Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Cowleys Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Cowleys Pest Services

Manville, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 70 bee removal services · 5.0★ from 635 Google reviews

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Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cowleys Pest Services is better than 97% of bee removal services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cowleys Pest Services is better than 98% of bee removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cowleys Pest Services is better than 100% of bee removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cowleys Pest Services is better than 86% of bee removal services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cowleys Pest Services is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cowleys Pest Services is better than 100% of bee removal services.A
100

Reviews for your job

Customers hired Cowleys Pest Services for 8 kinds of job.

Cowleys Pest Services for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Termite inspection”

Youssef9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Extremely professional on time very knowledgeable made me and the crew feel safe, uncomfortable given the fact that we’re dealing with multiple snakes, And very accommodating

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt professional service.

Paid $200+Reasonable priceTermite inspection
HollyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have an annual termite contract with Cowleys. We had Russel do our inspection today. He was very pleasant and professional. Russel did a careful inspection inside and out and thankfully found no termite infestation. He gave us some advice about how to prevent further problems. Highly recommended!

Reasonable priceTermite inspection
Kristin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had Cowley’s out today for a pest, mosquito and tick treatment. This is the second time Steven has come out and the second time I have had such a positive experience with him. He’s friendly, honest and thorough. He answered all of my questions and explained everything he would be doing (and why he could not spray…

Great priceHome inspectionTermite inspectionGeneral pest inspection
Willie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly and knowledgeable.

Rodent exterminationTermite inspectionGeneral pest inspection
NickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve used Cowleys for various services and they do a fine job very thorough and very diligent

Paid $200+Reasonable priceTermite inspectionTermite extermination
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

I wasn't home and only an outside walk around was performed. Cowley's has kept us bug free so far.

Paid $200+Reasonable priceTermite inspection
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Former Marine Kevin was courteous very professional and a joy to talk to. Thank you for your services to this country and my home. Regards Alan Sakowsky

Paid $200+Reasonable priceRodent exterminationTermite inspectionTermite extermination
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin is always very nice and thorough with his job

Termite inspection
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

JUANAdid a great job He also answered questions I am very happwuth his service.

Not sureHome inspectionTermite inspectionCockroach extermination
Charlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was very knowledgeable and thorough. Very satisfied with the services performed today.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at Crowley’s Pest Control from the Call center staff, salesman and technician were extremely capable, professional, polite, thorough and easy to work with. This is a hometown business you can trust. I highly recommend them.

Termite inspection+ Quality
Gerry4 months ago★★★★★

Rating only, no written review.

Termite inspection
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceTermite inspection
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionTermite inspectionBug & insect extermination
Richard13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionTermite inspectionGeneral pest inspection

Price

$282+143% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 69%Overpriced 3%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection71$56–$141
Rodent extermination45$76–$246
General pest inspection39$56–$131
Bug & insect extermination26$63–$153
General wildlife removal25$214–$426
Hornet & wasp extermination23$124–$323
Ant extermination21$63–$246
Termite inspection16$131–$282

Compare with

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