The response time was fast, the pricing was reasonable, and the work was done efficiently and professionally. I would definitely recommend Hage Energy and will be using them again in the future.
Price assessment: Great price
Price: $200–300
Services: HVAC system repair, A/C system repair, Repair HVAC, A/C preventive maintenance
Response from the owner · 6 months ago
Thank you for the great review and for trusting Hage Energy with your air conditioning service in Bellaire, TX. We understand how stressful it is to come home to an AC not working, especially in the Houston heat—so we make it a priority to provide fast, same-day HVAC service whenever possible.
We’re glad our technician was able to quickly diagnose the clogged drain line, perform a thorough cleaning of the drain pan, and restore your system back to proper operation. Situations like these are common in the Houston area, and regular maintenance can help prevent unexpected breakdowns and water issues.
At Hage Energy, we take pride in delivering prompt response times, honest pricing, and professional HVAC repair and maintenance services across Bellaire and the greater Houston area.
We truly appreciate your recommendation and look forward to being your go-to company for AC repair, maintenance, and indoor comfort solutions in the future.
J
John Falco9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
We had an outstanding experience with Raj at Hage Energy.
After dealing with a lot of uncertainty and mixed messages from other companies, Raj came out and gave us one of the most thorough, honest, and reassuring service experiences we’ve had in a long time.
He is clearly extremely knowledgeable about Trane variable-speed systems and was able to explain everything in a way that actually made sense without being alarmist or pushy. He took the time to carefully review system history, check non-critical codes, explain what they meant, reset the diagnostic baseline appropriately after recent electrical work, and walk us through what was truly worth monitoring versus what was not a real concern.
What stood out most was his professionalism, experience, and ability to communicate. He did not try to upsell us or scare us into unnecessary repairs. Instead, he gave us a realistic plan, explained the best-case / middle-case / worst-case scenarios honestly, and made it clear that the goal is to keep the system operating correctly long-term rather than constantly chasing problems.
He also took time to educate us on proper homeowner maintenance, including how to safely rinse the outdoor condenser coil without damaging the fins, and he explained why certain settings (like humidity targets and airflow) can affect system behavior. That kind of teaching mindset is rare and very appreciated.
I also really appreciate that HAGE offers different membership/service plan options depending on your needs, which makes it easier to stay proactive with maintenance and service rather than only calling when something is wrong. That kind of structure gives a lot of peace of mind as a homeowner. It’s honestly a great value.
Most importantly, Raj made us feel like we were in competent hands. He was calm, thorough, highly experienced, and clearly takes pride in doing things the right way. It is easy to see why Hage values him so highly.
If you have a higher-end HVAC system, especially a Trane variable-speed unit, Raj is exactly the kind of technician you want working on it.
Highly recommend Raj and Hage Energy.
Price assessment: Great price
Price: $1–100
Services: HVAC system repair, HVAC system maintenance, Cleaning, A/C preventive maintenance, A/C filter replacement
Response from the owner · 7 months ago
Thank you for taking the time to share your experience. We truly appreciate your trust in Hage Energy.
We’re glad to hear that Raj was able to step in and provide clarity after the uncertainty you were dealing with. At Hage Energy, our goal is to deliver honest diagnostics, clear communication, and high-quality HVAC service so homeowners can make confident decisions about their air conditioning and heating systems.
Raj is a key part of our team here in Houston, and we take pride in making sure every technician is trained to thoroughly evaluate the system, explain findings in a straightforward way, and recommend solutions that are actually needed - nothing more, nothing less.
Your feedback reinforces exactly what we strive for every day: reliable HVAC service, professional technicians, and long-term comfort for our customers.
If you ever need anything in the future, whether it’s AC repair, heating service, or preventative maintenance, our team is always here to help.
Thank you again for choosing Hage Energy.
R
Rami Tamir9 reviewsiTotal number of Google reviews Rami has written across all businesses on Google Maps, not just this one.
Having a properly selected and installed HVAC system is critical for both comfort and the health of the home. My search for a licensed, highly experienced company ended when I met Hage Energy.
From the start, their expertise was clear. Their professionalism, knowledge, and attention to detail gave me full confidence that the system was designed and installed the right way. I highly recommend them.
Response from the owner · 8 months ago
Rami, thank you very much for the thoughtful review and for placing your trust in me and the entire Hage Energy team.
In Houston, selecting and installing the right HVAC system is one of the most important investments a homeowner can make for comfort, efficiency, and long-term home health. We take great pride in designing systems correctly from day one and making sure every installation meets the highest professional standards.
It truly means a lot to hear that our experience, attention to detail, and professionalism stood out during your project. My team and I remain committed to delivering dependable air conditioning and heating solutions for Houston homeowners who expect quality done the right way.
We sincerely appreciate your recommendation and are always here for any future AC service, maintenance, or indoor air quality needs.
Thank you again,
Hadi Elhage
