ANT EXTERMINATORS · SCOTTSDALE, AZ
Crandell Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Crandell Pest Control

Better than 88% of ant exterminators · #5 of 40

5.0★838 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Maria · Edited 3 days ago

Great service, quick response times and wonderful communication. Edwin was friendly and professional. Went above to follow our requests. Would highly recommend Candell Pest Control and their technicians.

Paid $80–100Reasonable priceGeneral pest inspection
★★★★★ Andrea · 2 weeks ago

Seth did a great thorough job and explained to me where to watch for raccoons in the winter.

Paid $80–100Great priceSpider exterminationBug & insect extermination
★★★★★ VIRGINIA · 2 weeks ago

I like that I am notified when the technician is on his/her way. They are very courteous!

Paid $80–100Reasonable priceSpider exterminationAnt extermination
★★★★★ Donna · Edited 3 weeks ago

Randy is our favorite. He is always friendly, professional, and thorough. Qe love having him do our bi-monthly bug service.

Paid $20–40Great priceHome inspectionSpider exterminationMosquito extermination
★★★★★ Maria · Edited a month ago

Seth is always phenomenal With both his job knowledge And customer service skills and he is great with working around my dog and my chickens!

Paid $60–80Great priceRodent exterminationBug & insect extermination
★★★★★ KEVIN · Edited 2 months ago

Andrew was great. He explained the inside chemical that he was using versus the outside. Chemical was very polite and conscientious. I will use Andrew again thank you.

Paid $60–80Reasonable priceHome inspectionBug & insect extermination

vs category

Blue = Crandell, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (23 reviews)2024-Q3: 5.00★ (63 reviews)2024-Q4: 5.00★ (45 reviews)2025-Q1: 5.00★ (26 reviews)2025-Q2: 5.00★ (39 reviews)2025-Q3: 5.00★ (11 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 4.98★ (63 reviews)2026-Q2: 4.97★ (118 reviews)2026-Q3: 4.99★ (85 reviews)2026-Q4: 4.94★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$81-18% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 66%Overpriced 2%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%99+14.9Craft & service 20%49+9.8Value 10%45+4.5Momentum 8%71+5.7Track record 7%59+4.1Accountability 5%30+1.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
86
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
99
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
49
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
45
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
71
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+134 / −1
Professionalism
+151 / −0
Responsiveness
+125 / −0
Punctuality
+132 / −0
Value
+106 / −0

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