How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECourtesy Air Conditioning & Heating
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 224 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Courtesy Air Conditioning & Heating for 8 kinds of job.
Courtesy Air Conditioning & Heating for a/c system repair
Clear ✕All 53 Google reviews tagged “A/C system repair” · showing 20
We came home to a hot house and Courtesy quickly responded and got our AC up and running. Great service and customer loyalty.
Fast, reliable and affordable services and equipment pricing. And great advice.
Brad responded promptly and replaced my evaporator and compressor as scheduled.
Great experience! I called and they fit us in the next day. David was great and obviously knew what he was doing. Got our AC cooling again in about 20 minutes and the pricing was very reasonable. Will be using them again!
Called Courtesy Air late in the evening and they were able to come out the next morning. Mike was great, very professional, and showed me exactly what needed to be replaced and why. Will use them again in the future. Adding to my previous review, experienced a separate issue with my AC. Contacted Brad on a Sunday…
It was a pleasure meeting Mike. Professionalism is on point and he explained everything concerning my AC where I understood
Did a good job fixing my AC, they were responsive and at a reasonable price.
Great service, will call anytime I have hvac service.
Friendly, professional service. Very detailed explanation of service done. I have enjoyed using this company for more than 20 years.
They were on time and professional. Prices high nowadays for every business. Recommended
Once again, Brad and crew do an amazing job! He came out after hours within 30 minutes and diagnosed and fixed our problem right away. He is always extremely helpful and super knowledgeable about his work! Clearly one of the best AC companies in Houston! ***** An amazing AC repair company! Brad came out on a Friday…
Courtesy A/C has been my service for close to 20 years and I think the world of them. They are super responsive and appreciate their customers.
Even though they told me they don't deal with the kind of hard galvanized duct work I have in my attic (I can understand why) they set up an appointment and came out the next day. Checked out the blower, inspected the repairs I had done, fixed the float switch which was broken, and answered all my questions about my…
Excellent service-- very professional and...same day. Will be calling again for all my AC service and repairs.
I’ve used Courtesy Air multiple times. Very responsive, quick, and affordable.
I worked with Brad. He was helpful. I tend To ask a lot of questions because I am genuinely curious about most things. Brad was knowledgeable and cheerfully answered all my questions. I appreciate working with a professional who generously shares his knowledge
I called Courtesy Air Conditioning and Heating on Friday afternoon after my A/C unit had started leaking through my ceiling. I had already received an outrageous quote from one of the “big guys” and called Courtesy for a second opinion after reading their great reviews. Brad came out within the hour, assessed the…
Brad is Amazing!! Our A/C was out on Sunday and we were dying of heat. I called and not only did he pick up he was out to our house in an hour and fixed our fried capacitor and wiring to the compressor. I’m not a 1st time customer as he has helped us in similar fashion EVERY time! True professional!!
My first time using Courtesy's service and I was greatly impressed! Same day service and fixed my AC problem extremely quick. They were incredibly professional and friendly through the entire process. I will be definitely be using them again.
This company was recommended by my neighbour and I am very glad I first called them. I was able to get an appointment for the same day, and the tech arrived on time and fixed the issue with my air conditioner unit. Very professional and I highly recommend it.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 53 | $227–$684 |
| A/C system maintenance | 36 | $83–$351 |
| HVAC system maintenance | 25 | $114–$432 |
| Repair HVAC | 15 | $78–$845 |
| Install AC | 15 | $1.6k–$3.7k |
| HVAC system repair | 11 | $209–$1.2k |
| Heating system repair | 7 | $188–$880 |
| Heating system installation | 6 | $1.4k–$2.4k |