Pest control service · Manville, NJ · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 70 bee removal servicesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★784 Google reviews · 24 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$246typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise the company for thorough inspections, knowledgeable technicians, and clear communication regarding pest issues like rodents, raccoons, and bees. Reviewers note punctual appointments, detailed explanations of entry points, and effective follow-up visits, often highlighting the professionalism of the service team. Criticisms in lower-rated reviews focus on billing disputes after contract cancellations and difficulties reaching management for service decisions.
Google rating: 5.0 out of 5 from 784 reviews (98% five-star).
Reviews on this page: 784 Google reviews (510 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Bee Removal Service serving Manville, New Jersey.
Data from Google, last updated November 6, 2026.
Score profile vs other bee removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Cowleys Pest ServicesBee Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cowleys Pest Services: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cowleys Pest Services: 98/100 on this factor. Category median: 92.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cowleys Pest Services: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cowleys Pest Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cowleys Pest Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cowleys Pest Services: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
784 Google reviews we collected
5.0of 5
5 stars77098%
4 stars101%
3 stars20%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 510 written reviews
100%praise
Praise889100%
Complaints40%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2420%
Reasonable7664%
Overpriced33%
Not sure1613%
$246+112% vs typical bee removal services
Middle half of what 54 customers paid ($105–$371) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude34238%
Quality & results20823%
Speed & response11413%
Communication10111%
Would recommend9611%
Honesty & trust172%
Price & value152%
What customers talk about
We read 510 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly and knowledgeable about our rat problem.”
“Stephon thoroughly reviewed my home for possible signs of wildlife having made their way in.”
“Hard working, very efficient and a walking encyclopedia of critters.”
“He explained what he found , what the plan was and put it in place.”
“Would definitely recommend them for any pest problem.”
“It was overwhelming and honestly a little scary with kids around.”
“Reference the question of payment, I don't know relative to others, as this was our only call, but it seemed reasonable, especially for where he had to get to.”
People customers mention
Lux33 reviews
Billy10 reviews
Control5 reviews
Roland5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cowleys Pest Services for 8 kinds of job. Pick one to see what they paid and said.
SSandor2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Lux was on time ,cordial and very knowledgeable on the issues I had discussed.He placed and checked the attic,kitchen area,garage,basement and outside of my townhome to place the traps.He explained that in a couple of weeks he will return and check all traps for rodents .Also,check for any other issues like entry…
KKaren4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
He was so knowledgeable and willing to share his knowledge and experience. Very friendly and professional.
Paid $200+Not sureService not listed
AAmirLocal Guide · 263 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I just hired them today 7-13-26 and just Thomas's professionalism and knowledge got me to write a 5 star review.
I fired Greenix due to inability to handle my rodent problem on my land aound my house which have borrowed into the ground.
Paid $120–140Reasonable priceGeneral pest inspection
DDavid3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Lux is a true pro. He's friendly and attentive, and explained what he was doing and why. I highly recommend him and Cowley's.
Paid $200+Reasonable priceBee extermination
KKatherineLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
We’ve been using Cowleys for about two years now, and have had a great experience. We signed up for one of their plans, and appreciate the ability to call in between scheduled service calls when we have unexpected pest issues. Our initial issues (mice and ants) have largely been resolved, and the regular treatments…
Paid $60–80Great priceHome inspectionRodent exterminationGeneral pest inspection
KKLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Brendan was very nice and knowledgeable! He was very patient on giving his explanations and attentive with his work.
I highly recommend using Cowleys Pest service. Russell was top notch. He did a very detailed survey of all parts of the house and exterior. He explained what he found , what the plan was and put it in place. Hard working, very efficient and a walking encyclopedia of critters. A real asset to the company and a super nice guy.
Office staff were pleasant with excellent follow-up and did more than scheduling appointments.
It was wonderful to see a family-owned company with real people that stands behind their services, knows what there doing and goes above and beyond expectations at the same price the other guys charge.
Price assessment: Reasonable price
Services: Home inspection
Response from the owner · 3 days ago
Thank you so much Ang!
D
David Pfoutz8 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Very friendly and knowledgeable about our rat problem. Was very helpful with the inspection to indicate where the rats might be able to enter the house. Would definitely recommend them for any pest problem.
Response from the owner · 3 days ago
We're always happy to help David. Thank you so much for the 5 STARS!
T
Talal KhawajaLocal Guide · 10 reviewsiTotal number of Google reviews Talal has written across all businesses on Google Maps, not just this one.
I called Cowley’s after I heard scampering noises in my ceilings. Stephon thoroughly reviewed my home for possible signs of wildlife having made their way in. My issue ultimately ended up not being a wildlife one but Stephon was incredibly knowledgeable and helpful in allowing me to asses the best path forward for me.
Services: Home inspection
Pest type: Other
Response from the owner · 6 days ago
Thanks Talal!
E
ElleBee Hughes13 reviewsiTotal number of Google reviews ElleBee has written across all businesses on Google Maps, not just this one.
Great experience from start to finish! Customer service is wonderful and the service tech was friendly, professional and thorough. I highly recommend them!
Price assessment: Reasonable price
Services: Home inspection, General pest inspection, Mosquito extermination
Response from the owner · 2 years ago
Anything for you, Christina! Thank you for choosing Cowleys and for the 5 STARS!
N
Nancy Thielmann7 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Timely professional friendly I am glad I use this company. They have explained potential issues and rectified any problems I currently have. Just don't answer their scheduling texts as they do not reply to them ever.
Services: Home inspection, Hornet & wasp extermination, Rodent extermination
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Ant extermination, Bug & insect extermination, Hornet & wasp extermination
