ANT EXTERMINATORS · SCOTTSDALE, AZ
Crandell Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Crandell Pest Control

Better than 88% of ant exterminators · #5 of 40

5.0★838 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Crandell Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$187
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Ant extermination” · showing 20

★★★★★ VIRGINIA · 2 weeks ago

I like that I am notified when the technician is on his/her way. They are very courteous!

Paid $80–100Reasonable priceSpider exterminationAnt extermination
★★★★★ Jim · 3 weeks ago

Seth was great, very friendly and professional. He did a complete inspection and treatment for ants, bugs and spiders. Also recommended treatment for termites. Great job and reasonable prices.

Termite inspectionGeneral pest inspectionAnt extermination
★★★★★ Carly · Edited a month ago

We love Crandell! We are always happy to see our techs. They are kind and thorough, always communicates when they are on their way and they are always on time, if not early. Our most recent visit was with Michael. He was very knowledgeable, friendly and was able to provide the solution we needed the same day.…

Great priceBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathy · a month ago

Seth was friendly and professional.

Paid $80–100Reasonable priceAnt extermination
★★★★★ erin · 2 months ago

Our tech Seth was amazing! Very knowledgeable and thorough with the treatment we needed!

Paid $120–140Great priceSpider exterminationGeneral pest inspectionAnt extermination
★★★★★ Ryan · 2 months ago

Brandon did a great job. He listened to my concerns and took care of our issues.

Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
★★★★★ Carlene · 3 months ago

Seth was very knowledgeable and provided many answers to our questions. Made us feel at ease that acrobat ants and wasps had not made "permanent homes" yet so we caught them early. He thoroughly checked everything and sprayed all the areas to ensure they would not come back. Really appreciated the prompt response…

Hornet & wasp exterminationAnt extermination
★★★★★ michael · 3 months ago

Seth is friendly and knowledgeable. Very responsive in scheduling and showing up. They’re our pest control company now.

Reasonable priceHome inspectionAnt extermination
★★★★★ Roger · 3 months ago

We thought we had termites, but it was an extensive colony of acrobat ants in the wall of our home. The technician (Seth) immediately knew what the pests were. He did a very thorough and careful inspection before recommending the treatment that would be most effective. He was very clear about what would be done and…

Paid $200+Great priceAnt extermination
★★★★★ Ivy · Edited 3 months ago

Jonathan-from crandell pest control is awesome! Every time! He is great at communicating and goes above and beyond every time he is out! Crandell has the best guys working for them

Great priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Gordon · 3 months ago

I've used Crandell Pest Control several times for a wide variety of issues: ants, outdoor pests, and even skunks under the house. Today, Johnathan came to start my new annual treatment. He is a class A gentleman. Very kind. Very helpful. Did a great job. But then - all the people I've had out from Crandell have done…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ Gary · 3 months ago

Y’all got a bunch of professional folks working for ya

Reasonable priceAnt extermination
★★★★★ AZ · 4 months ago

Seth was on time, friendly, professional and thorough!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★ Marmi · 4 months ago

Brandon texted me letting me know he would arrive shortly. I like the communication and professionalism of this company.

Paid $200+Not sureAnt extermination
★★★★★ debbie · 5 months ago

Mike was outgoing, informative and listened to what I wanted

Reasonable priceSpider exterminationAnt extermination
★★★★★ Nancy · Edited 6 months ago

Crandell Exterminators is the best pest control company that we have known or used. They are thoroughly professional, friendly, and down-to-earth. We’re happy we found them, and highly recommend them.

Ant exterminationBug & insect exterminationCockroach extermination
★★★★★ Athena · 6 months ago

Brandon was professional, knew what he was talking about. He was pleasant to have at our home.

Spider exterminationGeneral pest inspectionAnt extermination
★★★★★ Jeff · Edited 8 months ago

Love the service! Always on time and on the day they promise. I also receive a call to remind me of the day and approximate time they will be here. Also, I have the ability to pay on-line with an app they provide. I asked Rand to pay special attention to an area under the humming bird feeder because of the sugar…

Paid $60–80Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Michael · Edited 2 years ago

Our experience with Crandell has been fantastic! The technician that came by was very friendly and professional. He walked us through all our options and was very transparent about what they could and couldn't do. They always do weed control which I'm excited to try out. Mike came out and performed great service…

General pest inspectionBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jami · Edited 2 years ago

I was very happy with our first visit from Crandell. We called them because a good friend referred us who's been satisfied with their services for more than five years. So far, we haven't seen another scorpion. I was pleased with how thorough and informative Seth was. I'm confident we've found a solution to our…

Ant exterminationService not listed+ Responsiveness+ Punctuality+ Quality

Show more ant extermination reviews (37 more) →

vs category

Blue = Crandell, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (23 reviews)2024-Q3: 5.00★ (63 reviews)2024-Q4: 5.00★ (45 reviews)2025-Q1: 5.00★ (26 reviews)2025-Q2: 5.00★ (39 reviews)2025-Q3: 5.00★ (11 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 4.98★ (63 reviews)2026-Q2: 4.97★ (118 reviews)2026-Q3: 4.99★ (85 reviews)2026-Q4: 4.94★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$81-18% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 66%Overpriced 2%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
86
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
99
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
49
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
45
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
71
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+134 / −1
Professionalism
+151 / −0
Responsiveness
+125 / −0
Punctuality
+132 / −0
Value
+106 / −0

Compare with