Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers for Cowleys Pest Services in Manville, NJ, report a perfect five-star rating across 635 reviews, with the owner responding to 99% of feedback. Customers frequently highlight the professionalism, punctuality, and thoroughness of technicians who clearly explain pest issues and treatment methods. Recurring themes include effective handling of insects and snakes, as well as transparent communication during visits. However, isolated lower-rated comments criticize unexpected inspection fees after free estimates and instances of technicians tracking dirt into homes.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
635 Google reviews we collected
Phrases our text analysis found in 394 written reviews
Price verdicts customers left with their Google review
Middle half of what 69 customers paid ($105–$426) · gold mark = category median.
How often each topic comes up in the written reviews
We read 394 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was friendly, communicative and proactively supportive.”
“He was thorough and took his time explaining the types of gnats/flies I was seeing in my home, while providing me with great advice on how to prevent…”
“Billy was also great in explaining what he would be doing before he started the work.”
“Noticed carpenter ant damage, took care of the problem immediately, and will follow up in 2 weeks.”
“I’ll remain a loyal customer of Cowley’s and I highly recommend their work.”
“He was also transparent and noted that heck, sometimes in this part of the country, fruit flies are a thing homeowners deal with, and it wasn’t becaus…”
“Cowleys also let's me make affordable payment plans each month.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Cowleys Pest Services for 8 kinds of job. Pick one to see what they paid and said.
Tim did an excellent job. He was friendly, communicative and proactively supportive.
We had wasps nest under the siding that needed to be taken care of. Billy from Cowley did an excellent job. Looks like the treatment went well since I am not seeing any wasp activity anymore. Thank you Billy for job well done!! Billy was also great in explaining what he would be doing before he started the work. We…
These folks did a fantastic job again. This is a pest service you can count on. Very professional company
Brendan is a wonderful service technician who lets me know when he is working and what he is doing and if there are any other issues that need attention. He is very professional.
Stephon is wonderful to deal with. He does a great job explaining and resetting the traps. I’m so happy to have him as your representative from your company. He’s a 10.
The Service tech was professional and knowledgeable. Did inspection of the attic and roof for wildlife.
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 71 | $56–$141 |
| Rodent extermination | 45 | $76–$246 |
| General pest inspection | 39 | $56–$131 |
| Bug & insect extermination | 26 | $63–$153 |
| General wildlife removal | 25 | $214–$426 |
| Hornet & wasp extermination | 23 | $124–$323 |
| Ant extermination | 21 | $63–$246 |
| Termite inspection | 16 | $131–$282 |
5.0 ★★★★★ 635 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brendan is a very personable and knowledgeable.
Thanks Lillian!
Billy is exceptional!!! Always a pleasure. Thank you.
Thank YOU Gogie!
Tim did an excellent job. He was friendly, communicative and proactively supportive.
Thank you, Koustubh! We’re thrilled to hear that Kevin provided you with excellent service. Your feedback is invaluable to us as we strive to be the best pest control in New Jersey. We appreciate your support and look forward to serving you again!
Lots of Centipedes. Bryan sprayed all over our house including the garage and crawl space, and then sprayed pest granules. Great guy
Thank you for your kind words, Jeff! We're thrilled to hear that Billy provided excellent service. Your feedback is invaluable to us as it helps us maintain our reputation as the best pest control in New Jersey. We're always here to support your pest control needs!
Russel is very knowledgeable. He is also personable and professional. He is an asset to your company.
Thank you so much Jim!
I’ve been a customer of Cowley’s almost as long as I’ve been a homeowner, and I’ve never been disappointed by their technicians or their quality of service. Brendan’s work today is no exception. He was thorough and took his time explaining the types of gnats/flies I was seeing in my home, while providing me with great advice on how to prevent them from coming back next season. He was also transparent and noted that heck, sometimes in this part of the country, fruit flies are a thing homeowners deal with, and it wasn’t because we necessarily did something wrong. I’ll remain a loyal customer of Cowley’s and I highly recommend their work.
Wow! Thank you so much for the amazing review Adam!
Brendan is awesome! He always does an excellent job. He is always helpful!
Thank you so much Danielle!
Scott was a pleasure to work with!
Thanks, Kevin, for the 5 STAR review!
Utmost in professionalism and courtesy!
Thank you so much Dave!
Scott was fantastic thru the entire process! Highly recommend
Thank you so much Madeleine!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
