Loren Julieth3 reviewsTotal number of Google reviews Loren has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelente Servicio
CP Taxes & Services LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 50 tax servicesPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 49 Google reviews · 1 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
12%reviews answered by the owner
May 2026latest review
CP Taxes & Services LLC at a glance
Reviewers rate the firm five out of five stars based on forty-nine reviews, noting that the owner responds to twelve percent of comments. Clients frequently describe the tax preparation process as quick, affordable, and stress-free, highlighting the staff's professionalism, knowledge, and ability to explain details clearly. Many customers mention long-term loyalty, with some returning for over a decade, and praise the friendly, patient service provided to both scheduled and walk-in visitors.
- Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
- Reviews on this page: 49 Google reviews (36 with written comments, 1 with photos).
- Owner responses: the business replied to 12% of reviews.
- Most recent review: May 5, 2026.
- Service: Tax Service serving West Valley City, Utah.
Data from Google, last updated November 2, 2026.
Score profile vs other tax services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CP Taxes & Services LLC: 99/100 on this factor. Category median: 87.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CP Taxes & Services LLC: 97/100 on this factor. Category median: 85.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CP Taxes & Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
–
Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
- 5 stars49100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 36 written reviews
- Praise57100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results1628%
- Staff & attitude1526%
- Speed & response1018%
- Would recommend916%
- Price & value35%
- Honesty & trust35%
- Communication12%
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve been coming for the last 10 years and I have had great experience the entire time.”
“I like this place very friendly and goes by the book”
“It should name it PDQ Taxes, Pretty Damn Quick Taxes.”
“Highly recommend them to anyone looking for reliable and trustworthy tax services!”
“Love coming here they have been doing my taxes since 2020 and I couldn't be happier always friendly and fair priced highly recommend!”
“Great place to do your taxes, reliable and very welcoming.”
“They took the time to explain everything clearly and ensured I got the best possible outcome.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very knowledgeable and helpful. I have been using CP Taxes and services for a while. I bring my documents and tax papers. It should name it PDQ Taxes, Pretty Damn Quick Taxes.
JenniferLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I’ve been coming for the last 10 years and I have had great experience the entire time. I truly recommend Paola.
ManojLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had a great experience with CP Taxes & Services LLC. The team was very professional, knowledgeable, and made the entire tax process smooth and stress-free. They took the time to explain everything clearly and ensured I got the best possible outcome. I truly appreciate their attention to detail and excellent…
Camila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Amazing! They’re so kind and really helpful. I truly recommend this place. Definitely my new place to go
Taxiservice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
One of best and professional CPA we been working with here from few years you should try it
rocio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I have been coming here to do my taxes with Karla since I was 18 and I am now 25. She’s a great person to do your taxes with and helps you with any questions and concerns you have.
Photos
Customer reviews
5.0 ★★★★★ 49 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Richard Nielson6 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery knowledgeable and helpful. I have been using CP Taxes and services for a while. I bring my documents and tax papers. It should name it PDQ Taxes, Pretty Damn Quick Taxes.
Cal's Landscaping LLCLocal Guide · 14 reviewsTotal number of Google reviews Cal's has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI like this place very friendly and goes by the book
JenniferLocal Guide · 18 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve been coming for the last 10 years and I have had great experience the entire time. I truly recommend Paola.
Manoj ChauhanLocal Guide · 15 reviewsTotal number of Google reviews Manoj has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience with CP Taxes & Services LLC. The team was very professional, knowledgeable, and made the entire tax process smooth and stress-free. They took the time to explain everything clearly and ensured I got the best possible outcome. I truly appreciate their attention to detail and excellent customer service. Highly recommend them to anyone looking for reliable and trustworthy tax services!
Giselle BricenoLocal Guide · 8 reviewsTotal number of Google reviews Giselle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleServicio excelente y rapido. 🥰
Camila Zap1 reviewTotal number of Google reviews Camila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing! They’re so kind and really helpful. I truly recommend this place. Definitely my new place to go
LINA REYESLocal Guide · 84 reviewsTotal number of Google reviews LINA has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBuenas atención y rápido!
Taxiservice Parkcity2 reviewsTotal number of Google reviews Taxiservice has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOne of best and professional CPA we been working with here from few years you should try it
rocio galvan2 reviewsTotal number of Google reviews rocio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been coming here to do my taxes with Karla since I was 18 and I am now 25. She’s a great person to do your taxes with and helps you with any questions and concerns you have.
Business details
- Address: 3454 3100 S, West Valley City, UT 84119
- Phone: (801) 738-6004
- Website: cptaxes.com
- Service area: West Valley City, UT