Experts Reviews · Company report
Cox Pool Services & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Cox Pool Services & Repair

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 239 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cox Pool Services & Repair is better than 92% of stone cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cox Pool Services & Repair is better than 88% of stone cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cox Pool Services & Repair is better than 91% of stone cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cox Pool Services & Repair is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cox Pool Services & Repair is better than 82% of stone cleaning services.A
82

Reviews for your job

Customers hired Cox Pool Services & Repair for 8 kinds of job.

Cox Pool Services & Repair for water treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Water treatment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Water treatment”

Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very timely and consistently thorough. Very friendly

Reasonable priceFilter cleaningTile brushingWater treatment
P4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you, Cox Pool Service, for sending Josh to repair our pool’s auto‑fill. Josh was exceptionally kind, generous, and professional. He also offered expert guidance regarding our water quality and the potential need for future re‑surfacing. He tested the water while he was here, and everything has been perfect…

Great priceWater treatmentWall brushingSwimming pool summerization
Dyia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cox Pool Service has been taking care of our pool for over 20 years! We can always count on excellent service!

Reasonable priceFilter cleaningWater treatmentNetting
sable3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He is always so friendly and helpful. He takes care of our pool like it was his own. He’s on top of any and everything we need. Service, parts, inspection or anything else required without me even knowing it’s needed. He’s been with us forever and our doggies love him too!

Great priceFilter cleaningTile brushingWater treatment
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joseph has been taking great care of our pool. Always clear and blue ready for summer fun.

Filter cleaningWater treatmentNetting
Abner13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been with Cox Pool Service for well over a decade. I honestly can’t imagine trusting our pool to anyone else. Over the years, they’ve kept our pool clean, clear, and ready to enjoy through teenage parties, pets, grandchildren, and seemingly every bit of dust, wind, leaves, and debris the Central Valley can…

Great priceFilter cleaningWater treatmentNetting
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tech is knowledgeable and courteous Always takes care of special requests

Reasonable priceWater treatment
Kathryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cox has been cleaning our pool for almost 4 years - they are prompt and reliable, and our technician Joseph keeps our pool sparkling! Very happy with their service

Not sureFilter cleaningWater treatmentNetting
kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They are always pleasant, professional and leave my pool sparkling clean. They do a great job!! Best pool service in Fresno!

Great priceFilter cleaningTile brushingWater treatment
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have had such a great experience with this pool service! They work hard and always finished everything with professionalism! Thank you so much for the great service I highly recommend this pool service to anyone looking for a reliable, professional, and dependable servicing of their pool! Shout out to Cody and…

Great priceFilter cleaningWater treatmentWall brushing
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I live in the Clovis area and have had Cox for a little over a year now and they are amazing. Always professional and keep the pool looking amazing. Great customer service and always friendly. Highly recommend.

Great priceFilter cleaningTile brushingWater treatment
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with my service. I have two dogs who love the pool. Max comes every Wednesday and does an outstanding job every time. He also takes the time to play with my dogs. Great job Max. This Clovis resident is very pleased with Cox Pool Service for over 10 years.

Customer photo from Paul's review
Great priceFilter cleaningTile brushingWater treatment
GaryLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently retained Cox for pool service. When I did, the tubes to my pool filter had broken, and the pool was completely green, stagnant and mosquitos were having a rave party. My previous pool company was pretty awful, and my pool hadn't looked good for over a year. In just one week of hiring Cox, my pool is…

Great priceFilter cleaningWater treatmentVacuuming
Jeanette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have a good experience. Our pool guy from Cox, Joseph, has done a great job keeping our pool clean and communicating with us about the salt level.

Customer photo from Jeanette's review
Reasonable priceFilter cleaningWater treatmentNetting
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have been using Cox Pool Services for almost 5 years and they have been great. Joseph, our tech, has been awesome at taking care of our pool/spa. He really takes the time to do the job right. I would highly recommend this company.

Reasonable priceFilter cleaningTile brushingWater treatment
DannyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been with Cox Pool service for 13 years. Maybe 14. Never a mystery charge. Never a problem they couldn't fix. pump going out before the Fourth of July, you name it. Fair price every time and the pool is always swim-ready when we need it. My pool technician (Joseph) is great. He treats the property like it's…

Reasonable priceFilter cleaningTile brushingWater treatment
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cox Pool Service & Repair Inc. is a full service company. Taking care of our pool needs weekly, making repairs as needed, and offering advice and recommendations to make sure our swimming experience is the best it can be. We highly recommend Cox to anyone unsatisfied with their current service or in need of pool…

Reasonable priceFilter cleaningWater treatmentNetting
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our pool servicemen Joseph is the best I have ever had. He does a Great job and is very helpful when I ask questions. Thank You so much.

Reasonable priceFilter cleaningTile brushingWater treatment
Emi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josh cleaned the filter, checked the vacuum, balanced the water, secured the hoses and so much more. He is very professional, helpful and knowledgeable. He has a very positive attitude and did not seem bothered by all of my questions. He represents Cox Pool Service well.

Reasonable priceFilter cleaningWater treatment
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cox pool service did a great job with our pool. Set schedule and always on time. Customer service was always great. I highly recommend!

