Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Craig L. Elggren, CPA, PC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Craig L. Elggren, CPA, PC

Maricopa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 66 accountants · 4.8★ from 128 Google reviews

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Report card

Percentile vs other accountants (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Craig L. Elggren, CPA, PC is better than 80% of accountants.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craig L. Elggren, CPA, PC is better than 75% of accountants.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Craig L. Elggren, CPA, PC is better than 99% of accountants.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Craig L. Elggren, CPA, PC is better than 100% of accountants.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Craig L. Elggren, CPA, PC is better than 100% of accountants.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Craig L. Elggren, CPA, PC is better than 97% of accountants.A
97

Reviews for your job

Customers hired Craig L. Elggren, CPA, PC for 8 kinds of job.

Craig L. Elggren, CPA, PC for income tax filing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Income tax filing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Income tax filing”

BradLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mr. Craig Elggren and his entire staff are AMAZING!!! If you are looking for a CPA, Bookkeeper, Payroll company, of a great friend don't look any further.

Great priceIRS audit representationAccounting supportBusiness tax return preparation
Susie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A genuine team that works together. They take the time to support, explain and suggest. Knowledgeable and innovative to save real corporate and personal dollars. I am a huge fan!

Reasonable priceBusiness tax return preparationBusiness consultingTax problem consulting
JoshLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been a client of Craig’s for many years and have trusted him with both my personal taxes and several company returns. He handles everything professionally and efficiently. Their new online system is a huge improvement—it autofills much of the information from year to year, which saves me a ton of time. Highly recommend.

Reasonable priceBusiness tax return preparationBusiness consultingIncome tax filing
Revelator3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I can't begin to thank Craig. I'm still working through back tax issues with him. He has has been there for me the entire way. I have PTSD and he has been able to ease a lot of my episodes with his help with the IRS. You aren't going to find better people than Craig and his entire office. I would also like to thank…

Great priceTax problem consultingIncome tax filingTax Preparation
KC10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been a customer of Craig since 2014 and the Tax service he provides has been nothing short of professional, efficient prompt, and precise . I highly recommend anyone who is looking for a tax service to consider CLE for both business and personal tax services.

Great priceIRS audit representationIncome tax filingTax Preparation
ALocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a great experience with Craig Elggren and his team. They have a very streamlined process that makes sharing information easy. Communication was great and the process was fast. We were a new client and our accountant was very patient with the process of getting things inline the way they needed them to be.

Reasonable priceBusiness tax return preparationIncome tax filing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Accounting support7—
Business tax return preparation6—
Income tax filing6—
Business consulting4—
Tax problem consulting4—
Tax Preparation4—
IRS audit representation3—
Financial advising3—

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