ANT EXTERMINATORS · SCOTTSDALE, AZ
Zona Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Zona Pest Solutions

Better than 80% of ant exterminators · #8 of 40

5.0★556 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Brent · 5 days ago

We’ve been extremely pleased with the results of the pest control service that Zona Pest has provided us for over 4 years. They knocked down the scorpion population by 99% and entirely eliminated the black widows. They are quick to make return visits to remediate any surprises we find. All three service…

Paid $120–140Great price
★★★★★ Taylor · a week ago

Highly recommend Zona Pest. The entire team is an absolute blast to work and communicate with.

Paid $60–80Great price
★★★★★ Bradley · Edited 3 weeks ago

Excellent service! Thank you so much. Brax did a great job. It was easy to talk to him and he took good care of us. Thank you so much Zona Pest Solutions

Paid $80–100Great price
★★★★★ Dayton · Edited a month ago

Tyler is the pest control expert. I only trust him with making my home pest free and he always delivers with 5 star service!

Paid $100–120Great price
★★★★★ denise · Edited a month ago

I like that they are reliable & I always know when they are coming. He asks if any areas need special attention. Once I had bugs from new rock that was added, a couple of treatments & I haven't seen one since! Great company & everyone that works for them!

Paid $120–140Reasonable price
★★★★★ David · Edited a month ago

Update: Sept 2026 Ian serviced my property recently and went on and beyond to take care of all the spots of the house, very through and kind! the whole team at Zona Pest are very professional, they communicate well and are on top of things! Ever since I changed to Zona Pest I finally got rid of scorpions in my house!

Paid $40–60Great price

vs category

Blue = Zona, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (33 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 5.00★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 4.75★ (16 reviews)2025-Q3: 5.00★ (35 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (63 reviews)2026-Q2: 5.00★ (67 reviews)2026-Q3: 5.00★ (85 reviews)2026-Q4: 4.96★ (26 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-19% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
91
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
51
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
96
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
21
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+110 / −0
Professionalism
+118 / −0
Responsiveness
+106 / −0
Punctuality
+92 / −0
Value
+94 / −0

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