Experts Reviews · Company report
Cox Pool Services & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Cox Pool Services & Repair

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 239 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cox Pool Services & Repair is better than 92% of stone cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cox Pool Services & Repair is better than 88% of stone cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cox Pool Services & Repair is better than 91% of stone cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 82% of stone cleaning services.A
82

Reviews for your job

Customers hired Cox Pool Services & Repair for 8 kinds of job.

Cox Pool Services & Repair for tile brushing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile brushing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Tile brushing”

Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very timely and consistently thorough. Very friendly

Reasonable priceFilter cleaningTile brushingWater treatment
sable3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He is always so friendly and helpful. He takes care of our pool like it was his own. He’s on top of any and everything we need. Service, parts, inspection or anything else required without me even knowing it’s needed. He’s been with us forever and our doggies love him too!

Great priceFilter cleaningTile brushingWater treatment
kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are always pleasant, professional and leave my pool sparkling clean. They do a great job!! Best pool service in Fresno!

Great priceFilter cleaningTile brushingWater treatment
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I live in the Clovis area and have had Cox for a little over a year now and they are amazing. Always professional and keep the pool looking amazing. Great customer service and always friendly. Highly recommend.

Great priceFilter cleaningTile brushingWater treatment
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with my service. I have two dogs who love the pool. Max comes every Wednesday and does an outstanding job every time. He also takes the time to play with my dogs. Great job Max. This Clovis resident is very pleased with Cox Pool Service for over 10 years.

Customer photo from Paul's review
Great priceFilter cleaningTile brushingWater treatment
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have been using Cox Pool Services for almost 5 years and they have been great. Joseph, our tech, has been awesome at taking care of our pool/spa. He really takes the time to do the job right. I would highly recommend this company.

Reasonable priceFilter cleaningTile brushingWater treatment
DannyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been with Cox Pool service for 13 years. Maybe 14. Never a mystery charge. Never a problem they couldn't fix. pump going out before the Fourth of July, you name it. Fair price every time and the pool is always swim-ready when we need it. My pool technician (Joseph) is great. He treats the property like it's…

Reasonable priceFilter cleaningTile brushingWater treatment
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our pool servicemen Joseph is the best I have ever had. He does a Great job and is very helpful when I ask questions. Thank You so much.

Reasonable priceFilter cleaningTile brushingWater treatment
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cox pool service did a great job with our pool. Set schedule and always on time. Customer service was always great. I highly recommend!

Great priceTile brushingWater treatmentNetting
KristinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A huge shot out to Sebastian, my tech for Cox Pool Services. My pool is crystal clear and I don't have to babysit him for everything little thing like I did with my last pool cleaning company. Reasonably priced and they are on top of cleaning with the same schedule, never forget to lock my gate, always clean out the skimmer, and so on. Thankful!!

Filter cleaningTile brushing
Dr.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thanks to Cox Pool Services & Repair, Sebastian has been coming every week and keeping our pool in tip top shape. My Wife and I are very happy with the service and think it is excellent value for the fair price. Thank you Cox Pool Services and Sebastian!

Customer photo from Dr.'s review
Great priceFilter cleaningTile brushingWater treatment
Phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic company ! Great communication, friendly & knowledgeable employees. From weekly & annual maintenance, water treatments, tile brushing, summer & winterization look no further. My entire family uses this company & I’ll continue to refer them to everyone I know.

Great priceFilter cleaningTile brushingWater treatment
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cox pool service has been the best! They are one of the most helpful and friendliest companies I have ever worked with. When I need help with my pool, they are fast and very efficient. The young man Josh, that comes out to service the pool couldn't be nicer or more skilled at his job. Thank you Cox pool for the…

Filter cleaningTile brushingWater treatment
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very happy with their service. This company is so very nice. They are kind, professional, and are quick to respond of any questions or issues that come up. Very happy with their staff and services. They are very knowledgeable and provide excellent service. We’re so thankful for them, services and turnaround time for any repairs.

Filter cleaningLeaf trapsNetting+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used this service for many years. Their service has been of the highest quality on a consistent basis. I have found them to be completely reliable. In particular, the owner has always taken my calls and messages and responded promptly, timely addressing my questions or concerns with prompt follow up.

Filter cleaningLeaf trapsTile brushing+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 0%Not sure 2%

Jobs customers hired them for

Compare with