Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Cowleys Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Cowleys Pest Services

Manville, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 70 bee removal services · 5.0★ from 784 Google reviews

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Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cowleys Pest Services is better than 97% of bee removal services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cowleys Pest Services is better than 98% of bee removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cowleys Pest Services is better than 100% of bee removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cowleys Pest Services is better than 100% of bee removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cowleys Pest Services is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cowleys Pest Services is better than 100% of bee removal services.A
100

Reviews for your job

Customers hired Cowleys Pest Services for 8 kinds of job.

Cowleys Pest Services for bat extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Bat extermination”

Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Crowley’s technician was professional and knowledgeable. Their back office was very helpful and very accommodating.

Bat exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hunter and Randy were professional, friendly, knowledgable, and efficient. Cowleys is the *third* bat removal company I have employed, and after seeing how thorough and skillful these two were, I wish I would have called them first. Bats in old houses like mine are a difficult problem, but I feel like it is finally resolved. Thanks guys!

Bat extermination+ Professionalism

Price

$246+112% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 3%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination106$63–$153
Home inspection79$56–$141
General pest inspection79$56–$131
Rodent extermination78$76–$246
Hornet & wasp extermination75$124–$323
Ant extermination70$63–$246
Bee extermination53$188–$371
General wildlife removal28$214–$426

Compare with

Driven Pest Services LLC logoDriven Pest Services LLCExperts Score 97Manville · 4.97★Cowleys Pest Services logoCowleys Pest ServicesExperts Score 96Manville · 4.97★Viking Pest Control logoViking Pest ControlExperts Score 96Manville · 4.96★