Experts Reviews · Company report
Cox Pool Services & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Cox Pool Services & Repair

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 239 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cox Pool Services & Repair is better than 92% of stone cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cox Pool Services & Repair is better than 88% of stone cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cox Pool Services & Repair is better than 91% of stone cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 82% of stone cleaning services.A
82

Reviews for your job

Customers hired Cox Pool Services & Repair for 8 kinds of job.

Cox Pool Services & Repair for filter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Filter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Filter cleaning” · showing 20

Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very timely and consistently thorough. Very friendly

Reasonable priceFilter cleaningTile brushingWater treatment
Dyia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cox Pool Service has been taking care of our pool for over 20 years! We can always count on excellent service!

Reasonable priceFilter cleaningWater treatmentNetting
sable3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He is always so friendly and helpful. He takes care of our pool like it was his own. He’s on top of any and everything we need. Service, parts, inspection or anything else required without me even knowing it’s needed. He’s been with us forever and our doggies love him too!

Great priceFilter cleaningTile brushingWater treatment
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joseph has been taking great care of our pool. Always clear and blue ready for summer fun.

Filter cleaningWater treatmentNetting
Abner13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been with Cox Pool Service for well over a decade. I honestly can’t imagine trusting our pool to anyone else. Over the years, they’ve kept our pool clean, clear, and ready to enjoy through teenage parties, pets, grandchildren, and seemingly every bit of dust, wind, leaves, and debris the Central Valley can…

Great priceFilter cleaningWater treatmentNetting
InakiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and reliable, highly recommended

Great priceFilter cleaning
Kathryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cox has been cleaning our pool for almost 4 years - they are prompt and reliable, and our technician Joseph keeps our pool sparkling! Very happy with their service

Not sureFilter cleaningWater treatmentNetting
kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are always pleasant, professional and leave my pool sparkling clean. They do a great job!! Best pool service in Fresno!

Great priceFilter cleaningTile brushingWater treatment
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have had such a great experience with this pool service! They work hard and always finished everything with professionalism! Thank you so much for the great service I highly recommend this pool service to anyone looking for a reliable, professional, and dependable servicing of their pool! Shout out to Cody and…

Great priceFilter cleaningWater treatmentWall brushing
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I live in the Clovis area and have had Cox for a little over a year now and they are amazing. Always professional and keep the pool looking amazing. Great customer service and always friendly. Highly recommend.

Great priceFilter cleaningTile brushingWater treatment
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with my service. I have two dogs who love the pool. Max comes every Wednesday and does an outstanding job every time. He also takes the time to play with my dogs. Great job Max. This Clovis resident is very pleased with Cox Pool Service for over 10 years.

Customer photo from Paul's review
Great priceFilter cleaningTile brushingWater treatment
GaryLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently retained Cox for pool service. When I did, the tubes to my pool filter had broken, and the pool was completely green, stagnant and mosquitos were having a rave party. My previous pool company was pretty awful, and my pool hadn't looked good for over a year. In just one week of hiring Cox, my pool is…

Great priceFilter cleaningWater treatmentVacuuming
Jeanette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have a good experience. Our pool guy from Cox, Joseph, has done a great job keeping our pool clean and communicating with us about the salt level.

Customer photo from Jeanette's review
Reasonable priceFilter cleaningWater treatmentNetting
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have been using Cox Pool Services for almost 5 years and they have been great. Joseph, our tech, has been awesome at taking care of our pool/spa. He really takes the time to do the job right. I would highly recommend this company.

Reasonable priceFilter cleaningTile brushingWater treatment
DannyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been with Cox Pool service for 13 years. Maybe 14. Never a mystery charge. Never a problem they couldn't fix. pump going out before the Fourth of July, you name it. Fair price every time and the pool is always swim-ready when we need it. My pool technician (Joseph) is great. He treats the property like it's…

Reasonable priceFilter cleaningTile brushingWater treatment
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cox Pool Service & Repair Inc. is a full service company. Taking care of our pool needs weekly, making repairs as needed, and offering advice and recommendations to make sure our swimming experience is the best it can be. We highly recommend Cox to anyone unsatisfied with their current service or in need of pool…

Reasonable priceFilter cleaningWater treatmentNetting
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Juan just came and did the best job making our pool sparkle! The storm left so many leaves and twigs, but you would never know it after he finished! We appreciate him and the service from Cox Pools!

Reasonable priceFilter cleaningVacuuming
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our pool servicemen Joseph is the best I have ever had. He does a Great job and is very helpful when I ask questions. Thank You so much.

Reasonable priceFilter cleaningTile brushingWater treatment
Emi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josh cleaned the filter, checked the vacuum, balanced the water, secured the hoses and so much more. He is very professional, helpful and knowledgeable. He has a very positive attitude and did not seem bothered by all of my questions. He represents Cox Pool Service well.

Reasonable priceFilter cleaningWater treatment
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I appreciate the service level of the Cox Pool team. The culture of service seems to be embedded across the team. However, this post is specifically meant for JD who services my pool weekly. He does an amazing job every week.

Filter cleaningWater treatmentNetting

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 0%Not sure 2%

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