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Viking Pest Control

Pest control service · Manville, NJ · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 70 bee removal servicesPosition by Experts Score among all companies we track in this category. · better than 70%
5.0 ★★★★★ 5,039 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$159typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Viking Pest Control at a glance

Google reviewers rate Viking Pest Control five stars, frequently praising technicians for punctuality, thoroughness, and clear communication regarding various pest issues. The company responds to nearly all reviews, though a small number of low-star comments cite concerns about aggressive sales tactics, billing for services not performed, and slow response times for urgent problems or lack of weekend availability.

  • Google rating: 5.0 out of 5 from 5,039 reviews (98% five-star).
  • Reviews on this page: 5,039 Google reviews (4,546 with written comments, 35 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Bee Removal Service serving Manville, New Jersey.

Data from Google, last updated November 6, 2026.

Score profile vs other bee removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability94Craft & service96Value100Momentum100Replies to reviews100Satisfaction: 96 (median 94)Reliability: 94 (median 92)Craft & service: 96 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 96)
Viking Pest ControlBee Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Viking Pest Control: 96/100 on this factor. Category median: 94.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Viking Pest Control: 94/100 on this factor. Category median: 92.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Viking Pest Control: 96/100 on this factor. Category median: 97.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Viking Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Viking Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Viking Pest Control: 100/100 on this factor. Category median: 96.A
100

Bar = this company · dark tick = category median.

Star ratings

5,039 Google reviews we collected

  • 5 stars4,94498%
  • 4 stars461%
  • 3 stars110%
  • 2 stars20%
  • 1 star361%

Praise vs complaints

Phrases our text analysis found in 2,500 written reviews

  • Praise3,85399%
  • Complaints241%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price14424%
  • Reasonable35660%
  • Overpriced153%
  • Not sure7913%
$159+37% vs typical bee removal services

Middle half of what 223 customers paid ($66–$323) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,38836%
  • Quality & results1,09928%
  • Communication46912%
  • Speed & response46712%
  • Would recommend3649%
  • Honesty & trust561%
  • Price & value341%

What customers talk about

We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Rob Sherwood has been servicing my property and is always very nice and professional.”
  • “Our tech today was Chad, thanks for being so prompt and thorough Chad!”
    “Absolutely terrible company- I have been paying for services I did not receive for months.”
  • “He cleared up my bee problem and explained everything he was doing.”
  • “Viking Pest control is a great company with fast and competent service.”
    “No show on 4hr appointment windows (so much for taking time off from work for them to not show) only to no show on the next appointment as well.”
  • “Highly recommend Viking for any rodent issues you may have!”
    “We have cancelled with them and will never use them again.”
  • “Viking Pest Control is reliable and responsive and Niko McMullen provided great service recently.”
    “…e pest issues but just know these folks have no issue with trying to scam you.…”
  • “They explain everything, super friendly fair pricing.”
    “They will try to convince you that you have this or that pest problem for which treatment costs $100s.”

People customers mention

  • Mann 742 reviews
  • Mercedes 79 reviews
  • Post 75 reviews
  • Walker 68 reviews
  • Davis 43 reviews
  • Dwayne 37 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Viking Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Tracey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

We’ve used Viking for several years now, never any issues. Our tech today was Chad, thanks for being so prompt and thorough Chad!

Paid $200+Reasonable priceGeneral pest inspection
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a very helpful guy from Viking assisting me today in a problem with a squirrel. He explained everything he was going to do. He answered all of my questions. He had a nice personality and was very knowledgeable. His name was O’Neill. I would like O’Neill to come back in two weeks when the job will be checked thank you.

Paid $200+Not sureGeneral wildlife removal
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Robert Sherwood was our tech today. He called on time and did wonderful job on our property. Highly recommend!

Paid $40–60Reasonable priceBug & insect extermination
Dina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The technician (K. Carter) was on time and very helpful. I was treated with respect and the job was done well.

Paid $80–100Reasonable priceHome inspectionRodent extermination
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Basilio Olaitiman your technician was prompt courteous and did a great job. Problem solved

Paid $200+Reasonable priceHornet & wasp extermination
Caroline9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Niko McMullen was fast efficient and very professional. Answered all questions as well.

Paid $40–60Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 5,039 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tracey Heber6 reviewsTotal number of Google reviews Tracey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve used Viking for several years now, never any issues. Our tech today was Chad, thanks for being so prompt and thorough Chad!

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: General pest inspection
  • Pest type: Other
Debbie3 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

kevin robinson is always on spot.

  • Services: Termite extermination
Michele Yourman10 reviewsTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Viking Pest control is a great company with fast and competent service. Rob Sherwood has been servicing my property and is always very nice and professional.

  • Price assessment: Not sure
  • Services: Hornet & wasp extermination
  • Pest type: Other
John Tartaglino13 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Basilio was great. Found several entry points for mice that some others had missed. Very thorough!

  • Price assessment: Reasonable price
  • Services: Rodent extermination
  • Pest type: Rodents
Denise Towers3 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a very helpful guy from Viking assisting me today in a problem with a squirrel. He explained everything he was going to do. He answered all of my questions. He had a nice personality and was very knowledgeable. His name was O’Neill. I would like O’Neill to come back in two weeks when the job will be checked thank you.

  • Price assessment: Not sure
  • Price: $200+
  • Services: General wildlife removal
  • Pest type: Other
Patricia Cole7 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert Sherwood was our tech today. He called on time and did wonderful job on our property. Highly recommend!

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Bug & insect extermination
  • Pest type: Ants, Spiders, Other
Response from the owner · 10 hours ago

Patricia, we appreciate your fantastic recommendation of Robert's thorough work! Thank you for choosing Viking Pest Control - Bound Brook!

Shannon prettyman-falcone7 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cameron was AMAZING and took such great care of us to protect us from the winter months pests! We can’t thank him enough for being so thorough and kind

  • Price assessment: Reasonable price
  • Pest type: Rodents
Response from the owner · a day ago

Shannon, thank you for sharing your positive experience with Cameron! We appreciate your business and hope to see you again at Viking Pest Control - Bound Brook.

Elizabeth Kuebler1 reviewTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bryan P did a great job

Response from the owner · a day ago

Elizabeth, thanks for leaving Viking Pest Control a five-star review. We are happy to hear that Bryan did a wonderful job!

Dina Lyons8 reviewsTotal number of Google reviews Dina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician (K. Carter) was on time and very helpful. I was treated with respect and the job was done well.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Home inspection, Rodent extermination
  • Pest type: Ants, Rodents, Spiders
Response from the owner · a day ago

Dina, we appreciate you sharing your feedback about K. Carter's prompt and professional service. Thank you for choosing Viking Pest Control - Bound Brook!

Eugene Sanborn3 reviewsTotal number of Google reviews Eugene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brandon M always does a great job when he services our home. Thanks again!

  • Pest type: Mosquitoes, Other
Response from the owner · a day ago

We are so happy that our Viking Pest Control team delivered an excellent experience. Thank you, Eugene!

Viking Pest Control on Google Maps →

Business details