Experts Reviews · Company report
Cox Pool Services & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Cox Pool Services & Repair

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 239 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cox Pool Services & Repair is better than 92% of stone cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cox Pool Services & Repair is better than 88% of stone cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cox Pool Services & Repair is better than 91% of stone cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 82% of stone cleaning services.A
82

Reviews for your job

Customers hired Cox Pool Services & Repair for 8 kinds of job.

Cox Pool Services & Repair for swimming pool summerization

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool summerization”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Swimming pool summerization”

P4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you, Cox Pool Service, for sending Josh to repair our pool’s auto‑fill. Josh was exceptionally kind, generous, and professional. He also offered expert guidance regarding our water quality and the potential need for future re‑surfacing. He tested the water while he was here, and everything has been perfect…

Great priceWater treatmentWall brushingSwimming pool summerization
sable3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He is always so friendly and helpful. He takes care of our pool like it was his own. He’s on top of any and everything we need. Service, parts, inspection or anything else required without me even knowing it’s needed. He’s been with us forever and our doggies love him too!

Great priceFilter cleaningTile brushingWater treatment
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joseph has been taking great care of our pool. Always clear and blue ready for summer fun.

Filter cleaningWater treatmentNetting
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with my service. I have two dogs who love the pool. Max comes every Wednesday and does an outstanding job every time. He also takes the time to play with my dogs. Great job Max. This Clovis resident is very pleased with Cox Pool Service for over 10 years.

Customer photo from Paul's review
Great priceFilter cleaningTile brushingWater treatment
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We’ve been using Cox Pool Services for almost 5 years and I can say nothing but praise! Not only are they consistent, efficient, and dependable, but they do the little things like always locking pool and backyard gates which is a big deal to any parent and/or pet owner. On top of that, they’ve been more responsive…

Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic company ! Great communication, friendly & knowledgeable employees. From weekly & annual maintenance, water treatments, tile brushing, summer & winterization look no further. My entire family uses this company & I’ll continue to refer them to everyone I know.

Great priceFilter cleaningTile brushingWater treatment
CarmenLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were very helpful in answering my questions and helping out with the solution that I needed for the service for my grandson's pool.

Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very happy with their service. This company is so very nice. They are kind, professional, and are quick to respond of any questions or issues that come up. Very happy with their staff and services. They are very knowledgeable and provide excellent service. We’re so thankful for them, services and turnaround time for any repairs.

Filter cleaningLeaf trapsNetting+ Responsiveness+ Punctuality+ Quality
Diann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use Cox Pool Services for my personal pool. They have been very professional in dealing with a new pool owner that always has too many questions for them. I found Cox Pool Services thru my line of work where we contacted them to do a pool inspection. The inspector came out and did a terrific job inspecting and…

Filter cleaningLeaf trapsNetting+ Professionalism
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I changed to Cox pool service from a different pool service many years ago and will never change again. The pool sparkles all the time, but the main reason I recommend this pool service is because their ability to catch issues before they turn into a huge problem and thusly costing less dollars to remedy the…

Filter cleaningLeaf trapsSwimming pool summerization+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My sister lives in Clovis near Buchanan High School and has used Cox Pool Service and Repair multiple times and has been completely satisfied with their work. Her husband, whom is as frugal as a broke college student, attempted to repair their spa. The spa was leaking water from underneath the pavement surrounded by…

Filter cleaningSwimming pool summerizationWater treatment+ Responsiveness+ Punctuality+ Quality
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

JT and his team provide the up most service. We have been using them for about 5 years now ever since we moved from the Bay Area. We had a previous pool service but they were horrible came for 5 minutes then left no dedication to detail or cared about what they were doing for their customer. JT is always friendly…

Filter cleaningLeaf trapsSwimming pool summerization+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 0%Not sure 2%

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