Experts Reviews · Company report
Cox Pool Services & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Cox Pool Services & Repair

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 239 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cox Pool Services & Repair is better than 92% of stone cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cox Pool Services & Repair is better than 88% of stone cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cox Pool Services & Repair is better than 91% of stone cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 82% of stone cleaning services.A
82

Reviews for your job

Customers hired Cox Pool Services & Repair for 8 kinds of job.

Cox Pool Services & Repair for netting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Netting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Netting”

Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very timely and consistently thorough. Very friendly

Reasonable priceFilter cleaningTile brushingWater treatment
Dyia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cox Pool Service has been taking care of our pool for over 20 years! We can always count on excellent service!

Reasonable priceFilter cleaningWater treatmentNetting
sable3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He is always so friendly and helpful. He takes care of our pool like it was his own. He’s on top of any and everything we need. Service, parts, inspection or anything else required without me even knowing it’s needed. He’s been with us forever and our doggies love him too!

Great priceFilter cleaningTile brushingWater treatment
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joseph has been taking great care of our pool. Always clear and blue ready for summer fun.

Filter cleaningWater treatmentNetting
Abner13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been with Cox Pool Service for well over a decade. I honestly can’t imagine trusting our pool to anyone else. Over the years, they’ve kept our pool clean, clear, and ready to enjoy through teenage parties, pets, grandchildren, and seemingly every bit of dust, wind, leaves, and debris the Central Valley can…

Great priceFilter cleaningWater treatmentNetting
Kathryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cox has been cleaning our pool for almost 4 years - they are prompt and reliable, and our technician Joseph keeps our pool sparkling! Very happy with their service

Not sureFilter cleaningWater treatmentNetting
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I live in the Clovis area and have had Cox for a little over a year now and they are amazing. Always professional and keep the pool looking amazing. Great customer service and always friendly. Highly recommend.

Great priceFilter cleaningTile brushingWater treatment
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with my service. I have two dogs who love the pool. Max comes every Wednesday and does an outstanding job every time. He also takes the time to play with my dogs. Great job Max. This Clovis resident is very pleased with Cox Pool Service for over 10 years.

Customer photo from Paul's review
Great priceFilter cleaningTile brushingWater treatment
Jeanette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have a good experience. Our pool guy from Cox, Joseph, has done a great job keeping our pool clean and communicating with us about the salt level.

Customer photo from Jeanette's review
Reasonable priceFilter cleaningWater treatmentNetting
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have been using Cox Pool Services for almost 5 years and they have been great. Joseph, our tech, has been awesome at taking care of our pool/spa. He really takes the time to do the job right. I would highly recommend this company.

Reasonable priceFilter cleaningTile brushingWater treatment
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cox Pool Service & Repair Inc. is a full service company. Taking care of our pool needs weekly, making repairs as needed, and offering advice and recommendations to make sure our swimming experience is the best it can be. We highly recommend Cox to anyone unsatisfied with their current service or in need of pool…

Reasonable priceFilter cleaningWater treatmentNetting
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our pool servicemen Joseph is the best I have ever had. He does a Great job and is very helpful when I ask questions. Thank You so much.

Reasonable priceFilter cleaningTile brushingWater treatment
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cox pool service did a great job with our pool. Set schedule and always on time. Customer service was always great. I highly recommend!

Great priceTile brushingWater treatmentNetting
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I appreciate the service level of the Cox Pool team. The culture of service seems to be embedded across the team. However, this post is specifically meant for JD who services my pool weekly. He does an amazing job every week.

Filter cleaningWater treatmentNetting
Phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic company ! Great communication, friendly & knowledgeable employees. From weekly & annual maintenance, water treatments, tile brushing, summer & winterization look no further. My entire family uses this company & I’ll continue to refer them to everyone I know.

Great priceFilter cleaningTile brushingWater treatment
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As incredible as it might seem I’ve been with Cox Pool Service since 2016! That being said, as my pool ages and me being old enough to be their Mom, I trust JT and crew to guide me through what needs to be done to keep my pool at its best. Just this summer I replaced my 22 year old pump and filter and I am saving…

Customer photo from Debbie's review
Reasonable priceFilter cleaningWater treatmentNetting
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cox pool service has been the best! They are one of the most helpful and friendliest companies I have ever worked with. When I need help with my pool, they are fast and very efficient. The young man Josh, that comes out to service the pool couldn't be nicer or more skilled at his job. Thank you Cox pool for the…

Filter cleaningTile brushingWater treatment
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very happy with their service. This company is so very nice. They are kind, professional, and are quick to respond of any questions or issues that come up. Very happy with their staff and services. They are very knowledgeable and provide excellent service. We’re so thankful for them, services and turnaround time for any repairs.

Filter cleaningLeaf trapsNetting+ Responsiveness+ Punctuality+ Quality
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love their services. Always leaving my pool looking as new as the day my family and I installed it over 3 years ago. I highly recommend Cox Pool Services the team member he's so nice and always leaves chemicals incase of emergencies until next service.

Filter cleaningLeaf trapsNetting+ Responsiveness+ Punctuality+ Quality
Diann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use Cox Pool Services for my personal pool. They have been very professional in dealing with a new pool owner that always has too many questions for them. I found Cox Pool Services thru my line of work where we contacted them to do a pool inspection. The inspector came out and did a terrific job inspecting and…

Filter cleaningLeaf trapsNetting+ Professionalism
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Water treatmentNetting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 0%Not sure 2%

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