ANT EXTERMINATORS · SCOTTSDALE, AZ
CAPE Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%96+14.4Craft & service 20%57+11.4Value 10%37+3.7Momentum 8%32+2.6Track record 7%14+1Accountability 5%38+1.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

CAPE Pest Control

Better than 85% of ant exterminators · #6 of 40

5.0★469 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Beth · a month ago

They communicate well and sweep down spider webs. We haven't found many bugs in the house since they started their extermination service for us. Our biggest concern is scorpions and we have only had two in the house in the past 5 years since we have had their service.

Paid $60–80Not sureBug & insect extermination
★★★★★ Natalie · a month ago

I have been using Cape pest control for several years. They are awesome. They always come when they are supposed to and if I ever find bugs inside the house, I can text them anytime and they show up in a very timely manner. I would highly recommend.

Paid $40–60Reasonable price
★★★★★ Muru · Edited a month ago

Gerald Potts is friendly and professional at his work. I would recommend the service!!

Paid $60–80Great priceGeneral pest inspection
★★★★★ Charles · Edited 2 months ago

I live in Denver and have a condo in Scottsdale. Today Albert spayed the perimeter around the outside, which is not satisfactory for me. However he communicates very well with me via text messages and drove back to spray the inside after I sent him a code to get in. He is easy to work with and someone I can…

Paid $40–60Reasonable priceBug & insect extermination
★★★★★ bill · Edited 2 months ago

Brayden does awesome work, leave the gates as he found them and I immensely appreciate that!!

Paid $60–80Great priceHornet & wasp extermination
★★★★★ Brandie · Edited 2 months ago

Very professional and explained service well would recommend you company been with you guys for years and always happy.

Paid $60–80Reasonable priceBug & insect extermination

vs category

Blue = CAPE, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 5.00★ (14 reviews)2024-Q3: 5.00★ (13 reviews)2024-Q4: 5.00★ (76 reviews)2025-Q1: 5.00★ (69 reviews)2025-Q2: 5.00★ (26 reviews)2025-Q3: 5.00★ (37 reviews)2025-Q4: 4.98★ (53 reviews)2026-Q1: 5.00★ (24 reviews)2026-Q2: 5.00★ (11 reviews)2026-Q3: 5.00★ (22 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$68-31% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 66%Overpriced 1%Not sure 9%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%96+14.4Craft & service 20%57+11.4Value 10%37+3.7Momentum 8%32+2.6Track record 7%14+1Accountability 5%38+1.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
99
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
96
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
57
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
37
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
32
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
14
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
38

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+86 / −0
Professionalism
+117 / −0
Responsiveness
+87 / −0
Punctuality
+88 / −0
Value
+56 / −0

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