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CPR and More

Emergency training · Upland, CA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%66+4.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 40 adult educationPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 442 Google reviews · 17 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
Oct 2026latest review

CPR and More at a glance

Google reviewers rate CPR and More five out of five stars based on 442 reviews, with the business owner responding to 32% of them. Customers frequently describe the instructors as knowledgeable, patient, and clear, noting that the courses are informative, hands-on, and easy to follow. Many highlight the interactive nature of the training, which includes thorough demonstrations and ensures students feel confident in their skills. The only recorded criticism in the provided excerpts mentions the content was very thorough, though it did not specify a negative aspect.

  • Google rating: 5.0 out of 5 from 442 reviews (98% five-star).
  • Reviews on this page: 442 Google reviews (335 with written comments, 7 with photos).
  • Owner responses: the business replied to 32% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Adult Education serving Upland, California.

Data from Google, last updated October 27, 2026.

Score profile vs other adult education

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction97Reliability99Craft & service–Value100Momentum100Replies to reviews66Satisfaction: 97 (median 80)Reliability: 99 (median 80)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 66 (median 33)
CPR and MoreAdult Education median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CPR and More: 97/100 on this factor. Category median: 80.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CPR and More: 99/100 on this factor. Category median: 80.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CPR and More: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CPR and More: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CPR and More: 66/100 on this factor. Category median: 33.B
66

Bar = this company · dark tick = category median.

Star ratings

442 Google reviews we collected

  • 5 stars43398%
  • 4 stars61%
  • 3 stars20%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 335 written reviews

  • Praise256100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3551%
  • Reasonable2841%
  • Overpriced00%
  • Not sure57%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9838%
  • Would recommend6325%
  • Quality & results5120%
  • Communication249%
  • Speed & response135%
  • Price & value62%
  • Honesty & trust10%

What customers talk about

We read 335 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Was very helpful and always asked if anyone was confused or needed more answers.”
  • “Would definitely recommend to anyone needing CPR or First aid and BLS!”
  • “I had a great experience, I learned so much and the instructor was awesome!”
  • “This class was outstanding I could not ask for a better teacher she was very thorough on explaining questions I didn’t understand”
  • “Susan was very well versed and informative, confident and quick to point out mistakes.”
  • “Great instructor, affordable, and quick- I’ve gone through CLR & BLS before but feel much more equipped to handle an emergency better now!”
  • “Susan was a fantastic instructor and genuinely cares about providing a clear and concise learning environment.”

People customers mention

  • Susan 30 reviews
  • Aid 9 reviews
  • Maurice 7 reviews
  • Nina 5 reviews
  • Ashley 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired CPR and More for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Mario4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great course, Maurice did a good job involving everyone and remembering everyone names. Was very helpful and always asked if anyone was confused or needed more answers. Was a good time for the course

Bls/cprInfant adult cprAed training
Aureen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Instructor (Maurice) made it a great experience! Would definitely recommend to anyone needing CPR or First aid and BLS!

Great priceBls/cprInfant adult cprAed training
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great class with instructor ! Very informative and a fun class 😎😎 highly recommend

elena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Husband and I are bringing our newborn son home, decided to take this course together. Our instructor Maurice was great, he was very patient, gave us the opportunity to practice, and is very thorough. He also makes sure that everyone is on the right course and will provide feedback if done incorrectly. I would recommend this course to anybody, very easy!

Reasonable priceBls/cprInfant adult cprAed training
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Instructor was very knowledgeable and answered all questions with great description overall great experience definitely recommend course!

Infant adult cpr
Valetta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Instructor answers questions & have students practice & make sure everyone understand.

Not sureInfant adult cpr

Photos

Customer reviews

5.0 ★★★★★ 442 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Theresa Navarro2 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very informative and clear instructions. Highly recommend.

  • Services: Infant adult cpr
Jenny Lim1 reviewTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Instructor Susan was awesome!

  • Services: Bls/cpr, Infant adult cpr, Aed training
Luke Sanchez2 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great class and instructor.

  • Price assessment: Reasonable price
  • Services: Infant adult cpr, Aed training
Jessica oden4 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience, I learned so much and the instructor was awesome!

  • Services: Bls/cpr
Mario Gamez4 reviewsTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great course, Maurice did a good job involving everyone and remembering everyone names. Was very helpful and always asked if anyone was confused or needed more answers. Was a good time for the course

  • Services: Bls/cpr, Infant adult cpr, Aed training
Joe4 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great course

Daylen Wilson4 reviewsTotal number of Google reviews Daylen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great amazing got in and out in 3 hours !

  • Price assessment: Reasonable price
  • Services: Bls/cpr, Infant adult cpr
Aureen Hamilton11 reviewsTotal number of Google reviews Aureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Instructor (Maurice) made it a great experience! Would definitely recommend to anyone needing CPR or First aid and BLS!

  • Price assessment: Great price
  • Services: Bls/cpr, Infant adult cpr, Aed training
Michael L9 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great class with instructor ! Very informative and a fun class 😎😎 highly recommend

Jennifer Jimenez2 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great class, hands on training through out.

  • Services: Infant adult cpr

CPR and More on Google Maps →

Business details