Great priceTile brushingWater treatmentNetting
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I appreciate the service level of the Cox Pool team. The culture of service seems to be embedded across the team. However, this post is specifically meant for JD who services my pool weekly. He does an amazing job every week.

Filter cleaningWater treatmentNetting
Dr.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thanks to Cox Pool Services & Repair, Sebastian has been coming every week and keeping our pool in tip top shape. My Wife and I are very happy with the service and think it is excellent value for the fair price. Thank you Cox Pool Services and Sebastian!

Customer photo from Dr.'s review
Great priceFilter cleaningTile brushingWater treatment
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We’ve been using Cox Pool Services for almost 5 years and I can say nothing but praise! Not only are they consistent, efficient, and dependable, but they do the little things like always locking pool and backyard gates which is a big deal to any parent and/or pet owner. On top of that, they’ve been more responsive…

Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic company ! Great communication, friendly & knowledgeable employees. From weekly & annual maintenance, water treatments, tile brushing, summer & winterization look no further. My entire family uses this company & I’ll continue to refer them to everyone I know.

Great priceFilter cleaningTile brushingWater treatment
CarmenLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were very helpful in answering my questions and helping out with the solution that I needed for the service for my grandson's pool.

Reasonable priceFilter cleaningWater treatmentSwimming pool summerization
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As incredible as it might seem I’ve been with Cox Pool Service since 2016! That being said, as my pool ages and me being old enough to be their Mom, I trust JT and crew to guide me through what needs to be done to keep my pool at its best. Just this summer I replaced my 22 year old pump and filter and I am saving…

Customer photo from Debbie's review
Reasonable priceFilter cleaningWater treatmentNetting
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've had their service for a little over a year now and have not yet been disappointed. Very nice people and they always answer the phone when you call. The floor jets for my filtering system weren't cycling shortly after they serviced my pool, and when I let them know they sent someone over right away. They were…

Reasonable priceFilter cleaningWater treatment
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cox pool service has been the best! They are one of the most helpful and friendliest companies I have ever worked with. When I need help with my pool, they are fast and very efficient. The young man Josh, that comes out to service the pool couldn't be nicer or more skilled at his job. Thank you Cox pool for the…

Filter cleaningTile brushingWater treatment
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very happy with their service. This company is so very nice. They are kind, professional, and are quick to respond of any questions or issues that come up. Very happy with their staff and services. They are very knowledgeable and provide excellent service. We’re so thankful for them, services and turnaround time for any repairs.

Filter cleaningLeaf trapsNetting+ Responsiveness+ Punctuality+ Quality
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love their services. Always leaving my pool looking as new as the day my family and I installed it over 3 years ago. I highly recommend Cox Pool Services the team member he's so nice and always leaves chemicals incase of emergencies until next service.

Filter cleaningLeaf trapsNetting+ Responsiveness+ Punctuality+ Quality
Bradley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cox Pools did a drain and refill, adjusted and restarted my chemicals, and provided excellent professional service. I have used many service providers in this field, and these guys provide the best service of anyone in over 25 years of pool ownership. You won't be disappointed and you'll get an honest and…

Filter cleaningWater treatment+ Responsiveness+ Punctuality+ Quality
Diann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use Cox Pool Services for my personal pool. They have been very professional in dealing with a new pool owner that always has too many questions for them. I found Cox Pool Services thru my line of work where we contacted them to do a pool inspection. The inspector came out and did a terrific job inspecting and…

Filter cleaningLeaf trapsNetting+ Professionalism
RyanLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were ready to give up until we found these guys! Great work, great communication and got us from not wanting people to see our pool to pool party in a short time. Easy to work with and upfront about all they do. Would definitely recommend!

Filter cleaningWall brushingWater treatment+ Responsiveness+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I changed to Cox pool service from a different pool service many years ago and will never change again. The pool sparkles all the time, but the main reason I recommend this pool service is because their ability to catch issues before they turn into a huge problem and thusly costing less dollars to remedy the…

Filter cleaningLeaf trapsSwimming pool summerization+ Responsiveness+ Punctuality+ Quality
LuisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Adam at COX Pool Services & Repair was very knowledgeable and professional. He was able to get my spa up and running after quickly diagnosing the failure. I will use them again and again!!!

Filter cleaningWater treatment+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My sister lives in Clovis near Buchanan High School and has used Cox Pool Service and Repair multiple times and has been completely satisfied with their work. Her husband, whom is as frugal as a broke college student, attempted to repair their spa. The spa was leaking water from underneath the pavement surrounded by…

Filter cleaningSwimming pool summerizationWater treatment+ Responsiveness+ Punctuality+ Quality
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

JT and his team provide the up most service. We have been using them for about 5 years now ever since we moved from the Bay Area. We had a previous pool service but they were horrible came for 5 minutes then left no dedication to detail or cared about what they were doing for their customer. JT is always friendly…

Filter cleaningLeaf trapsSwimming pool summerization+ Responsiveness+ Punctuality+ Quality
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Water treatmentNetting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 0%Not sure 2%

Jobs customers hired them for

Compare with