Experts Reviews · Company report
Cransten Handyman and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Cransten Handyman and Remodeling

Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 48 handymen · 4.9★ from 168 Google reviews

Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cransten Handyman and Remodeling is better than 88% of handymen.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cransten Handyman and Remodeling is better than 84% of handymen.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cransten Handyman and Remodeling is better than 99% of handymen.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cransten Handyman and Remodeling is better than 100% of handymen.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cransten Handyman and Remodeling is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cransten Handyman and Remodeling is better than 100% of handymen.A
100

Reviews for your job

Customers hired Cransten Handyman and Remodeling for 8 kinds of job.

Cransten Handyman and Remodeling for general repairs

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Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 24

All 25 Google reviews tagged “General repairs”

Ta'Tyana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dayne repaired our undermount sink that had fallen. He was very friendly and explained everything he was doing to fix the problem and what was going on under the sink. This is my second time using Cransten for two different handyman issues. Definitely the best choice for us!

Reasonable priceGeneral repairs
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our company used Cransten to do several different projects that needed their attention in our building. They did a great job, they communicated well and were very professional. I recommend them.

General repairsTile work installationTile work replacement+ Responsiveness+ Punctuality+ Quality
Juan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex Nelson was very professional and thorough and provided services beyond my expectations. I would definitely consider Cranston and Alex for my future needs.

General repairs+ Responsiveness+ Quality+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Based in Columbia, SC. Juan R helped us repair & reseal some water damage around a window and replaced some damaged trim in the interior of the home. Extremely pleased.

General repairs+ Responsiveness+ Punctuality+ Quality
colleenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ask for Juan R! Nice guy! Nice work! Did several small jobs and I am happy with all.

General repairs
Brandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Juan R was very nice, fast, efficient and professional. He made sure he cleaned and fixed any concerns that I had.

General repairsHome maintenance & repairs+ Responsiveness+ Quality+ Professionalism
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Replaced a rickety old attic ladder with a new one. Juan R. was swift, professional, rebuilt the frame for the ladder opening, and the whole thing feels very sturdy & secure. Cleaned up so well it hardly looks like anyone had been working on stuff.

General repairs+ Responsiveness+ Professionalism
CarlaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Juan R. did an excellent job. I wouldn't hesitate to use the company again.

General repairsPaint indoorsPainting+ Punctuality+ Quality+ Professionalism
Sit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My name is Jonathan B. And I contacted Cransten Service All Stars to mount my window shutters that got blown off during this bad storm we had. The technician ( Juan R.) arrived at my house right on time and went straight to work. When he was finished, he took the time to see if I needed any more work that I…

General repairs+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Juan was great, on time, highly experienced, very professional and easy to talk to kind of guy. I felt very comfortable snd safe with him in my home.

General repairsDrywall repair+ Responsiveness+ Punctuality+ Quality
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David Becker was responsive, knowledgeable and performed quality work. Thank you!

General repairsPainting+ Quality+ Professionalism
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Three large picture windows in my house were leaking and the window sill had significant water damage. Called Cransten All Stars and received a reasonable, on-line price estimate the very same day. As soon the project details were confirmed, later by phone, the project was scheduled. The day of the project, the…

General repairs+ Responsiveness+ Punctuality+ Quality
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used Cransten to do some repairs on my deck - the main job being to replace my deck stairs. The office was extremely timely in getting back to me, answered all my questions, and was able to schedule my service very quickly. The estimate provided also was quite reasonable. Juan did the actual repairs and he was…

General repairs+ Responsiveness+ Punctuality+ Quality
charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Couldn't be more pleased with everything about my experience with John Raccolin. On time. Courteous. Clean. Well done. No nonsense professional. Where did you find this guy? HIre him again in a minute!

General repairs+ Punctuality+ Quality+ Professionalism
Richmond1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr David is the ultimate professional. Punctual, courteous and I will and do highly recommend him and the Cransten Company for your home Improvement project. As a novice in fireplace mantel repairs, I agree with that old adage, "leave it to the professional ". Outstanding work. I am going to get future projects accomplished by this company. Thanks.

General repairs+ Responsiveness+ Punctuality+ Quality
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Update: Dave came back out and repaired my front entrance stairs that has been rotted. He was super efficient and the quality of work was superb! Again, I would highly recommend!! Excellent service! I greatly appreciate the work that Dave performed on my front screen door project. Fast , friendly, and efficient! I…

General repairs+ Responsiveness+ Quality
A.Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David was awesome! I am so glad I found Cransten and hired them. David came to fix the end of a cabinet frame that needed work and I also had him finish my built ins. He added the narrow shelving units with wine racks, all the trim, the crown molding, and caulked it. He was very professional, did a great job, and…

Customer photo from A.'s reviewCustomer photo from A.'s review
General repairsRemodeling+ Responsiveness+ Punctuality+ Quality
TesLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The handyman was very friendly and on time. He did great work and quickly. They charged based on the actual work done which ended up being less than their initial quote. Overall super service!

General repairs+ Responsiveness+ Punctuality+ Quality
Tracey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave was awesome! He worked around our house being shown! Very professional and cleaned up his mess!

General repairsService not listed+ Responsiveness+ Punctuality+ Quality
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave did a great job repairing our fire pit! Professional and great quality. This was the second time we used him!!

General repairs+ Responsiveness+ Punctuality+ Quality
Gautam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I am highly pleased with the professionalism and diligence of this service. David did an excellent job fixing cracks to the sheetrock in mybceiling and painting over it, going above and beyond to mix the appropriate paint to match the color of my ceilings. Looking at his thorough job, you would never know that there was damage in those areas he repaired.

General repairs+ Responsiveness+ Punctuality+ Quality
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

There was damage done by another company to ceiling sheetrock from standing in the attic. Dave did an excellent job on the repair and it looks as good as new! He even did some, above and beyond small sheetrock touch ups for no extra charge. He cleaned up very thoroughly after he was done. Very progressional!

General repairsDrywall installation+ Responsiveness+ Punctuality+ Quality
Marc4 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Quality+ Professionalism
CarolLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General constructionGeneral repairsPaint indoors+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 60%Overpriced 20%Not sure 0%

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