How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECourtesy Air Conditioning & Heating
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 224 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Courtesy Air Conditioning & Heating for 8 kinds of job.
Courtesy Air Conditioning & Heating for a/c system repair
Clear ✕All 53 Google reviews tagged “A/C system repair” · showing 40
We came home to a hot house and Courtesy quickly responded and got our AC up and running. Great service and customer loyalty.
Fast, reliable and affordable services and equipment pricing. And great advice.
Brad responded promptly and replaced my evaporator and compressor as scheduled.
Great experience! I called and they fit us in the next day. David was great and obviously knew what he was doing. Got our AC cooling again in about 20 minutes and the pricing was very reasonable. Will be using them again!
Called Courtesy Air late in the evening and they were able to come out the next morning. Mike was great, very professional, and showed me exactly what needed to be replaced and why. Will use them again in the future. Adding to my previous review, experienced a separate issue with my AC. Contacted Brad on a Sunday…
It was a pleasure meeting Mike. Professionalism is on point and he explained everything concerning my AC where I understood
Did a good job fixing my AC, they were responsive and at a reasonable price.
Great service, will call anytime I have hvac service.
Friendly, professional service. Very detailed explanation of service done. I have enjoyed using this company for more than 20 years.
They were on time and professional. Prices high nowadays for every business. Recommended
Once again, Brad and crew do an amazing job! He came out after hours within 30 minutes and diagnosed and fixed our problem right away. He is always extremely helpful and super knowledgeable about his work! Clearly one of the best AC companies in Houston! ***** An amazing AC repair company! Brad came out on a Friday…
Courtesy A/C has been my service for close to 20 years and I think the world of them. They are super responsive and appreciate their customers.
Even though they told me they don't deal with the kind of hard galvanized duct work I have in my attic (I can understand why) they set up an appointment and came out the next day. Checked out the blower, inspected the repairs I had done, fixed the float switch which was broken, and answered all my questions about my…
Excellent service-- very professional and...same day. Will be calling again for all my AC service and repairs.
I’ve used Courtesy Air multiple times. Very responsive, quick, and affordable.
I worked with Brad. He was helpful. I tend To ask a lot of questions because I am genuinely curious about most things. Brad was knowledgeable and cheerfully answered all my questions. I appreciate working with a professional who generously shares his knowledge
I called Courtesy Air Conditioning and Heating on Friday afternoon after my A/C unit had started leaking through my ceiling. I had already received an outrageous quote from one of the “big guys” and called Courtesy for a second opinion after reading their great reviews. Brad came out within the hour, assessed the…
Brad is Amazing!! Our A/C was out on Sunday and we were dying of heat. I called and not only did he pick up he was out to our house in an hour and fixed our fried capacitor and wiring to the compressor. I’m not a 1st time customer as he has helped us in similar fashion EVERY time! True professional!!
My first time using Courtesy's service and I was greatly impressed! Same day service and fixed my AC problem extremely quick. They were incredibly professional and friendly through the entire process. I will be definitely be using them again.
This company was recommended by my neighbour and I am very glad I first called them. I was able to get an appointment for the same day, and the tech arrived on time and fixed the issue with my air conditioner unit. Very professional and I highly recommend it.
Have used Courtesy Air for many years. Brad could tell simply by the sound it was making that it was overcharged with freon. And it was!! Service has always been on time. Professional, courteous, and explained clearly so that I understood exactly what was going on. Highly recommend this company..and Brad.
I’ve used Courtesy Air for years. These guys are professional and extremely knowledgeable regarding all things related to A/C and heating systems. I have referred them to friends often. First class group of hard workers! Highly recommend Courtesy Air!
Brad was excellent! We were having air conditioning issues during the summer in Houston and needed help quickly. Not only was he able to make time for us the same day we called him, but he also fixed the issue within an hour. He did a thorough inspection of our AC unit, found the issue, and fixed it. I especially…
Very honest service! Locally owned as well.
Fitted me in the same day even though they were fully booked. Persevered for 3 hrs until they figured out my problem and took care of it instead of just saying "replace the whole thing". Above all that, they're a pleasure to deal with. Highly recommended!
What an amazing experience with a great set of people! Called the company and spoke with Brad. Extremely professional and asked a lot of questions to better understand my needs. Next day, Mike the technician came over and assessed, educated me, and fixed my system. Awesome work from good people. Thank you!
Amazing service and professionalism. Not trying to upsell expensive equipment either. I would recommend them to all my friends and family!
Excellent service. Honest repairs. Reasonable prices
These guys are simply the best. They do what they say they are going to do. They’re on time. They’re incredibly responsive. They’re easily the most knowledgeable A/C company I’ve ever worked with. They’re very fairly priced, but still do incredible work. I can’t say enough positive about them. They have a customer for life with me!
This company is amazing…..they truly believe in customer service. They called with an eta and was here on time. My issue today ended up just being a circuit breaker that needed to be reset. They did not charge me for the call - even after I asked to pay something for their time. I have used this company for…
Service was prompt and professional- and best of all, my AC works again!
Courtesy is simply the best. To say they're responsive is an understatement. On a hot summer day I was having AC issues, and called other local AC repair companies. Best they could do was 2-3 days out which is what I expected (After all, it is the height of the summer and AC issues are common). Courtesy, fit me in…
Wonderful customer service and really cares about their customers.
Jeremey came out to look at our AC, he was quick and efficient at working to the root problem. He explained everything to me and showed me exactly where the issue was with our AC unit. He had the parts in his truck and was able to fix everything during his visit. I will be using them again for anything!
Absolutely outstanding from a consumer experience to execution on the repair. After a nightmarish experience with Abacus, who attempted to charge 6k at a minimum, we fortunately found Brad and Courtesy to restore the unit to a better condition than ever for a fraction of the cost. Will definitely use Courtesy for…
We've used Courtesy A/C and Heating for years! They're quick to respond and very knowledgeable. Wouldn't call anyone else!
Great service. Super honest and reliable, I just wish this company did more than AC as I would hire them for all my home repairs.
Very good service at fair price. I really appreciated the professionalism and behavior of the technician. They showed up on time and fixed the issue in a few minutes. Definitely recommend.
Our AC stopped blowing cold air. Called Courtesy AC on a Saturday morning and they had someone out that afternoon. Mike evaluated the problem and explained the issue. Bearings going out and causing the compressor to overheat flipping the breaker. He didn't have the motor in stock but said he'd get it Monday and…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 53 | $227–$684 |
| A/C system maintenance | 36 | $83–$351 |
| HVAC system maintenance | 25 | $114–$432 |
| Repair HVAC | 15 | $78–$845 |
| Install AC | 15 | $1.6k–$3.7k |
| HVAC system repair | 11 | $209–$1.2k |
| Heating system repair | 7 | $188–$880 |
| Heating system installation | 6 | $1.4k–$2.4k |